On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Sells shoes via monthly "subscription".
Shoedazzle Reviews Summary
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
We monitor reviews for authenticity
The site is easy to navigate and I love the products. Would love to have more birthday perks.
I have never had a problem until now. I placed 2 orders. One on November 29 and one on December 11. I have not received them yet. I have called Shoedazzle and FedEx and no one seems to know anything. There are Christmas presents in them.
Hello Lisa,
We regretfully note that we have received your comments regarding your purchases. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
This sequin silver dress is made well and fit as expected. It is sexy!
Hello Tamara,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Mary
I love my boots and the shipping was fast also! I will be buying again.
Hello Tahisha,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Hello Paul,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing ShoeDazzle products. We hope you will always have a great experience with us in the future!
Best,
Mary
Shipping was great, products was good quality and look as advertised. The only issue is the unfairness of the products price converting from Canadian to US $$$ for Canadian shoppers, resulting into a big difference in final payment total.
Hello Dejuan,
We appreciate the feedback you shared regarding the conversion rate. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
Good experience with the shopping & checkout but quality isn't great. One of the items has a hole in the seam after one wear.
Hello Char,
We are sorry to hear that you were not satisfied with the item that you got. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
Easy viewing and ordering, I love the numerous styles and being able to filter for size.
Hello Aja,
We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!
Best,
Lia
What happened to the shoe bags you guys used to give with every pair?
Hello Candace,
Thank you for taking the time to leave a review and your feedback about our shoe bags is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
I've been a shoedazzle vip customer for 4years and I absolutely love their shoes. They always fit to size and what you see is exactly what you will get. The customer service reps always go over & beyond each time I need to speak with them. I will give 10 stars if I could
Hello Remi,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
Each customer service representative that I have spoken with has been immensely helpful and kind.
I am in love with all of my ShoeDazzle pair of shoes. They run true to size and the material is not stiff, the inner sole mostly are very comfortable. I always get so many compliments when I wear any of them (specially the booties). I'll definitely always buy more.
Hello Yomairy,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shoes! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
I ordered 2 pair of booties, one pair black and one pair brown leather. The same boot just different colors.
Ordering went just as smoothly as expected and it was wonderful.
Hello Sheree,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz
Great! Customer service outstanding and very knowledgeable … keep up the good work.
Hello Patrice,
Thanks a lot for the feedback! ShoeDazzle promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.
Best,
Mary
Hello Susan,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Ordered 3 pairs of boots & while I love one pair the other 2 pairs are to small which totally sucks as I generally wear a size 10 but these boots just do not fit as I cannot zip them closed...
Hello Helena,
We appreciate the feedback you shared regarding your purchase. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
I hate that I don't get the VIP price when I am a VIP member. What's the use of a membership if you don't have perks. Other than that, the boots I purchased were nice.
Hello Michelle,
We are glad you are enjoying our products! Your feedback about our pricing and promos is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My niece loved my sneakers and asked where I got them and I immediately went online and bought them and they arrived super quick. She sent me a text saying they were her new favorite shoes. I need to buy doubles because I have worn my down. I LOVE wedge sneakers.
Hello Lauren,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I just wanted to cancel my subscription and get a refund but it was refused. Like my bags, don't like the boots.
Hello Carissa,
We value the comments you made about the VIP program. Our Member Services Team will get in touch with you immediately for further help.
Best,
Lia
Very exciting and affordable. It was awesome looking through all of the sales. Will be shopping again soon!
Hello LaToya,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!
Best,
Lia
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Kerpasha,
We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!
Best,
Renz