Great support on customer service, even just email the respond is satisfactory making easy and trustfull that the program is close to you.
We have been very pleased with the results we have gotten from using Signpost. Our online reviews have doubled in just a couple months
Signpost is easy to use and the support staff are amazing. My reviews have really improved and I am able to create amazing offers for my clients.
Agustin, thank you for the kinds words! We are happy to hear of the improvements to your online reviews, and look forward to continuing to work with you!
I have a painting company and they have generated over 100 reviews and make sending out mass emails so easy. I highly recommend!
Hi Patrick, thank you for your recommendation!
Before signing with signpost read it
Unlimited fitness San Diego, personal training servicess worked with signpost for 6 months. We were getting a lot of calls from their sales team and at the end because of especial deal about the refund of money for each month if we are not hitting our goal which it was 5 calls a month, we sign 6 month contract with them.
After signing we had just 1 education calling session about the service which it was not obvious what exactly it is. We did not have any type of calls for follow up for education with person name *. First month we did not hit the goals but they charge us for monthly payment, we had argue before refund and at it end they did not do that and they did not follow up with us to see why we are not hitting our goals. Really poor service signpost is providing to the people. Everything that they are mentioning in first day is just marketing and non is happening after signing the contract. Second month they refund the money. Third and fourth month without letting me know my account manager change and he did not know what is really going on and his name was *, not only they refund the money they did not have follow up about the problems to solve them. Because the guy did know anything about the account it was just wasting time to talk with him. For month fifth and sixth again they charge me and I found out they change my account manager again. Just pay attention how inconsistent company they are. Customer service and service manage super rude. What they will tell you each time is that you did not understand us right.
Just make sure before starting read my experience with them.
What I'm expecting from signpost is the refund of my money for third forth and fifth month.
* personal info redacted by admin
I joined signpost for the reviews and promotions services. I've only been a customer for a few weeks and am happy with the service so far.
Truly provides a great service. Collects reviews. Helps you stay in touch with customers... helps you create promotions.
Kelly, we are glad to hear about some of your favorite features that are best suited to helping your business! Thank you for the kind words.
Hard sales pitch and company will not allow to cancel without extreme cost. Total scam. Do not do business with this company.
Hi Bruce, we tried to give you a call to see if we could reach a mutually beneficial resolution, but it sounds like you were unwilling to speak to our representative. If you’re interested in trying to work something out, you can call us at (646) 780-7767 or email us at support@signpost.com. (Please note that our office will be closed for the July 4th holiday weekend, but we will try our best to get back to you as soon as we can next week!)
Signpost is a great company to use for your business. They send out emails to your customers and you can send out specials through texting.
I've received many, many reviews and testimonials using Signpost. That, alone, has made it worth it for me and my business.
Thank you for your review, Karen!
Our experience has been great with the service and representatives. We have been able to grow our review base which has benefited our company.
Hi Rebecca, this is great to hear! Thanks for the review!
The services have been very beneficial to our business. The staff at signpost have been just as helpful and knowledgeable.
The people at Signpost are patient, smart, and kind. They are the type that should be dealing with the public.
Nickey, thank you for taking the time to write us a review! We look forward to continuing our relationship - feel free to contact us with referrals or for account support anytime!
They have done everything they said they would do. They have gotten my company many 5 star review on Google.
Thank you for your review, Al! We're happy we've been able to boost your business's reviews!
Good so far and i keep calling / emailing and am having good response from them.
I am learning and so are they.
Brenda, we appreciate you taking the time to write this review. We look forward to continuing our relationship and delivering for your marketing needs!
Worth the money. Service reps are always patient and knowledgable. Can't wait to see whatelse we get out of the program in the future...
Thank you for the excellent service and support that has helped grown our platform! I will definitely recommend your services to other affiliates.
Shawn, thank you very much for taking the time to write us a review! We are happy to hear of your experience and would love the opportunity to speak with your affiliates. We do have a generous referral program - contact our support team at support@signpost.com or 855-606-4900 to submit your referral! We look forward to hearing from you.
Anytime I have an issue, they've respond very quickly and continue to follow up until the problem is completely resolved.
George, we appreciate you taking the time to write this review. We look forward to continuing our relationship and delivering for your marketing needs!
Nothing but professional work so far, they are working like a well oiled machine. We will be referring them to all my friends and co workers.
Armando, we are so happy to hear your comment and to be able to help you market your business! We look forward to continuing our relationship - feel free to contact us with referrals or for account support anytime!
Easy to use. Real results. I can drop so many other components of advertising and replace it with Signpost.
Overview
Signpost has a rating of 2.9 stars from 270 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Signpost most frequently mention account manager, sales rep and credit card. Signpost ranks 1st among CRM sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Lorenzo! We know it is a large decision to make when looking at companies that will handle your business’ marketing needs, and appreciate you giving Signpost the opportunity to solve your marketing needs.