Fast answer. I loved the service and the dress too.
Customer service was great and the product was awesome too
Hi Dana, thank you for taking the time to write this awesome review! We look forward to seeing you shop with us again soon! Xx
Very helpful and patient. Listened to my questions and concerns and was able to solve them.
Hi Lauren, thank you for taking the time to write this awesome review :) We are so happy April could be of service to you. Xx
She was amazing responded fast and was very helpful
Hi there, thank you for writing this great review! If you ever need anything our Customer Happiness team is always here. Xxx
April helped me settle some of my shipping concerns. She was very kind and helpful.
Hi Angel, thank you for writing this great review! We are so happy that you were pleased with April's service. If you ever need anything our Customer Happiness team is always here. Xxx
April was very helpful and will definitely buy from y'all again due to such good customer service.
Hi Lauren, we are so happy that April could be of service to you! Thank you for writing this great review xx
They responded within minutes any time I emailed them with a question. So very helpful!
Hi Danielle, Thank you so much for your great review we look forward to seeing you shop with us again soon! Xx
I've never had such good communication with a company... ever! Highly recommend, super helpful! Xxx
Hi Loretta, aw thank you so much for this amazing feedback! We're really so stoked you're happy with our service! <3 Hope to see you back soon! Kindest, Jo xx
The customer service was amazing! Quick to reply and also very effective! I am truely blown away!
Hi Hannah :) Thank you for taking the time out to write such a great review, you're the best! Xxx
Alors tout d'abord, j'ai déjà commander 2 fois l'année dernière, je n'ai jamais eu de souçis, super service clients, réponse assez rapide ( -24h)
Il y a 1 mois j'ai commander un manteau a 70 Euros, un bordeaux sur leur site. Les taille reste correcte pareil que les taille française, mais vérifier toujours avec le guide de taille. La livraison a durer 3 semaine c'étais très long. Mais cette fois si j'ai eu des frais de douane ( je suis en Belgique) de 33 euros. Le site a fait 50% de remboursement avec moi sur mon compte paypal j'étais ravis. Mais la qualité de cette veste étais très très légère alors qu'elle paraisait très épaisse du coup 70 euros la veste plus 33 euros de frais de douane, j'étais un peu déçu pour le manteau mais la couleur et la forme du manteau reste très beau.
Je recommande ce site mais faite attention à la qualité sur quelque article.
Hey Lambert! I am so sorry you parcel was subject to duties and taxes charges :( This is out of our control as it all depends on the import arrangement in your country. I am so happy the Customer Happiness Squad was able to offer you a 50% refund on the taxes to help you out :) I am so sorry the items colour was slightly different to what you were expecting, colours may vary depending on screen brightness and monitors. If you have any questions or need help with product enquires the Customer Happiness Squad is always here :) Xx
Lo que ves en la página es lo que te llegará a casa. Buenísima calidad, y buenísima comunicación con la página en sí! Una de mis tiendas favoritas!
Hi Lorena, aw thanks for this awesome review! We are totally stoked you love our website and your new Showpo haul! I'm sure you'll look hot AF in your new outfits! :) Kindest, Andrea xx
90%
Hi Ruth, thank you for your review :) We really appreciate it. Xx
Never have I encountered a women's clothing brand with a 7 day return policy. They are a joke. I purchased so many items as I was waiting for a work brief to come through, and needed options for outfits and then realised I could not get a refund for the items I purchased. I will NEVER purchase from them again. The quality of all of their products are so poor especially considering their pricing. The quality is no better than Shein.
Answer: Hey Bethany, We do suggest that you check the sizing guide for the best fit, If you are in-between sizes we suggest sizing up for the best fit :) You should not receive an item that is different to what is on the website. If you do receive something that is wrong, please send clear images of what you have received to info@showpo.com :) Xx
Answer: Hey Jenna, each item does fit differently depending on the material and wearer! You can check out the details tab for more info on each product, as well as any item reviews at the bottom of the page. If you're still unsure, we're available on live chat 24/7 and one of our amazing customer happiness officers can help you find the perfect fit! Kindest, Laura xx
Answer: Hi Shaylah, it depends on where you are located! You can enter your postcode and find out here: https://www.showpo.com/shipping-info/ Hope this helps! Kindest, Jo
Answer: Hi Selena, that would depend on your body measurements! Best to check our size guide here: https://www.showpo.com/size-guide Please note that it is only a guide and the fit of an item still depends on the style, fabric used, and the wearer. If you need any more help, please don't hesitate to get in touch! We have a live chat service on our website and we'll be happy to help 24/7. :) Kindest, Jo
Answer: Hi Kayden, Naomi is correct, we are an Australian company and we have a warehouse in Sydney. We also have a US warehouse and some of our items are stocked there. It will be indicated upon checkout if it is coming from our US warehouse. Hope this helps! :) Kindest, Jo
Answer: Hi Tamara, We source our product from China suppliers and we are on the verge of rolling out our corporate social responsibility plan that addresses how we can improve the transparency of our supply chain. It will be publically available by 2020. We're always looking to understand where we can better deliver to our customers so if you have anything you'd like to see from us please let us know. :) Kindest, Jo
Answer: Hi Susan, terribly sorry for the delayed response! Only saw this question now. :( Yes, you can return items from multiple orders in the same bag and return label. :) Kindest, Jo
Answer: Hi Hannah, terribly sorry for the delayed response! Only saw this question now. :( If you still need help on this, please let me know! Kindest, Jo
Answer: Hi Addison, terribly sorry for the delayed response! Only saw this question now. :( You may check our shipping timeline here: https://www.showpo.com/shipping-info/ If you still have any question, we have a live chat feature on our website and we'll be happy to help 24/7! :) Kindest, Jo
Answer: Hey Jessica, Once your order has been dispatched you will receive tracking information, you will then be able to track your order until it reaches your door :) Xx
Showpo has a rating of 2.7 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Showpo ranks 69th among Women's Clothing sites.
Hi Johanny :) Thank you for taking the time out to write such a great review, you're the best! Xxx