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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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Good quality and arrives quickly. Perfect fit to size. Great customer service when I needed to cancel they didn't hassle me. The agent was professional
I've been a loyal customer for 3 years now I'm never disappointed when it comes to then for any occasion. Thank y'all
Hello Alusha,
What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in ShoeDazzle! Hope to hear more from you in the future!
Best,
Lia
Shoes were exactly what was ordered and it was worth the buy. Would definitely patronize again
Hello Oluwapelumi,
We're glad that you are loving your purchase! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
I will need to return the shoes for a bigger size.
Hello Dominique,
We appreciate the feedback you shared regarding your purchase. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I've been buying shoes from shoedazzle for many years and majority of my shoe wardrobe are shoedazzle shoe's. Love them!
Hello Brianah,
Wow! The team here at ShoeDazzle is thrilled to hear such good feedback, and we are proud to be one of the best source of shoes! Have a great day!
Best,
Renz
Love all my shoes. So cute! Fit great and exactly what I was looking for.
Hello Natali,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I love shopping with you all had a great experience good quality and quantity.
Hello Kenya,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
I paid for my shoes and never received them! I was told that you guys would handle the problem and you did not so my shoes were never delivered to me.
HEllo Andrea,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Quickly fixed my issue. She was friendly and understood what I was saying.
Hello Lakisha,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I never received my package it was sent to the wrong home.
Hello Mrs. Tanyieshia,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very satisfied with shoedazzle because of accurate shipping time of the product and the quality of the product as well
Hello Omotayo,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
I received a message saying the boots were delivered, I have tried 3 times to pick them up from the post office and so far the package is not there.
Hello Carla,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
These shoes are amazing. They are just a tad too big around my leg. But that can be fixed with a pair of jeans or something!
Hello Kiera,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
I absolutely love them can't wait to wear for my birthday
Hello Takeria,
Thank you for taking the time to share your awesome review! We hope you'll like your purchase and please feel free to give feedback once you wear it. Have a fabulous day!
Best regards,
Chad
The products are pretty decent, timing of arrival pretty decent, their shipping carrier sucks!
Hello Grace,
We appreciate the feedback you shared regarding our shipping policy. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
I wore my boots on Christmas Eve. I got so many compliments and where I purchased them.
Hello Jo Stella,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Need to return 2 pair of shoes, but I loved the produtcs, diversity of inventory and uniqueness of styles.
Hello Demetrius,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
I ordered my shoes at the beginning of December and still have not received my shoes and its Jan 4! I am so disappointed in the lack of delivery confirmation. Where are my shoes?!
Hello Betty,
Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
My experience was very easy stress free and the quality was amazing.
Hello Shellone,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
My items arrived quickly. One of the packages ended up in the wrong state before arriving to my home, and an item I ordered was never shipped; I later saw it entered as a return... but overall, a good experience.
Hello Precious,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in ShoeDazzle. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Marnie,
Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you! Have a great day!
Best,
Lia