I had an issue with my return, the customer service team were quick to reply and fixed the issue ASAP. Thanks team :)
Massive thank you to Monique who went above and beyond to help me out, and was an absolute pleasure to deal with. She is an asset to your company!
Hey Alyce,
Monique is an absolute superstar and such a valued member of our Customer Happiness Team! We are very lucky to have her!
Thank you so much for your lovely review and the 5 stars <3
Kindest, Nikita Xx
I love the dress I got from showpo & also, the customer service is very nice & reassuring for a first time buyer from this website.
Hi there :) Thank you for your amazing review! We look forward to seeing you shop with us again soon. Xxx
The team always replies so quickly, even on the weekend! The clothes are great too and I can buy with confidence knowing I can easily return.
Hi Ashley! Aw thanks so much for this amazing review! We really try our best to provide excellent service so this really means a lot to us! Thanks again and looking forward to your next shop! <3 Kindest, Jo xx
Called about a return that was made in December, an Lorena was amazing an helped me get the store credit:)
Highly recommend Showpo items are amazing an so it the customer service
Thanks again xx
Hi Emily, aw thanks so much for this review! We are so happy Lorena was able to sort this out for you! She's awesome! :) Kindest, Jo Xx
I highly recommend showpo. Great customer support. I had an issue and they fixed and helped right away.
Hi Lou, We are glad to hear your past experiences with us have been great and we hope to see you shopping with us again soon. Kindest, Showpo
Always very helpful, quick to respond, everything is always sorted out straight away, the customer service is amazing.
Hi Amie! Aw thanks so much for this amazing review! We really try our best to provide excellent service so this really means a lot to us! Thanks again and looking forward to your next shop! <3 Kindest, Jo xx
Showpo never fails to please me! Their clothes always fit me perfectly and their customer service is amazing!
I recommend this site!
Customer service is very present and attentive! One of the strengths of this company
Hey Eline, We're so happy to hear you were pleased with our service, we really do try our best! Have a fab day and hope your order is perfect :) Kindest, Jo xx
Team is amazing and were very helpful.
They were patient with me, quick service, quick to answer :))
Hey Melissa, aw thanks so much for your feedback! Our Customer Happiness team work super hard to make each Showpo experience amazing, so glad you loved chatting with us! Kindest, Laura xx
I needed help with order information and i got a response almost immediately with exactly what i was looking for! Super impressed.
Wendy was really informative and really quick with answers to my question in regards to my refund request. I appreciate her service.
Hi Lon :) We are so happy Wendy could be of service to you. Our Customer Happiness team is always here if you ever have any issues. Thank you for your great review! Xxx
Showpo is my favourite place to shop. The clothes are beautiful and the staff working behind the scenes are always so friendly.
Love the range of clothing from formal clothing, causal and work! Seamless website and simple ordering process! Would order from here again
Hey Scarlett, So happy to hear you are pleased with our website and ordering process! Thanks for the great review <3 Xx
Showpo is easy to navigate and issues are easily solved... And the free express shipping on orders $50+ is the best part
Hey Lara, thanks so much for your review! We're so glad you find shopping with us fun and easy, and love that we can get your orders to you asap! Kindest, Laura xx
Would highly recommend Showpo! Fast turn around, great quality and good prices! Clothes look exactly like the pictures and look great on.
Hey Manly, aww thanks so much for the awesome review! <3 Looking forward to your next purchase with us :) Xx
All clothes I've ordered from showpo fit me perfectly! I've received so many compliments everytime I wear my showpo clothes. Must buy!
Hey Lilly, aw thanks so much for this review! We are so happy to hear you love your orders! We hope to wow you again in your next purchase! <3 Kindest, Jo xx
I order from Showpo ALOT! So when I message them questions and they respond same day, it makes me want to continue.
Hey Jessica,
We're so happy to hear our team could get back to you so fast and help you out with your questions!
Have a fab day and hope you love your Showpo order:)
Kindest, Nikita xx
I had questions regarding tracking my order. I emailed and received a response very quickly and April was so helpful. She answered all my questions!
Hi Madison :) Thank you for taking the time out to write such a great review, you're the best! Xxx
I love their designs and how theres new stuff on the website all the time! And their customer service team is so friendly and helpful
Hey Belinda, thank you so much for this fabulous review :) xx
Answer: Hey Bethany, We do suggest that you check the sizing guide for the best fit, If you are in-between sizes we suggest sizing up for the best fit :) You should not receive an item that is different to what is on the website. If you do receive something that is wrong, please send clear images of what you have received to info@showpo.com :) Xx
Answer: Hey Jenna, each item does fit differently depending on the material and wearer! You can check out the details tab for more info on each product, as well as any item reviews at the bottom of the page. If you're still unsure, we're available on live chat 24/7 and one of our amazing customer happiness officers can help you find the perfect fit! Kindest, Laura xx
Answer: Hi Shaylah, it depends on where you are located! You can enter your postcode and find out here: https://www.showpo.com/shipping-info/ Hope this helps! Kindest, Jo
Answer: Hi Selena, that would depend on your body measurements! Best to check our size guide here: https://www.showpo.com/size-guide Please note that it is only a guide and the fit of an item still depends on the style, fabric used, and the wearer. If you need any more help, please don't hesitate to get in touch! We have a live chat service on our website and we'll be happy to help 24/7. :) Kindest, Jo
Answer: Hi Kayden, Naomi is correct, we are an Australian company and we have a warehouse in Sydney. We also have a US warehouse and some of our items are stocked there. It will be indicated upon checkout if it is coming from our US warehouse. Hope this helps! :) Kindest, Jo
Answer: Hi Tamara, We source our product from China suppliers and we are on the verge of rolling out our corporate social responsibility plan that addresses how we can improve the transparency of our supply chain. It will be publically available by 2020. We're always looking to understand where we can better deliver to our customers so if you have anything you'd like to see from us please let us know. :) Kindest, Jo
Answer: Hi Susan, terribly sorry for the delayed response! Only saw this question now. :( Yes, you can return items from multiple orders in the same bag and return label. :) Kindest, Jo
Answer: Hi Hannah, terribly sorry for the delayed response! Only saw this question now. :( If you still need help on this, please let me know! Kindest, Jo
Answer: Hi Addison, terribly sorry for the delayed response! Only saw this question now. :( You may check our shipping timeline here: https://www.showpo.com/shipping-info/ If you still have any question, we have a live chat feature on our website and we'll be happy to help 24/7! :) Kindest, Jo
Answer: Hey Jessica, Once your order has been dispatched you will receive tracking information, you will then be able to track your order until it reaches your door :) Xx
Showpo has a rating of 2.7 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Showpo ranks 69th among Women's Clothing sites.
Hi Katie, Thank you for taking the time to share this with us! Kindest, Showpo