Claudette helped me out with making a late return! Her help as small as it was meant a great deal to me! Amazing return system
I received a discount code that did not work. Showpo responded quickly and gave me a code that worked. Great service
I love all of their stuff! Great quality and great customer service. One of my favorite go to places to shop
Hi Danielle, thanks so much for this feedback! We hope to wow you again in your next purchase! <3 Kindest, Jo xx
Love the items I've purchased and the great customer service I've received with regards to a return!
Hey Ashley, I am very pleased to love the Customer Service the squad was able to provide :) Thank you so much for writing an amazing review! Xx
Showpo is absolutely awesome! The quality of their dresses are amazing and customer service is the best!
Hey Emz, thanks so much for your review! We work super hard at what we do, so stoked to hear you love shopping Showpo! Kindest, Laura xx
Great customer service team - easy to communicate with and worked as efficiently as possible and very lovely!
Hi Georgia, aw thanks so much for this awesome feedback! We're always happy to help! Have a fab day and hope your order is perfect :) Kindest, Andrea xx
The team have always been very helpful and accommodating on requests. Items are always delivered on time!
Hey Sandy, thanks so much for your review, so glad to hear you love shopping Showpo! Kindest, Laura xx
Really easy to use, fast delivery, great quality products and easy returns and customer service. Will continue to shop here
Hey Clare, we're so happy to hear that you were pleased with our products and service! We hope you're having a wonderful holiday break :) Xx
It's an amazing website love your products love how pretty they all are I would recommend your website and products to friends.
Really fast reply. Staff is friendly and are attentive and supportive. The quality of products is really good
Hi Olga, aw thanks so much for this awesome feedback! We're always happy to help! Have a fab day and looking forward to your next shop! Kindest, Jo xx
The products are always fantastic and amazing styles, delivery is very efficient and the returns policy is great.
Hey Samantha, thanks so much for taking the time to post this great review :) We're so glad that Showpo is your go-to place to shop :) Xx
Had an issue with an order and although it took several days it was resolved. Glad It was resolved and customer satisfaction is what they are after
Hi Tristan! Aw thanks so much for this amazing review! We really try our best to provide excellent service so this really means a lot to us! Thanks again and looking forward to your next shop! <3 Kindest, Andrea xx
Quick response to my enquiry. Extended my expiry date.
Excellent customer service and alternative solution to my problem.
Hi Loshnie, we're so happy to hear our Customer Happiness Team were able to assist you and make your shopping experience a great one! Kindest, Showpo
The online service is very good, quality of the clothes is also great, and the item arrived quickly!
Hey Olivia, thanks so much for your review, we're so glad to hear you love your Showpo pieces and our quick delivery options! Kindest, Team Showpo
I am very very happy with the customer servers Fabio provided. Was very responsive and understanding of the issue and was quickly resolved.
Great choice in sizing and fast delivery, great to deal with, I had a return and it was dealt with fast and with great customer ser ice
Hey Maddie, thanks so much for this review! We are so happy you love your order as much as we do! Xx
Thank you to Monique, you were extremely helpful. Dress returned and new dress ordered all in one day :) thank you
Hey Karen, we're so lucky to have Monique! She's really great :) Can't wait to see you rockin' your 'fit <3 Kindest, Jo Xx
I bought 2 different dresses and they are very good quality
I love it!
And the employees are very helpful.
Hi Hazal, Yay! We're so happy to hear you love your dresses. Thank you for your kind words! Kindest, Showpo
I needed to cancel my order and customer services was so quick and understanding to cancel my order. Love their clothes!
Hey Mary,
Thanks so much for this feedback:)
We are so pleased you were happy with our service and you are loving all our Showpo items!
Kindest, Nikita xx
Great service very easy to communicate with and had great customer service. Returning my order was very easy and smooth
Hey Heather, We're so happy to hear you were pleased with our service, we really do try our best! Have a fab day and hope your order is perfect :) Kindest, Jo xx
Answer: Hey Bethany, We do suggest that you check the sizing guide for the best fit, If you are in-between sizes we suggest sizing up for the best fit :) You should not receive an item that is different to what is on the website. If you do receive something that is wrong, please send clear images of what you have received to info@showpo.com :) Xx
Answer: Hey Jenna, each item does fit differently depending on the material and wearer! You can check out the details tab for more info on each product, as well as any item reviews at the bottom of the page. If you're still unsure, we're available on live chat 24/7 and one of our amazing customer happiness officers can help you find the perfect fit! Kindest, Laura xx
Answer: Hi Shaylah, it depends on where you are located! You can enter your postcode and find out here: https://www.showpo.com/shipping-info/ Hope this helps! Kindest, Jo
Answer: Hi Selena, that would depend on your body measurements! Best to check our size guide here: https://www.showpo.com/size-guide Please note that it is only a guide and the fit of an item still depends on the style, fabric used, and the wearer. If you need any more help, please don't hesitate to get in touch! We have a live chat service on our website and we'll be happy to help 24/7. :) Kindest, Jo
Answer: Hi Kayden, Naomi is correct, we are an Australian company and we have a warehouse in Sydney. We also have a US warehouse and some of our items are stocked there. It will be indicated upon checkout if it is coming from our US warehouse. Hope this helps! :) Kindest, Jo
Answer: Hi Tamara, We source our product from China suppliers and we are on the verge of rolling out our corporate social responsibility plan that addresses how we can improve the transparency of our supply chain. It will be publically available by 2020. We're always looking to understand where we can better deliver to our customers so if you have anything you'd like to see from us please let us know. :) Kindest, Jo
Answer: Hi Susan, terribly sorry for the delayed response! Only saw this question now. :( Yes, you can return items from multiple orders in the same bag and return label. :) Kindest, Jo
Answer: Hi Hannah, terribly sorry for the delayed response! Only saw this question now. :( If you still need help on this, please let me know! Kindest, Jo
Answer: Hi Addison, terribly sorry for the delayed response! Only saw this question now. :( You may check our shipping timeline here: https://www.showpo.com/shipping-info/ If you still have any question, we have a live chat feature on our website and we'll be happy to help 24/7! :) Kindest, Jo
Answer: Hey Jessica, Once your order has been dispatched you will receive tracking information, you will then be able to track your order until it reaches your door :) Xx
Showpo has a rating of 2.7 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Showpo ranks 69th among Women's Clothing sites.
Hey Heather, thanks for your feedback! Sorry to hear you received a code that didn't work, but glad we could help sort you out with one that did! Hope you love your order! Kindest, Laura xx