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Miss A

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Colorado
1 review
1 helpful vote
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Very scammy.
December 14, 2022

They advertise animated fidget spinners on Twitter (and elsewhere), which don't work at all once you get them, unless you either watch on video, or use a strobe light. And they constantly delete their original advertising tweets so that nobody can see the constant negative replies they get from everyone they've ripped off. AVOID

Date of experience: December 14, 2022
Nevada
1 review
3 helpful votes
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I ordered 21 days ago and still have not received my items. Their website said there would be a slight delay due to inclement weather in Texas, which was not the case when I ordered. After researching online, this company is known for lying about their shipping estimates, for a couple years now. I would have never ordered if I knew any better and cannot cancel it now, because it's supposedly "en route", per DHL website, which has not updated for 5 days.

Date of experience: February 25, 2023
Pennsylvania
1 review
3 helpful votes
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Terrible Company
May 12, 2023

I ordered over $100 of lashes to use in my makeup kit almost a month ago. My package said it was delivered but it never was. When I checked the tracking number it said they had no access to address, which is not accurate as my house is not hard to find. They sent the lashes back to the company. I emailed customer support multiple times and they have not responded or offered any kind of solution to the issue. Seems like a scam and they have absolutely terrible customer service.

Date of experience: May 12, 2023
Canada
3 reviews
1 helpful vote
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I refused delivery of a package,post office sent it back.Miss A said it was delivered,but they didn't have the correct city mentioned.After 6 emails(I'm still fighting them for my refund),they still won't acknowledge my request,and don't seem to have the returned package.
This package was returned to them back in March/24.
I was a loyal customer for many years.Bur after their treatment of me,I no longer shop at miss a.

Date of experience: June 8, 2024
Pennsylvania
1 review
3 helpful votes
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The end
March 8, 2023

My orders took so long to arrive. The zippers on the pouches were broken, the ink pens did not write, the mittens and hat already had holes in them. I was very disappointed and I will be giving up on Miss A

Date of experience: March 8, 2023
Washington
1 review
2 helpful votes
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Very disappointed in Miss A
February 22, 2023

Starting 2023 January, Miss A
Implemented a new fulfillment system within their warehouse for more accuracy and faster order ship out, and there has been some technical issues that are currently causing some unexpected problems, according to agent Rachael D. And as a result, an order I placed on February 18th could not be fulfilled because after 8 years (since 2015) of ordering from them with the same address they are erroneously advising my address is incorrect?! And instead of offering to fix the problem, they chose to cancel my order and refund me this morning. I have referred numerous family and friends and been a good customer for 8 years and find this a poor resolution to a problem they admit to having. Buh bye Felicia!

Date of experience: February 22, 2023
Oklahoma
1 review
7 helpful votes
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Eyeliner burnt my eye
December 26, 2022

I was so happy getting all this cute cruelty free makeup, I got the pink and red eyeliner, as soon a i got home I tried the pink eyeliner and in less than 20 secondsy eyelid started itching, and then the nightmare started. I removed it and wash my eyes under the water, my eyes got red as an apple, swollen and created this clear ball inside of my eyeball, 1 hours has passed and I still can't see properly.

Date of experience: December 26, 2022
Canada
1 review
1 helpful vote
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Makeup is ok. Blender sponges amazing as are the cleansing facecloths. Jewelry cheap but fun. I have got much use out of their rings and earrings. Storage units are good. Scrunchies and hair items are ok. If you get something that you don't like, it's only a dollar! Never had a problem with delivery(Canada) but their tracking is useless.
Ours arrives via Canada Post not DHL as claimed.

Date of experience: February 11, 2023
Canada
1 review
0 helpful votes
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LOVE IT, WORTH IT
October 20, 2022

It is very beautiful and shipped to Canada in 15 days on standard shipping! It was well packaged and was not broken or damaged. Although I ordered the "Toffee" concealer but it did not come as i expected, but was worth it. I bought these cute hoops and stud 6 pair earrings and they are fire LOVED IT.

Date of experience: October 19, 2022
Australia
1 review
3 helpful votes
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Disappointing
October 30, 2022

It has been nearly 2 months since I ordered from them and I still have not received my parcel. I will not be ordering from them again. The shipment updates are quite frankly misleading, and have not received any shipment. I would not recommend

Date of experience: October 30, 2022
Idaho
1 review
1 helpful vote
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Terrible company
January 12, 2024

They have a bad habit of not packing items but marking them off on my invoice like they did pack them and sending me things that I never ordered. It's been a month since I've heard from them, they've stopped replying to my emails about the latest items that weren't in my order so I've reported them to the BBB.

Date of experience: January 12, 2024
New York
1 review
3 helpful votes
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Best deals and fast shipping
December 4, 2021

I've been shopping from this site for years and I've never had a bad experience. Products can be hit or miss but the reviews that other shoppers are able to leave on each product are extremely helpful. It's very easy to weed out the good products from the bad. My orders have always been fulfilled surprisingly quick, and products are full size and good quality. I've found a few of my favorite go-to items on here, including a liquid eyeliner that is to DIE for. I even bought 2 extra as a backup in case they run out of stock (:

Date of experience: December 4, 2021
Texas
1 review
16 helpful votes
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Never again
December 18, 2020

I placed an order with them on November 30 and didn't receive my package till December 19. The products are well pigmented when it comes to highlight, eyeshadows, and lipsticks. Although one lipsticks I got was expired and smelled really bad. The packaging is just horrible and the makeup brush didn't even come in a package how em I supposed to know if this has not been used before. The eyelashes and the anti aging cream were not closed either. This was the first time ordering from them and most likely the last time too.

+2
Date of experience: December 18, 2020
Pennsylvania
5 reviews
30 helpful votes
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Beware
December 13, 2023

This is the THIRD time buying with this company. I specifically asked for #600 in eyelashes and that number ONLY. I EVEN EMAILED them telling them I do NOT want any replacements & to refund my money if it's not available. Yesterday I received my package and AGAIN they sent me multiple eyelashes that were not #600. Please becareful when buying with this company. Not only did my item arrive wrong, it took 9 days for them to even begin to ship my item. I'd rather pay a little more with a company who respects their buyers. Never will shop with them again!

Date of experience: December 13, 2023
North Carolina
2 reviews
1 helpful vote
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This website is super easy to navigate, and while it may not have all the eye catching distractions, it's pleasantly arranged, adding items to your cart without losing your shopping place is easy, and their prices are fantastic!

Date of experience: July 20, 2022
Texas
3 reviews
10 helpful votes
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Shipping
December 12, 2022

Never previously had a problem with this company until now. According to their website 7-10 business days for shipping yet my order has passed that time and still not shipped. Last order from here.

Date of experience: December 12, 2022
Massachusetts
1 review
13 helpful votes
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The new changes are terrible. Before the changes, I placed 2 small orders including only earrings and necklaces. About half of this jewelry has since turned my skin all sorts of gross colors or has broken so I've had to toss them.

Now with this new website, they are not being straightforward and it's impossible to get in touch with them. I wanted to try ordering some of their makeup and phone cases to give them one last chance, but forget it. You guys are unprofessional, and all over your Facebook page are customers complaining about packages taking over a month to arrive and you don't seem to be concerned. They forced everyone to get a new account with some strange third party. I will not trust you with my money again.

Date of experience: July 27, 2015
Nigeria
1 review
12 helpful votes
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Confused
August 22, 2016

I just finished picking things to by a combination of jewellery and makeup items. Although I already watched YouTube reviews and it was ok but I just decided to read reviews before putting in my credit card information, and I must say it's not encouraging at all... There are people in the U. S complaining of bad shipping not to talk of I who's in Africa(Nigeria to be precise) has anyone here ever ordered from this site to any country in Africa? Please help a confused sister out.

Date of experience: August 22, 2016
Washington
1 review
1 helpful vote
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I ordered 6 or 7 makeup items. Most were very cheap and poor quality, many of them seemed dried out, like they had been sitting somewhere for a good long time :( The only products that were okay were nail files and a very small hairbrush..

Date of experience: August 29, 2020
Singapore
1 review
7 helpful votes
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$#*!ing Horrible
November 30, 2018

Bought items worth about $30 from them this August. It's now December and I have not received anything. Never have I had to buy anything from overseas for it not to come by a week or two. These guys probably never sent those parcels and faked it. I contacted them multiple times, frustrated. They told me they can only "compensate" after the item has not arrived within 90 days. Absolute crap. They told me to contact the customs, DHL and my local post (and I did). They all told me the same thing, they do not have the parcel. If you're an international buyer, never buy from them.

Date of experience: November 30, 2018

Overview

Miss A has a rating of 2.1 stars from 296 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Miss A most frequently mention customer service, tracking number and business days. Miss A ranks 680th among Cosmetics sites.

service
62
value
61
shipping
62
returns
35
quality
56
+60