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Sells shoes via monthly "subscription".
Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.
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I m love my new boots fit well.looks great with several outfits
Always a pleasure doing business with you! Your shoes are always what I'm looking for.
Hello Jennifer,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I must admit I was very happy with my order. The boots were of good quality. It did not take a long to recieve my order... I didnot have to return anything. THANK YOU SO MUCH FOR NOT SCAMING YOUR CUSTOMERS. I have lost so much money to scammers. It hurts the ones who are good companies. I am afraid to buy off the internet now. I will buy from you again. Thank you. Shirley Hines
Hello Shirley,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Large variety of well made shoes at an affordable price.
No worries about getting scammed, this company actually communicates with each costomer to ensure you get what you want. Product is delivered on cue and the more you buy the better the deals get. I highly recommend Shoedazzle as your 1st and last stop when you need footware and or extras.
Hello Joanne,
Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Hello Trane,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
I did not receive my order. So I had to reorder for a later date.
Hello Christie,
Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.
Best,
Renz
I asked for a 10 the box said 10 but the shoes was a size 9 they hurt I couldn't ware them to the dinner party. Haven't tried on the rest yet
Hello Jasmine,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
It's all scam. Please don't buy anything from them. I bought a pair of shoes last month for $11, sent me a receipt in email, but they charged me $28 in my bank account. Now, this month without purchasing anything, it charged me again for $70. Please please don't get your card information to them.
Hello Aida,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
Loving my obsession with getting shoes nonstop! The selection is phenomenal and has got me to step out of my comfort zone.
Hello Elizabeth,
We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Reactivated my account after at least a decade away and found the user experience to be very easy. Shoes were mediocre quality but fit the price points on the website.
Hello Destiny,
Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
I am new to this site but the prices are crazy good to the point I thought there has to be a catch? Hopefully that is not the case? So far so good! They came super quick...website super user friendly & as if the prices weren't good enough they have a great selection! I so far love it & as long as they fit true to size (I haven't tried any of them on yet) I will not be buying shoes anywhere else! BTW...I have already purchased 6 pair & I got 5 pair of boots & 1 pair of booties & I haven't really added it up but I know I didn't spend more than $150 for all 6! That's crazy & I have told everybody I know about this site!
Hello Christina,
We are glad you are enjoying our products and the website! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Lee,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!
Best,
Mary
I took a chance on this boot because it was a ringer for a similar style that Nine West is selling right now at triple the cost. I am extremely happy with this purchase. It looks great in person and it's even holding up for me while on vacation in San Francisco doing lots of walking. Knowing what I do now this is a great buy even if you have to pay full price (I didn't). If you can get it on sale that's all the better.
Hello Jmee,
We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
I ordered a pair of boots and my account was later hit with an additional $49.95 charge. Once I called shoe dazzle to find out why, I was told that the charge was for member subscription unbeknownst to me. I told the shoe dazzle rep to refund my money and cancel my member subscription. The money was returned but the next month another $49.95 charge from shoe dazzle was debited from my account. I called shoe dazzle again, had an almost identical conversation with another shoe dazzle rep. I'm still waiting to receive the member subscription cancellation confirmation email I was told I'd receive. Kim Kardashian cancel my member subscription please and thank you
Hello Armanda,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.
Best,
Renz
Many options to choose from. Am very impress with the prices.
Hello Natasha,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz
The product is of poor quality and they tried to buy it on my card without my authorization
Hello Jessica,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I'm very disappointed with shoe dazzle I return 2 pairs of boots and I wanted to exchange them and get a refund for one and I returned these over 2 weeks ago and just nothing and they told me there's nothing they can do
Hello Amanda,
Thank you for sharing your experience with the items that you returned. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
If I'm spending $60 on boots i'd like to be able to wear them. Extremely uncomfortable, really sketchy website in general. Anytime I went to track the order or confirm delivery, the email wouldn't load or the links were dead. Wouldn't recommend.
Hello Isabelle,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our product and website. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.
Best,
Chad
My experience was excellent my package arrived the day it says it was being delivered
Hello Lashanda,
Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!
Best,
Renz
Never got my package I'm currently still waiting on it very disappointed first and last I order from here
Hello Kelly,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Answer: I was a good customer until they treated me so bad by not being a good business. I ordered a pair of boots when they arrived I tried on one boot not both and when I called to let them know I received two left feet they didn't give a damn! If you are looking for good quality for less try Zara or Aldo they stand behind they products and the quality and style of shoes are excellent don't waste your time with Shoe Dazzle they will definitely disappoint you on the end! Good-luck! Janet
Answer: Janet is right - call the number and verify and then make sure you don't get charged anyway. Happened to me as well.
Answer: This is a pattern with this company! This also happened to me after I canceled my account when I called they talked me out of it by crediting my account for 1 month then giving me 500 points. Don't fall for it you can find better quality shoes so many other places! Take the credit and run fast and don't look back! They don't deserve our business!
Answer: Until you purchase your first pair of shoes they will not charge you. Once you do you then have till the 5th of each month to skip. If you forget to do this then you will be charged the $39.95 monthly membership fee. If you choose to cancel you have to call CS and they will cancel. The CS is great and the shoes are good For $39.95 the quality is decent! Hope this helps!
Answer: There's no cancelation fee.
Answer: There is no sign up fee. You must 'skip the month ' by the 5th of the month to avoid being charged $39.95 (which is applied to any purchase) while still being a member. Or you can just cancel completely at any time.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. We do not have a mobile app in the meantime. However, you can always update your payment information under your billing section.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. Anytime you are not happy with your purchase, we encourage you to take advantage of our hassle-free 60 days returns and exchange policy (excluding items under the Final Sale as per promo terms). You can exchange it for a different size/color, or you may also process a return for a store credit refund that you can use on your next purchase. It will be automatically applied to any VIP-priced item and may not be combined with any other offer, depending on the promo terms. You can process and print out your return label online by visiting the order history.
Answer: Hello! This is from the ShoeDazzle team. We know that this question was raised over a year ago, but we would like to address it. It is so sad to hear that you are now deciding to let go of your VIP membership, however, if that is your final decision, we will respect that wholeheartedly. There is an option called "pay-as-you-go". There will be no access to VIP prices and perks (such as an exclusive set of styles and reward points) anymore, but there will be no monthly fee. You can still purchase for the retail price with free shipping for orders of $59 and above. Let me know if you like to be a pay-as-you-go member, I can help you make that change in your account.
Hello Valerie,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad