From the business
Leading destination for customer ratings and reviews of businesses. 200+ million customers helped. Search reviews of 130,000+ businesses to find the best.
Sitejabber Reviews Summary
The company has garnered a mixed reputation, with many customers praising its platform for providing reliable information and fostering consumer protection against scams. Users appreciate the user-friendly interface and the speed of review posting, which enhances their shopping confidence. However, significant concerns arise regarding usability issues, including login difficulties and the inability to edit or delete reviews. Additionally, suspicions about fake reviews and inadequate support responses have been noted, leading to frustration among users. Overall, while the company serves as a valuable resource, improvements in customer service and platform functionality are essential for enhancing user satisfaction.
This summary is generated by AI, based on text from customer reviews
Man, This website helped me alot. It Saved Me from going on websites that i may have not known were so bad
All the sites I visit seem to have Sitejabber.com reviews when I look up reviews for new websites. This little browser extension makes it easy to add reviews, too, which is cool.
Hi David, we appreciate the feedback and we’re glad to know that Sitejabber has been helpful to you.
I thought I was done, but to get my review published, I had to give sitejabber my full name and email address. Then I had to go to my email and click the link to confirm. Then I had to give them some more info and when I finally got to the screen to publish my review I had to post it to my facebook account. I don't have a facebook account. NOT EVERYONE HAS A FACEBOOK ACCOUNT! AS A MATTER OF FACT, I DON'T HAVE ANY SOCIAL MEDIA ACCOUNTS AT ALL!
Hey Susan, we understand this is from a while ago. Review authenticity is super important to us, which means we do have several layers in place in our efforts to prevent fake reviews and spam/bot accounts. If you have further concerns please email us at sayhello@sitejabber.com.
I have never had any issues with sitejabber, they are always there when I need. I don't often order online but when I do I rely on this site.
Hey Colleen, we have your back! :)
How cool is it to review your review site. I like the site but doesn't have enough users. My other complaint is the "Review" object; whenever I type in here my cursor jumps all over. Not sure why, but I have to type a review in another ap and paste into Sitejabber.
Aside from that whine, I like that I can review everything here. Sometimes you run across something so awful, or so good, but have no way of leaving feedback. SiteJabber solves the problem.
UPDATE - 2 Weeks Later - The staff at SiteJabber reached out to me to learn more about "that whine." In fact, they did more than just fake-commensurate with me, their IT department downloaded Grammerly, witnessed the same bizarre cursor behavior, and fixed it! That, my friends, is what class and quality companies do. For not other reason, I'll keep posting here because SiteJabber is Right F'ing On!
Hi Michael, thank you for sharing your experience with the community. We’re glad we helped you out! If you have any further questions, feel free to contact us. :)
I wish this website would spread like a wildfire. People need to be able to get a second opinion on websites that just don't seem legit. From hat websites that won't let you leave reviews unless it's positive, to scam real estate websites, Sitejabber has helped me keep other people from making the same mistakes I have, and at the same time, allowed me to avoid websites that already have poor reviews on here.
It can be used for good feedback as well, of course! So leave a site you really trust a good rating :)
Hey Brandon, thank you for sharing your experience. We’re thrilled to hear how Sitejabber has helped you avoid scams.
Comes from the samr evil mindless THING cannot even type the titlethis is crap ussless wont post comments where are the comments that i posted? This website comes from the same mindless thing that people are complaining about what a joke i noticed the typing trouble characteristics are the same from wgt forum site jabber you are the same $#*! and THE SAME PILE
I have been able to check out a lot of products and services before buying or doing any type of business. I can say, leaving a review does have some glitches with the processing circle that is none stop, you just refresh the page and it will show up once verified. No issues for me. I'm patient.
Thanks for sharing your experience with Sitejabber - we really appreciate your feedback. We’re so glad you’ve found our site informative.
Sitejabber is a very organized, I was able to give my feelings of businesses I have used and they took that information and made it visible for others to see. That is really a great service! You allow people to get the impression you have of an online business. How else will we be able to see if a business is legit!
Hi there Janet, we’re glad to hear that Sitejabber has been very helpful to you and we appreciate your feedback!
If you're looking for honest reviews, please take go to sitejjaber, they have the best way to make sure all reviews are Real, simply the best!
Hello Carlos, thank you – we appreciate you!
Thanks to you guys I avoided so many scam companies. I really love the things you do. Keep on rocking!
Hi there Gilbert, that’s great to hear! Thank you so much for your wonderful review.
This is the first time I have seen objective information on almost anything you look at. I gave it four stars only because I've only used it for a short amount of time.
Hi there Tim, thank you!
A very helpful service. I did not know what to expect from this site but I was happily surprised. It was extremely a good experience.
Hi Eli, thanks for sharing your great experience.
Haha i had to do a review for this site why not. I like it and its simple kist keep on reviewing product s and stuff and win a beauty box of 5 items by the next weeks..10 winners win. Ive gotten some pretty nice skin items from here. The only thing is that there are some brands that you can review because its not in the sites search thing. Bit oh well i like it
Thank you for the review, Clara!
Excellent and awesome. Quick and easy to use. Very helpful. You can see reviews for yourself this site is all I need.
Thank you for the review, Fuji!
First off I generally support this site and believe the concept is good of getting feedback about other sites. However, I am concerned about the process to verify reviews are legit.
I have read many "positive" reviews about sites that I know about, that just are the complete opposite of what I know to be true. My only conclusion is that the reviewers must be "planted" to bolster the sites reputation. I am not sure how Sitejabber verifies these people are true customers with honest reviews, but I am confident many of the reviews are fake.
Hi David, we understand that fake reviews are a huge concern. In fact, the more popular the review platform, the more it attracts fraudulent reviews – and sadly, every prominent review platform is dealing with this. Sitejabber uses sophisticated algorithms to detect patterns of fake reviews, and we rely on our community to flag suspicious content. Honest, authentic reviews on Sitejabber are at the heart of what we do – both the positive and negative ones.
Well who ever thought of it his site you are absolutely awesome this is the place we're you can see the reviews for your self whether you should by from the places eat at these places this is a awesome site to review be fore you buy eat or whatever this helps so much thanks so much we all need this site
Hi there Kathy, we appreciate the review!
Really like this wesite for my help to all of other website like trusted and like search website for all and review bases. Thank you
Thank you, Jithin! We appreciate you.
Who knew writing reviews would make you feel so much better! I love being able to tell people about the best experiences I have had and some of the horror stories to warn others. <3 good job Sitejabber!
Hi Caitlyn - we have your back! :)
I LOVE This Site! Because I Am Able To Express Myself,. And Tell It Like It Is. And My Reviews Are Posted Up Really Fast. This Site Has Giving Me The Chance To Write What I Feel. I Love Writing Reviews About My Experience With Other Sites & Products I've Purchased. Also I Love Reading Other People Reviews.
Thanks Sitejabber!:-)
We love the enthusiasm! Thank you.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That’s awesome to hear! We appreciate the feedback, and we’re glad that Sitejabber has been helpful.