SKECHERS

I purchased shoes online for a birthday present, they arrived but were the wrong size.
I contacted customer service and asked if I could exchange, there said no. I had to send them back for refund only (if the box was damaged in post on return, they would not accept).

Fast forward, I was notified my return had been delivered and a refund sent. So I went to re-purchase the same shoes however they were now unavailable.

Skechers said they would not upgrade me to the next shoes or pay the difference. Or even give me the same price when my size became available.

They just tried to brush me off as quickly as possible and offered nothing to help even though it was their own fault and wasted a month of my time.

I'll never buy Skechers again because of this.

To add: don't trust the sizing, two pairs of the same numbered size can be completely different sizes. It's all junk made in China marked up by about 200%.

After week 3 the bottom rubber started peeling and now 3 months in they are literally falling apart. I even bought them from the official website for $105 for comfort but now the memory foam is super flat and peeling Do not recommend these shoes, just get boots

I bought these about three or four years ago they're very comfortable and highly durable. They're the first pair I've had that didn't come apart at the sole. When I needed to replace them, When the soles became slick, I didn't consider anything but Skechers and bought the new hands free slip is they look and feel great

Bought on Nov 16 for a crhristmas gift for my mother, did not receive anything after a month of dealing with this, got a new pair shipped which was to arrive on december 22, just to find out the box was empty, trying to reach customer service by email and by phone and nothing. Frustrated beyond words. Will never buy from this website again

I have been buying sketchers for over 15 years plus I have turned a lot of my friends on to them. The last pair I bought was about 2 months ago both soles are completely worn out I wear them maybe 3 times a week I don't have the receipt for them or anything I have do u wants to see the Credit card transaction? Or do u get lots of people trying to scam you? I don't want the money I wanted the shoes. I'm done I will never buy another pair of Sketchers again and I'll be sure to spend the word.

Bought a running shoe worth of 10k with a commitment from the non sense sales guys@ city centre 1 salt lake Kolkata. It got damaged and no one is responding over mail or in the shop as well. My family is user of sketchers since last 10 years now after this incident I would stop buying anything from sketchers. It's cheating customers.

Former loyal customer owned 6 pair including the Arch Fits for walking. I couldn't walk very far as the laces kept coming undone no matter how I tied them. Contacted customer service and they gave me places where I could buy laces! These shoes were fairly new. I again contacted customer service and was offered 25% off a new pair, which galled me because I didn't need another pair, and the same discount was being advertised to anyone. I sent a letter to the national sales manager and never received a reply. They insist on sending me promotional texts and emails, after numerous to stop. Annoying company and the worst customer service I've ever encountered.

Today I visited the Sketchers store on 350 N Dysart road Goodyear Az *******. Because it is my husbands birthday I had to purchase
Gym shoes. It is rainy and windy and cold
Outside as this week it will be raining all week. As I entered the store my hands got
Numb immediately so I looked around and also noticed the 2 front doors were
Wide open. I'd love to buy more shoes. Can you shut those front doors to normalized the heat inside. Thank you. I wanna revisit

I am very sure that they offer comfortable golf shoes...but damn how do you find them to find your right size? I guess they thinking that customers don't mind buying online and continually sending them back till you get the right size...BS!

A shoe that only lasts a month is a 2 dollar shoe sorry but not sorry so you guys need to get your $#*! together and drop that 70 dollar price tag down to where it should be at 2 dollars a pair period.

I purchased sketchers and I complained about this then got to know like seller should be registered with sketchers to claim anything related to shoes even sketchers don't worry about the brand value. It's seems like it's null for me.

I couldn't remember my password I asked for help they would reply but there was no link to reset my password. I tried for 2 days still nothing so I took my business elsewhere. I've been a loyal customer for the past two or three years. I've bought a new pair every 6 months or so very sad how my business wasn't important enough. So I went to Dillard's instead & they was more than happy to receive my business & it was fast delivery.

Sketchers slip ons. I like the shoes, but the ones I bought started to come apart at the seam at the toe. I believe there was insufficient material for the stitching to hold onto, so it eventually split open. The lady at the Sketchers store believed it was due to normal wear. Too bad, probably won't buy another pair of Sketchers anytime soon!

Mailed back, three months ago, at my expense ($17) $68 shoes that were defective. Was promised new shoes. Never received them. My emails are not answered. And there is no way to speak to a customer service person about this.

Have bought several pairs all different types over the past year, but I don't know why I have persevered they are comfortable but wear out very quickly. The inner heel has worn through on my latest pair and the sole on one shoe near worn through in only a few months. Will not buy any more. Am trying under armour instead see how these fair.

Bought sneakers at dept store in October. Four weeks later they broke. Emailed customer service they wanted a ton of pics which I sent immediately. They confirmed all pics were good and info on the label can be seen wait for next steps. Weeks went by nothing. I reached out again and now they are saying send them back and we'll inspect them and then let you know what we think. WHAT?! Why would you waste my time with sending pics and labels etc if all I had to do is send them back. Will probably cost more to ship then to just buy another pair (WHICH I WILL NOT).

Together with my colleague,we both bought a pair Skechers men's shoes for kitchen use. Both soles opens up in about 4 months after use. May I know what glue you used for Skechers men's shoes for kitchen use? Really sucks...I will not buy it again. I bought another pair of no brand shoes from shopee cost around $19...it's much lighter and comfy and lasting. Shame on you, we pay for your advertisement. Quality is damn lousy

I Ordered a pair of shoes off Skechers online store for $158 Canadian they said it would only take 10 to 15 days to get to me. It's been over a month now and I still have not received my shoes. I've emailed them and called their customer service number and all I get is an answer machine then it would hang up on me. I thought this was a honest company unfortunately it isn't I get better service from AliExpress wish eBay or Amazon avoid Skechers online store if you value your money. They will steal your money and not give you what you paid for avoid avoid avoid horrible business shocking especially for how many years they've been around

Been wearing Skechers for quite a while and recently tried the slip inside after trying them on at the store.
They came in extra wide(needed) and my heel didn't slip out plus very comfortable to walk in.
After less than a month strips that were apparently glued on the soles started peeling off.
I exchanged them at the store and tried them again. Same result. So I posted an email on their site to complain and after 2 months no response has been sent.
Conclusion? Skechers could care less about their customers!
I'll probably go back to New Balance since they have good footwear and wide widths too!

Purchased work shoes was I sorry! Hurt my feet terribly! In store credit! Really on shoes that hurt BS! Like I am going to try another pair with a better out come? I seriously doubt it! Will never recommend them to anyone