SkipTheDishes

The delivery guy dumped my pizza on the porch. They didn't knock, I was clearly home. I didnt get a notification until several minutes later. My pizza was cold cause it was left outside. I'm never using this service again, worst company ever.

You make cuatomers wait over an hour and a half to get food? Your company is shameless. And i dont talk about people working for the company - they are doing their best. Ceo of skip, man invest in your company, stop being cheap. Fix your app. Money cant buy pride.

I was given a gift card for 200.00. The numbers were not readable when I tried to enter them so I scrubbed a little harder and that made it worse. In November I reached out via the chat and provided the pictures of the card that do show a card number I am sure they can track. I have since reached out 6 times and every time I am told to wait to hear from their team and this should take 24 or 48 hours. It has been two months and still nothing. I have offered to bring the card in somewhere to have it scanned but they have never responded to the question is there somewhere I can bring the card in? Had I known they would not be doing anything I would have asked the person who bought me the card to reject the payment on their CC.

How can a delivery service survive if they take your money and never deliver? They refunded my money but I was forced to pay the driver's tip and delivery fee and taxes! Why should I tip the driver for stealing my food? Skip the! Dishes are responsible because they hired the thieves

I paid $24 for a pizza and crazy bread from Little Cesar's tonight. My order was never delivered. I contacted SkipTheDishes and they refused to give me my order or my money. I ended up calling Little Cesar's and bought the same thing from them which they had a delivery company deliver to me and they charged $12.10 for the exact same order.

Ordered $150 of food for my kids birthday - GPS said it was on its way,. It never came, we didn't get a call, when we called them they said it's up to them and they aren't going to re-attempt to deliver and hung up on us - we called back - they hung up - I emailed - no response - I tried to chat - they dropped the chat... not sure how this is good business, but they do not care. It seems like it should be illegal what they've done, so much for loyalty and customer service. Horrible

Whenever I order skip the dishes it always takes over a hour and half to get to me when the restaurant times are 22-33 minutes I know it's not the drivers fault either because they don't have that many this company needs to stop saying fast and fresh because by the time the food gets to me it's cold and soggy

My neighbour ordered McDonald's for her son's Birthday. It was contactless delivery and was delivered to the laundry room door of the building which is basically the basement, around the side of the building, which no one uses except to do laundry. I noticed it around 2 hours after delivery. I told my neighbour and she had already had an argument on the phone with Skip the Dishes and they were going to do nothing for her.
Delivery services in this town suck big time. It's about time someone made them accountable for their sub-standard services.

I'm currently on a shift right now and I've received 3 orders in 3 hours sitting at $21. If you are thinking of becoming a delivery driver for a part time job I highly recommend door dash. Anytime I reach out to skips support team it's an automated response that offers no help. They do not care about you at all. Also there gps tracking is usually incorrect, so the order might say a 4.2km total distance but in reality it's almost double that. Don't work for skip you will lose money and be treated poorly. Hope this helps anyone looking for insight to what it really means to drive for skip.

Ordered food during a major power outage in montreal. Took over 1 hr. For a nearby mcdonalds (2km away). Only received part of the order. And food was left outside... and cold. I wrote to them since no tel. Number is given. Their answer: will give you 5$ credit on next purchase. Only problem is: will never order from them again. Try uber eats or doordash. Safer.

After not ordering from here for over a year I decided to give them a try since door dash site was down, and they had my wrong address in the field. First why would I put a different address and it won't allow me to delete it. Customer service is horrible one guy ended our chat while we were still talking. They took no responsibility for their system glitching. Boycotting skip and will be telling my close one the same thing. Screw this company. Scam

So twice now they have delivered to a completely different address. Saying it was my fault when I literally just had them deliver food here not even 6 hours ago at 4am due to being in pain I ordered some aspirin and a coffee. Offered only 50% of funds. Don't use skip they're incompetent and don't know what their doing. Will besically repeat themselves till you give up or give in.

Twice in the last month a delivery had taken 3 hours... the food came completely inedible and soggy. The best they could give me was 50% refund and $5 credit. The food went in the garbage. I essentially paid money to stay hungry and be pissed off. Other providers such as doordash/Ubereats have given me full refunds no questions asked on smaller issues. **** skip the dishes. Will never use them again.

Skip was awesome in the beginning but it got way too pricey plus the drivers get verbally angry when you don't tip but some ppl don't have enough money to afford anything extra on top of ridiculous fees lmao unfortunately will be deleting the app.

Ordered food and paid for it. A white car parked in the driveway with loud music. By the time i opened the garage door it had disappeared. No one rang the bell, no food left outside. He just got to the address to show on his gps but never delivered the food. Contacted them to see what's going on, the answer was « sorry there is nothing we could do. We'll follow up with the driver » never heard from them. I didn't want a refund, i simply wanted my food.
No refund no food. I'm calling visa tomorrow.
Do yourself a favor DO NOT use them or if u must, make sure u pay after delivery, even in this pandemic situation.
The driver's name: Maninder
Order # *******

Ordered watched driver showed it was a few blocks away then received messages order was canceled for no reason. Waited an hour to get nothing. Called the office waist of time. Deleted the skip app now only going to use Uber eats. Good job skip your lack of customer service just lost you a customer and be sure I will let anyone that listens you suck!

When we started with Skip during covid generally good service a couple of minor hiccups nothing major but lately we had 3 out of 4 deliveries that where ridiculous we give detailed information building name landmarks etc. first it was delivered to the school across the street next time to the building next door wrong address wrong name on building the last straw they supposedly delivered our food did use intercom to contact us (which we always supply) checked all 3 entrances no food contacted Skip help all we were told they delivered the food nothing else this was after a 70 minute wait in a town that everything is 20 minutes away. Definitely the drivers do not read instructions or do not understand. We know everybody has a bad day but when 3 out 4 it's bad employees.

I ordered food. It was stolen by the courier. When I told skip this they said it was out if their control and it was my problem. Refused to even help me or give me my money back. They are scammers who not only steal money but your good too. They need to be shut down.