Always quick about replying to enquires and always happy and quick to help! Love this online shop recommend 11/10!
I live in NY and couldn't believe how fast the delivery was. I got a dress for a gala and received so many compliments on it!
Always helpful. Any problems, they will solve them ASAP. Reliable professional and one of the best online companies I have dealt with.
Hey Lesley, thank you for your feedback, it's so nice to hear you feel this way about shopping with us. We work really hard to make each and every shop with us amazing! Kindest, Team Showpo.
Great quality clothing. 10/10 with communication. Makes online shopping an easy and enjoyable experience.
Hi Rachel, We are glad to hear your past experiences with us have been great and we hope to see you shopping with us again soon. Kindest, Showpo
Customer service is outstanding with Showpo, and my daughter loves her outfit! Will definitely be a repeat buyer.
Hi Tyna :) Thank you for your amazing review! We look forward to seeing you shop with us again soon. Xxx
Excellent price--Yes! Easy ordering process--Yes! Fast shipping--Yes! Superior Lioness product--Yes! And, yes, I will shop Showpo.com again.
April was great. Responded almost instantly with all the info I needed and very polite. Would definitely recommend this site
Hi Jess :) We are so happy April could be of service to you. Our Customer Happiness team is always here if you ever have any issues. Thank you for your great review! Xxx
Too expensive for what you actually get, looks and feels cheap. Delivery time was great though but overall would not buy from this site again
Hey Melissa, I am so sorry you did not like the items you received :( You should never receive something that is too different to what is displayed on the website, I would love to look into this further for you Can you please send some photos to info@showpo.com and I can look into it further for you :) Xx
They are prompt at resolving issues. Excellent service and ensuring the end result is happy. Thank you
Hey Jinai, thanks for taking the time to leave your thoughts. We're so glad to hear you loved our quick and helpful service. Kindest, Team Showpo
I contacted the ShowPo customer happiness team with quick delivery question which was answered within a few hours.
So professional and friendly.
Hi Jen, thanks so much for this feedback :) We are so pleased you were happy with your purchase! Kindest, Andrea xx
Absolutely love this brand! Such fast shipping and I just could not rave more about my ball gown, like it is da bomb!
Friendly customer service team that sorted out a technical order issue, very happy with the result :D
Hi Ally, Psyched to hear you were pleased with our service! Thanks for the awesome review <3 Kindest, Andrea xx
Great quality, easy returns (I ordered the same dress in a couple of sizes), friendly customer service team.
Hi Stacey, We are glad to hear your past experiences with us have been great and we hope to see you shopping with us again soon. Kindest, Showpo
Express shipping is super convenient. Friendly helpful staff if any issues or refunds required. Great range of clothing. Love the site.
Hey Rachel, we're stoked that you love our website and our staff helps you out :) Looking forward to your next shop <3 Kindest, Andrea xx
Great communication and efficiency with Showpo, they really pride themselves on customer service which is fantastic!
Hi Brooke, aw thanks so much for this great review! We're pleased to hear you were satisfied with our service! We really do try our best to always help out! Have a fab day! :) Kindest, Andrea xx
Extremely helpful and friendly customer service! Very fast as well, issue was solved within minutes!
Hey Kat, We're so happy to hear you were pleased with our service, we really do try our best! Have a fab day and hope your order is perfect :) Kindest, Jo xx
Love all of the products I have purchased. Their online chat is always super helpful, fast and friendly.
Hey Abby, Psyched to hear you were pleased with our chat service! We're on 24/7 so you can chat us anytime! Thanks for the awesome review <3 Kindest, Jo xx
They make it so easy to shop, customer service is awesome, and can't beat the pricing for such quality clothing!
Hi Jessica, we're so stoked that you love everything that you ordered! :) Looking forward to your next shop <3 Kindest, April xx
Even though this is twice my store credit hasn't come through both times I asked for it there customer service was very helpful
Hi Meg, so sorry you had to experience the same issue twice but we're glad it was resolved for you! Hopefully, your next order's perfect! <3 Kindest, April xx
Amazing customer service! Great products, can be hit and miss sometimes but overall I'm very happy with showpo!
Hi Leah, thank you for your review! Great to know you're satisfied with our service and products! Have a great day! <3 Kindest, April xx
Answer: Hey Bethany, We do suggest that you check the sizing guide for the best fit, If you are in-between sizes we suggest sizing up for the best fit :) You should not receive an item that is different to what is on the website. If you do receive something that is wrong, please send clear images of what you have received to info@showpo.com :) Xx
Answer: Hey Jenna, each item does fit differently depending on the material and wearer! You can check out the details tab for more info on each product, as well as any item reviews at the bottom of the page. If you're still unsure, we're available on live chat 24/7 and one of our amazing customer happiness officers can help you find the perfect fit! Kindest, Laura xx
Answer: Hi Shaylah, it depends on where you are located! You can enter your postcode and find out here: https://www.showpo.com/shipping-info/ Hope this helps! Kindest, Jo
Answer: Hi Selena, that would depend on your body measurements! Best to check our size guide here: https://www.showpo.com/size-guide Please note that it is only a guide and the fit of an item still depends on the style, fabric used, and the wearer. If you need any more help, please don't hesitate to get in touch! We have a live chat service on our website and we'll be happy to help 24/7. :) Kindest, Jo
Answer: Hi Kayden, Naomi is correct, we are an Australian company and we have a warehouse in Sydney. We also have a US warehouse and some of our items are stocked there. It will be indicated upon checkout if it is coming from our US warehouse. Hope this helps! :) Kindest, Jo
Answer: Hi Tamara, We source our product from China suppliers and we are on the verge of rolling out our corporate social responsibility plan that addresses how we can improve the transparency of our supply chain. It will be publically available by 2020. We're always looking to understand where we can better deliver to our customers so if you have anything you'd like to see from us please let us know. :) Kindest, Jo
Answer: Hi Susan, terribly sorry for the delayed response! Only saw this question now. :( Yes, you can return items from multiple orders in the same bag and return label. :) Kindest, Jo
Answer: Hi Hannah, terribly sorry for the delayed response! Only saw this question now. :( If you still need help on this, please let me know! Kindest, Jo
Answer: Hi Addison, terribly sorry for the delayed response! Only saw this question now. :( You may check our shipping timeline here: https://www.showpo.com/shipping-info/ If you still have any question, we have a live chat feature on our website and we'll be happy to help 24/7! :) Kindest, Jo
Answer: Hey Jessica, Once your order has been dispatched you will receive tracking information, you will then be able to track your order until it reaches your door :) Xx
Showpo has a rating of 2.7 stars from 819 reviews, indicating that most customers are generally dissatisfied with their purchases. Showpo ranks 69th among Women's Clothing sites.
Hey Jess, aww thanks so much for the love! Stoked to hear you love our friendly service and quick response time, it makes our day! Kindest, Laura xx