website thubmnail of ShopClues
How would you rate ShopClues?
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India
1 review
0 helpful votes
Follow santoshkumar M.
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I had ordered rose plant on 3rd May (order no. *******). I got mud in ae sealed package. The packet itself is such that a LIVE PLANT cannot be alive considering it is sent from West Bengal to New Delhi. On opening only MUD in a sealed packet was found and they have not refunded money.
Feel to file a case of CHEATING on the website. They messaged that we will contact you in two working days but no help. Very Bad experience. Bad people. Will never buy anything on this site WWW.shopclues.com). First they didnot send on the correct address second they sent only MUD instead of plant and pathetic response on writing to their Customer Harrassment Center where nobody calls! See the attachedphoto. Not worth of buying on this website ever.

Date of experience: May 18, 2021
India
1 review
1 helpful vote
Follow Harsh S.
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Fake website with fake business. This website sells the duplicate Chinese good products by displaying the images of original products. Can to know when i ordered the headphone by seeing the original picture and got a duplicate product from the store. So stay away from it guys.

Date of experience: June 30, 2014
India
1 review
0 helpful votes
Follow anup s.
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Poor quality product
August 29, 2017

Shop clues claimed 5 time quality check but i don't think so, a single quality check.
I have order 5 stage water purifier but not delivered on time, I try to return the product but huge time taken finally replaced the product after many calls during 5 months. Again, supplied product is damage & poor quality. It is continue water flow without any filter of water. Output nozzle is broken, cartage is old etc if you try to filter clean water output is more bad quality even not equal to DJB water supply. So that I don't recommended to purchase.

Date of experience: August 29, 2017
Mauritius
1 review
2 helpful votes
Follow Chanpreet S.
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Shopclues cheaters
September 2, 2015

My order number is *******
I never received my product but your agents that it was already delivered
I would like to say that no one should order on this app
It is the worst online shopping app I have ever seen in my life.
They don't deliver the product and tell that they delivered the product
They don't even bothered to atleast call once before sending the product back.
They are so much careless about their customers and business

Date of experience: September 2, 2015
India
1 review
0 helpful votes
Follow Sona B.
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Fake and cheater I ordered a combo pack instead of combo they send me different packages when I complaint about it they refused and they did not refund my money also and such a stupid customer care bull$#*! please don't buy anything from this type of fake website.

Date of experience: May 3, 2021
India
1 review
0 helpful votes
Follow Hema N.
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Dnt ever buy product from ShopClues. All the product images are fake. I had ordered a huda beauty liquid lipstick which was 12 colour set but received 12 lipstick of same colour

Date of experience: June 23, 2021
India
1 review
2 helpful votes
Follow Hemant s.
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I have ordered 2 time with ShopClues but both time I was cheated, at present I have paid for my order and they neither have provide order nor have returned my payment and last 1 month approax...
I have also complaints several time but not result I get...
Won't go with this...

Date of experience: May 19, 2020
India
1 review
0 helpful votes
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Damaged product
July 11, 2020

Damaged product delivered I'm not satisfied I'll firstly advise you that check your service then check is it that product delivered to consumer which customer wants very very bad delivery by delivery boy

Date of experience: July 11, 2020
India
1 review
0 helpful votes
Follow Debasish D.
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If you wish to purchase any item from this company, l suggest you not to buy any item from this company. Recently I bought some essential items from the ShopClues's. I am not getting those products yet now. I got a fraud call from *******471 number and they said that I got the first prize in ShopClues lucky draw. Now I want to know that How the frauds got my personal number from the ShopClues's database. Please don't buy any item from the ShopClues's, otherwise you will be regret. This is totally not secured to purchase any item in online.

Date of experience: May 1, 2020
India
1 review
1 helpful vote
Follow Kumar K.
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The items they sell in (http://shopclues.com) ShopClues.com is of low quality. They dont have clear return policy. The sellers in shopclues sell 3rd quality products.
I brought one mobile from ShopClues.com but it was different from what they showed in the order photo. The quality was very bad and I wanted to return it. ShopClues.com said that they cannot take the product back. And they didn't give a valid reason. And later i was not able to contact the support. Even emails were unanswered.
You cannot reach the customer support easily. They will call you if they wish. This Shows how they cheat people easily. So with my experience I would say don't buy from ShopClues.com and get cheated

Date of experience: December 3, 2019
India
1 review
0 helpful votes
Follow Varsha K.
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I placed an order on 25 May 2020 of around 3500rs pre paid and it was expected to deliver by 30 May 2020. But its 9 June now, I have not received my order yet. Worst part is I am trying to contact the customer service every day by calling 10-20 times a day but did get any response from their side. I understand that it might get delay due to lockdown but then why the app is not updated and I also got a WhatsApp from your end that I will get this by 8 June. But nothing happened. This is really frustrating and also I lost hope to get this deliver. It means It wasted my money and time and efforts. Worst site ever. I am much need of the product. I will never use this app again and never recommend this for sure.

Date of experience: June 8, 2020
India
1 review
1 helpful vote
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Chor company
September 16, 2017

I had ordered 2 sets of car airfreshners. Received 2 parcels one containing car airfreshners and the other plastic waste. After several complaint only one reply you logged a little late. I feel it should be branded chor company.

Date of experience: September 16, 2017
India
1 review
0 helpful votes
Follow Chinmay T.
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Totally fraud business.
November 10, 2020

They sends wrong third class items.
On COD they have taken total money for two items and delivered one item after that not responding.
In anathor purchase they send me wrong and chiep item.
My advise please don't market with this site.

Date of experience: November 10, 2020
India
1 review
0 helpful votes
Follow Ruma D.
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I have ordered for a product but in last weeks twice my product has canceled and not yet delivered, its my good luck that I opt for cod otherwise they might ran away with my money, never Purchase any product from there its should b fakeclues not shopclues.

Date of experience: August 24, 2017
India
2 reviews
2 helpful votes
Follow Ashish K.
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I ordered Bajaj OTG oven from this site and I received the product damaged. I requested for a replacement on 8th April. It has been 2 weeks and there is no progress on return. I have sent almost 10+ clear images of product and packaging from all angles but still I am being asked images after every 2-3 days. Looks like they do not want to replace the product and waiting when I get frustrated and stop following. I will never shop again from this site.

Date of experience: April 21, 2015
India
1 review
0 helpful votes
Follow Ujjal p.
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A few days ago I purchased Wild. Stone Deo combo pack of 4, price mention over there 469. When I received parcel, company gave me, Kamasutra Deo with expiry date overwrite and already use product company gave me. When I complain go the company and try to returns it. Company not except it. Ujjal pyne

Date of experience: November 29, 2020
India
1 review
2 helpful votes
Follow Tarun G.
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Hello, My Name is Tarun
November 26, 2013

Hello, My Name is Tarun

Want to share my shopping experience at thjis site.

I am a Software engineer and live away from home. With my moms birthday coming up within few days I hopped on to this site to take a pick. At last i bought Micromax Doodle A111 phone. The phone was delivered well before the mentioned time on website. It came with a gift packing as I have opted for it while making the purchase. A big thanks to Shopclues.com for everything!

Date of experience: November 26, 2013
India
1 review
0 helpful votes
Follow SRIKAR K.
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I ordered sugar stripes on 10th March. But till date it has not been despatched. Also the cancellation button is not active and unable to cancel the order inspite of the item has not sipped. Unable to contact customer care only recorded voice is available. It says order is active and will be despatched soon. When? Nobody knows. I have paid the full amount Rs 1300/ No reply to any email. So do not encourage those bastards. Fraudulent thieves - Srikar

Date of experience: May 16, 2020
India
1 review
0 helpful votes
Follow Bharat V.
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Delivery
July 26, 2020

I had ordered for champa and guava plants. But I received only one champa and that is also not as per shown by them. Guava plant I didn't received. When I made complaints, I asked to mail photo of plant, photo of inner and outer part of box.
How can I send the photo of plant which I didn't received.
Further my complaint closed without Solutions

Date of experience: July 26, 2020
India
1 review
0 helpful votes
Follow Ratnesh P.
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I ordered one product on May 05 and it shows the delivery date of May 12, i didnt received the order and when contacted customer care on May 13 they still saying that order is ready for dispatch and will be deliver on May 12.
They themselves dont know where the order is.

Date of experience: May 13, 2020

Overview

ShopClues has a rating of 1.4 stars from 176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ShopClues most frequently mention customer care, return request and online shopping. ShopClues ranks 562nd among Marketplace sites.

service
30
value
30
shipping
30
returns
28
quality
29