Customer service is always amazing, and they get back to you so fast! The quality of the clothes is always great and the delivery times are so quick as they use express post. SHOWPO IS THE BEST.
My overall rating is Excellent, the service I've received is nothing but short of awesome from online, to quick delivery to customer service over the phone Thanks Jack Xx
Hey Tecia, aw thanks so much for this feedback! We're so pleased to hear Jack was able to help! He's amazing! :) Looking forward to your next shop! <3 Kindest, Jo xx
Andrea was great and very helpful! She responded promptly to my email, and I needed an address change and she also assisted me with that.
Hi Courtney :) We are so happy Andrea could be of service to you. Our Customer Happiness team is always here if you ever have any issues. Thank you for your great review! Xxx
I had a wrong item sent to me and April from show po helped me get everything figured out and was super nice about everything!
Hi Hicela :) Oh no we are so sorry that you received the wrong item. We are very happy it was all sorted for you. We really appreciate you taking the time out to write such a great review! Xxx
Arrived super quick and got my questions answered and solved quickly as well. They were very helpful and there clothing is so cute and trendy.
Hi AJ, Psyched to hear you were pleased with our service! Thanks for the awesome review <3 Kindest Andrea xx
Can anyone on here tell me how you reached customer care? I can't get a response from anyone, trying to find a dress I ordered
Hey Anna, You can reach our Customer Happiness Team through our website and also via email at info@showpo.com. We do try and get back to all our customers within 48 hours, we are currently facing a high volume of emails at the moment as this is our peak season :) Xx
I've shopped a few times with showpo and really happy with my orders. The shipping was really quick, super impressive!
Hey Jessie, thanks so much for this awesome review! Xx
Great customer service, unfortunately my item was faulty but the returns process was so simple and everyone was really helpful.
Hi Ebony, oh no! Sorry that you received a faulty item. So happy to hear that our Customer Service team could resolve this for you :) Thanks for the great review! Kindest, Andrea xx
The lady that helped me with my return was amazing and she told me everything that I needed to know.
Hi Ari, aw thanks so much for this great review! We're pleased to hear you were satisfied with our service! We really do try our best to always help out! Have a fab day! :) Kindest, Andrea xx
ShowPos customer happiness team are always happy to assist and always help with any questions or concerns in a prompt and friendly manner
Hey Cheyenne, thanks so much for your review. Our Customer Happiness team work super hard to make your shopping experience with us as fun and easy as possible so we're so glad to hear you love this about us. Kindest, Team Showpo
Loved my items. Quick delivery for my first 2 items. Had a bit if a mix up with my third item but it was recovered and resolved quickly.
An item was missing in one of my packages and the team was super quick to respond and solve the issue in a timely manner. Wonderful customer service.
Hey Elizabeth, thanks so much for your review! So sorry to hear your order wasn't perfect, we only ever want our customers to have a flawless time shopping with us! So glad we could resolve this for you asap, and hope your next order is perfect! Kindest, Laura xx
Customer service is excellent. I had an issue with a discount code so I emailed them and I got a reply within the hour.
Hey Ebonie,
Thank you so much for such a lovely review!
We really try our best to help out our customers, we're so glad we could do that for you <3
Hope you enjoy the coming weekend!
Kindest, Nikita Xx
I made a return with 3 items and only 2 were credited. Made a call to showpo and they fixed the issue within minutes.
Staff are always super quick and helpful in their communications, very friendly and always will do their best to help sort out any issues!
Hey Leith, thanks so much for your review! We work super hard to help you with any issues as quickly as possible, so stoked to hear you feel this and love shopping with us! Kindest, Laura xx
I needed my dress before NYE and it arrived before hand. Beautiful dress and very happy with the service received from Andrea too.
Thanks
Hi there, thanks for your kind words! We are so happy to hear you've had a great experience. Kindest, Showpo
Customer Happines Officer Eric has been very helpful! Thank you very much for your prompt responses!
Hey Brit, thanks for your review! We're so glad to hear you loved chatting with Eric from our amazing Customer Happiness team! Kindest, Team Showpo
Beautiful clouthes, problem with money transfer, fast response, I like the offer plus sizes, beautiful web.
Hi Denisa, thanks so much for this feedback :) We are so pleased you were happy with your purchase! Kindest, Andrea xx
Love all items I received and the service was great when I had any issues! All items were as I expected and will definitely be using showpo a lot :)
Hi Alana, aw thanks so much for this awesome feedback! We're always happy to help! Have a fab day and hope your order is perfect :) Kindest, Andrea xx
They gave me store credit for some items I returned after the grace period. Thank you so much for doing that for me!
Hey Jazmine, thanks so much for your review! We do have to follow our policies and guidelines, but understand that sometimes life can throw a few curve balls, so are happy to help our customers whenever we can! Kindest, Laura xx
Overview
Showpo has a rating of 2.7 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Showpo ranks 69th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Rochelle, aw thanks so much for your review, so glad to hear how much you love shopping Showpo! We try our best to make shopping with us amazing, it means the world to hear Showpo's your go-to place to shop! Kindest, Laura xx