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How would you rate Sales force?
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Canada
8 reviews
1 helpful vote
Follow Mike P.
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Salesforce has tons of features and the data that you get is amazing, but it's just too expensive for the typical small business owner period. There are many other alternatives for smaller business owners.

Date of experience: January 31, 2018
India
1 review
0 helpful votes
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Great Experience
August 19, 2023

I have a very great experience learning from Intellipaat. I enrolled in Salesforce admin & App Builder instructors who are highly qualified and knowledgeable with full support to the learner. Projects and assignments helped me in learning things practically. The self-paced course also gives good hands-on experience. Online classes are very much helpful in having a better understanding of the subject.
Also, the support team is outstanding in bridging the learners and trainers, giving quick responses and updates to the students regarding the classes, and supporting them in every way possible.

Date of experience: August 18, 2023
RU
6 reviews
0 helpful votes
Follow Malkhaz S.
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I have recently started to run marketing activity because I'm convinced that it's pretty perspective nowadays. So, I thought that the best way to run successful marketing strategy would be an email marketing. I got a task from my boss to find the best solution for email marketing and started to seek for such services in the internet. I tried many companies, but stopped finally at this one. It's really great to have such a company for email marketing, because prices are pretty competitive here and the staff and customer support is very responsive and polite.

Date of experience: December 9, 2021
Missouri
2 reviews
2 helpful votes
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Cheaply made
November 10, 2020

I thought I was getting some good deals for my Grandkids Christmas gifts. There is no way I will give any of the toys I ordered to them. They look nothing like they do on line. Will never use this site again.

Date of experience: November 10, 2020
Canada
1 review
0 helpful votes
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I'm soo happy
December 30, 2020

This was my second time ordering with PatPat. This time the Christmas PJ's did not have the same fit as the previous order. The quality of the fabric and workmanship was excellent. I contacted customer service and they we incredible. They gave me a refund and asked me to give them the details of the difference in fit. I sent them pictures explaining the change. This shows the type of customer service they have. I will definitely order from them again!

Date of experience: December 29, 2020
California
1 review
3 helpful votes
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Have blocked most of their subnets from my network. They can keep their spam. My spam rate went down almost 25% when their subnets were blocked. Stinks Bank of America is using them or they would be completely blocked.

Date of experience: March 15, 2021
China
3 reviews
0 helpful votes
Follow Mike L.
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I've been Salesforce user for years and the only reason I'm still with them is high switching cost. I think they are overpriced compared to what is available on the market now.

Date of experience: March 27, 2016
Missouri
3 reviews
16 helpful votes
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Highly recommend. Just be careful, do your research. The sales person I deal with is clueless. Took 2 weeks to set up my account because of multiple errors. But, I'm a big fan, moved off of Dynamics, and the Salesforce tech is great. The CEO is a genius.

Date of experience: May 5, 2015
California
1 review
3 helpful votes
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Email from this domain is about 5% wanted and 95% spam. Repeated unsubscribe requests by recipients are not honored. Emails to *******@exacttarget.com are never answered/acted upon.

Date of experience: November 25, 2020
California
1 review
2 helpful votes
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Salesforce is the gold standard of CRMs. But for a small business, the question is, do you really need it right away? I think the answer is not so clear because Salesforce isn't cheap. Using spreadsheets or cheaper/free CRMs (Sugar CRM for example) are reasonable alternatives. However, if you believe your business is going to grow quickly, it still makes sense I think to pay for Salesforce. To save money, you can have your sales people share accounts in the beginning. Also, look around for discounts because Salesforce is always interested in bringing in new, growing companies.

Date of experience: February 3, 2013
Ohio
2 reviews
4 helpful votes
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Horrible Company
March 27, 2018

Was on their site. Everyone was running around like bumbling idiots. Their infrastructure was a joke. The people I dealt with were unethical liars. Worst experience ever.

Date of experience: March 27, 2018
Australia
2 reviews
0 helpful votes
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Broken item
October 13, 2020

One of the items that I bought came broken and it was dealt with efficiently. In less than 3 days a new item was sent to me. Kuenzler dealt with it really well. Thank you.

Date of experience: October 13, 2020
Illinois
1 review
2 helpful votes
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Unlike a bunch of other software vendor sites this one is easy to understand and navigate to the information you really want. Their value proposition is compelling and front and center. One of the best marketing jobs I've ever seen on a large software business website.

Date of experience: August 17, 2010
Australia
140 reviews
752 helpful votes
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ExactTarget engages in spamming activities. I have received several emails from various companies which I have never given out my email address to. In each email they pretend to be someone else (a different company), but the one thing they all have in common is a small link on the bottom saying Privacy Policy, which all take me to this website.

Date of experience: July 20, 2011
Missouri
1 review
3 helpful votes
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This is for companies that want a lot of data not for a sales professional that wants to improve their sales or time management. It is only for C-level wanting data not improved performance.

Date of experience: May 22, 2019
California
1 review
9 helpful votes
Follow Michael F.
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Worst email marketing platform I have ever used. Extremely difficult to master, and worse IPs, and deliverability then $100 a month solutions. AVOID. Not a professional solution for large email marketers AT ALL.

Date of experience: August 7, 2013
Illinois
1 review
1 helpful vote
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Save yourself from the hassle
May 4, 2024

My company uses Salesforce because its software we know. However, now that we've had about 4 months of service with them, we're rethinking our commitment.

First, the software is insanely expensive and the basic out of the box functionality is not reliable. (Salesforce, check my trouble tickets)
We have had to employ a third party expert to get in and make changes to things like admin vs general user permissions- you know- because why would we want a general user to be able to delete other people's records?

When the expert then says "hmm… this is odd, the changes I've made aren't working. I'll have to submit a trouble ticket", I am now paying the person to get your support people online to tell him it's a glitch on their end and nothing he can fix. Please stand by and we'll flip switches on our end… I still have to pay that person for Salesforce's issues. So for that, I'm quite irritated that the cost isn't the cost. I have to pay a professional because I don't know if I'm doing it wrong or if salesforce just isn't working today.

Functionality issues aside, the billing department is useless. "We would have been able to accommodate your requests IF YOU HAD reached out to us prior to xyz date."
My reply: I have forwarded you two examples of when I reached out prior to xyz date and received no response."

(Insert salesforce mea culpa here)

Salesforce also doesn't tell you that they'll discuss your account information with anyone THEY THINK they should. But fear not! The information they provide you won't be accurate anyway- so it really doesn't matter.
Does this inaccurate and unauthorized information exchange matter to them? No!
You'll get a reply that YOU should know better. But not an actual apology for their misinformation or mishandling of information.

It doesn't matter if this issue causes a panic, costs money on our end, or eats up our own valuable time. Everything is the customer's fault.

Save money and time by going elsewhere. At this juncture, I think we'll have our own CRM built because in the long run, it will save us money and hassle.

Date of experience: May 4, 2024
Kenya
2 reviews
0 helpful votes
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Excellent
May 7, 2019

Salesforce is just a power to reckon with. Keep up going. Doing wonders with your products and services.

Date of experience: May 7, 2019
Alabama
1 review
0 helpful votes
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I love this site
October 28, 2020

Love the bidding, customer service is fast and timely. Love Tophatter. They have some very good deals

Date of experience: October 27, 2020
Maryland
1 review
4 helpful votes
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Ignores unsubscribe
October 27, 2018

I unchecked every box to allow marketing. Got tons of junk every day. They ignore unsubscribes. Finally blocked all spam from them.

Date of experience: October 27, 2018

Overview

Sales force has a rating of 2.6 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Sales force ranks 5th among CRM sites.

service
3
value
3
quality
3