Leading destination for customer ratings and reviews of businesses. 200+ million customers helped. Search reviews of 130,000+ businesses to find the best.
The company has garnered a mixed reputation, with many customers praising its platform for providing reliable information and fostering consumer protection against scams. Users appreciate the user-friendly interface and the speed of review posting, which enhances their shopping confidence. However, significant concerns arise regarding usability issues, including login difficulties and the inability to edit or delete reviews. Additionally, suspicions about fake reviews and inadequate support responses have been noted, leading to frustration among users. Overall, while the company serves as a valuable resource, improvements in customer service and platform functionality are essential for enhancing user satisfaction.
This summary is generated by AI, based on text from customer reviews
I sure wish I had found this sooner because if I had checked some of these reviews I could have prevented myself from some bad things and places recently just by checking out what others said! Glad I found you now!
Omg you deleted a ton of honest comments and reviews! Your dirty just like R is my God right before our eyes!
Hi Jani. Reviews are not deleted unless they violate our ToS. Instead, missing reviews may have been filtered – Sitejabber uses a Review Filter and algorithm that attempts to display only the most relevant content for buyers by screening certain reviews. You can learn more at https://www.sitejabber.com/faq#filter. If you’re experiencing other issues please contact us at sayhello@sitejabber.com
Sitejabber, on my profile, my "view count" goes up, even when the review isn't publically visible
Also I've commented on other reviews. My comments are visible from my own account, but don't show when I log out?
Reddit calls it shadow-censoring... twitter, facebook and possibly others do it.
Your update button doesn't work. "updating" causes reviews to disappear (still visible from your own login, and the view count still mysteriously going up slowly, of course)
You still initially get a chirpy email response saying "thanks for reaching out". Then nothing
Highly suspicious...
(I mean, at least you don't have "trust" in the name, like some review sites)
Also your review edit field is tiny... encouraging minimal text in reviews?
Always check your submissions are visible when you log out of your account, whatever website you're on.
Hey there, we understand this took place a while ago. If you’re still experiencing issues, can you send us more details at sayhello@sitejabber.com? We’d like to learn more about your experience and will be waiting for your email.
Well yes it is good you take reviews about website to hold a point of view but your reviews are mostly related to online shopping rather then experience.
Hi Shariq, we have historically focused on ecommerce. We’re happy to share that you can now review all kinds of websites, companies, products, and services.
I've been here since 2014, writing the occasional review when things really "get to me".
Today, I had to make changes to my account here, and realized I had no way of changing my email address (Sitejabber, take note - you should allow this, people change their email sometimes as often as their internet provider or phone. :) ).
I submitted a request, and within less than 2 hours, I was contacted by their customer support team (Traci, thank you for the excellent service). A quick exchange, a verification with the new/old email, and voila - done.
Well done, Ladies and Gentlemen. That alone gets you 5 stars for customer service in a world where internet anonymity breeds laziness and complacency.
However, you also get 5 stars for maintaining transparency, and by holding companies accountable by providing this platform. In the past, my reviews of companies have been overshadowed by a flood of "false positives", and this too was addressed with vigour by the support staff.
This site recognizes that integrity and service is important. Thank you, Sitejabber, for the great years of service you have provided.
Hello John! We really appreciate your review about your experience with us. Our goal is to keep providing you great service in the years to come. :)
Sitejabber is really good to shop confidently without being afraid of scammers.An online website that give many online shopping opportunities.
Thanks for the feedback!
It's not easy to find out what we want in same field and in different countries at the same time Sitejaber offer you a wide range of products and services to help you
Hi Ahlem! We appreciate the review, thank you.
I think this is nice platform to find a business from online. U can try what business u want and u can find from this site..
Hi there Kekande, thanks for the review.
I do not know of others experience with the store I rated but the online review on Sitejabber were some of the same complaints I have and I do not believe this is a coincidence.
Hi Arlene, that’s definitely our goal – honest reviews for all. :)
Sitejabber is an amazing application that connects buyers, observers and sellers to be able to see a product. The main sitejaber is the best
Hello Almendo, we’re glad to help.
In my mind it is an amazing webpage. Anyone can search for reviews and look for a review on certain company or products to prevent them from getting scammed.
That’s great to hear! We appreciate your review.
With all the different review sites, we wondered which ones might be the most important for different markets.
By looking at the review websites and how they appear in organic search results, it can help businesses get an idea of which might be the most important for them.
Hi Bernard, thank you for sharing your experience.
I come here to read and write reviews about websites I have experience with but unfortunately not all websites are available to review. Other than that no complaints. I find it useful to see if a website has multiple neg reviews about a particular thing. Then I know to stay away.
Hi there Jorge, we appreciate your feedback. Any website can be reviewed – if you’re the first reviewer, it will automatically generate a company profile where subsequent reviews for that site will also be posted. Hope that helps.
THEY RESPOND TO THEIR CUSTOMER QUESTIONS AND THEY GO OUT OF THEIR WAY TO HELP EVEN IF ITS NOT SOMETHING THAT WOULD AFFECT THEM THEY JUST TRY TO HELP ALL THEIR USERS. THEY WERE KIND AND KEOT RESPONDING TO HELP ME WITH MY PROBLEM
Hello Fran! Thank you for sharing your experience, we appreciate it.
Sitejabber.com is a great website for writing reviews about various websites and businesses. Users can write reviews, check their profiles, and see how many upvotes and views your content received. I like this website more than yelp and the other alternatives, because of its unique feature set and user interface.
Thank you, Aaron. We’re thrilled to hear you’ve enjoyed using Sitejabber.
Good work excellent services
Thankyou very much. Great oppertunity t help consumers online business.
Thanks for sharing your experience, Buck. :)
I have only used them a bit but i can see they contain a lot of useful information to source out bad sites.
Hi there James, we appreciate the feedback and we’re glad that Sitejabber has helped you filter out bad sites.
I noticed most of the reviews were really low for a lot of sites because it's primarily the negative reviews or experiences that are posted up. After posting a positive review I noticed that they state that they do a lot to filter the posts on site. I would be curious how much actually gets filtered and the reason for it - as well as to actually see those filtered reviews, even with a warning.
Be cautious when trusting in just site reviews like Yelp and Jabber or Google, sometimes things are wrongly promoted or filtered due to automated systems, or paid promotions!
I'd really love it if they actually included photos that're uploaded with a review rather than just using it as 'proof of purchase' and never actually letting people see what we're talking about in a review.
My experience with Sitejabber has been amazing, reading about other peoples experiences especially knowing what to expect when dealing with online business websites
It's awesome to hear from you, Derrick. Thanks for sharing your experience.
I have posted my first review on this site and it seems like a great site, I had a good experience! Their spell checker could use some work but otherwise I had no issues!
Thank you for the feedback and suggestion, Brandon!
Hi Patience, we really appreciate your feedback. We’re so glad you’ve found our site helpful!