business logo of Shoedazzle

ShoedazzleReviews 2,120

3.2

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From the business

Sells shoes via monthly "subscription".


shoedazzle.com
Founded in 2009
El Segundo, CA, United States
+170
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Shoedazzle Reviews Summary

Shoedazzle has a rating of 3.2 stars from 2,120 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Shoedazzle most frequently mention customer service, good quality and fast delivery. Shoedazzle ranks 4th among Subscription Shopping sites.

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Virginia
1 review
0 helpful votes
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A new customer
December 18, 2022

I m love my new boots fit well.looks great with several outfits

Date of experience: December 18, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Valerie,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your boots! We always strive to provide our valued members with the best styles and fit. Come back and check us out soon. Have a fabulous day!

Best regards,
Chad

New York
1 review
0 helpful votes
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I love shoes!
December 15, 2022

Always a pleasure doing business with you! Your shoes are always what I'm looking for.

Date of experience: December 15, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jennifer,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Ohio
1 review
0 helpful votes
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Love them
December 15, 2022

I must admit I was very happy with my order. The boots were of good quality. It did not take a long to recieve my order... I didnot have to return anything. THANK YOU SO MUCH FOR NOT SCAMING YOUR CUSTOMERS. I have lost so much money to scammers. It hurts the ones who are good companies. I am afraid to buy off the internet now. I will buy from you again. Thank you. Shirley Hines

Date of experience: December 15, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Shirley,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

North Carolina
1 review
0 helpful votes
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Large variety of well made shoes at an affordable price.
No worries about getting scammed, this company actually communicates with each costomer to ensure you get what you want. Product is delivered on cue and the more you buy the better the deals get. I highly recommend Shoedazzle as your 1st and last stop when you need footware and or extras.

Date of experience: December 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Joanne,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Maryland
1 review
0 helpful votes
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Lost Package
December 14, 2022

Receptive and understanding and got things squared away quickly

Date of experience: December 14, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Trane,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

North Carolina
1 review
0 helpful votes
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1
December 13, 2022

I did not receive my order. So I had to reorder for a later date.

Date of experience: December 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christie,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Florida
1 review
0 helpful votes
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Pink fur shoes
December 13, 2022

I asked for a 10 the box said 10 but the shoes was a size 9 they hurt I couldn't ware them to the dinner party. Haven't tried on the rest yet

Date of experience: December 13, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jasmine,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Canada
1 review
0 helpful votes
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It's all scams
December 12, 2022

It's all scam. Please don't buy anything from them. I bought a pair of shoes last month for $11, sent me a receipt in email, but they charged me $28 in my bank account. Now, this month without purchasing anything, it charged me again for $70. Please please don't get your card information to them.

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Aida,

Thank you for writing a review! We value your feedback on the charges and would like to address your concern. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.

Best,
Renz

Oklahoma
1 review
0 helpful votes
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In love
December 12, 2022

Loving my obsession with getting shoes nonstop! The selection is phenomenal and has got me to step out of my comfort zone.

Date of experience: December 12, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Elizabeth,

We're glad you enjoy our unique styles and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

California
2 reviews
0 helpful votes
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EASY TO USE WEBSITE
December 11, 2022

Reactivated my account after at least a decade away and found the user experience to be very easy. Shoes were mediocre quality but fit the price points on the website.

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Destiny,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Florida
2 reviews
0 helpful votes
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I am new to this site but the prices are crazy good to the point I thought there has to be a catch? Hopefully that is not the case? So far so good! They came super quick...website super user friendly & as if the prices weren't good enough they have a great selection! I so far love it & as long as they fit true to size (I haven't tried any of them on yet) I will not be buying shoes anywhere else! BTW...I have already purchased 6 pair & I got 5 pair of boots & 1 pair of booties & I haven't really added it up but I know I didn't spend more than $150 for all 6! That's crazy & I have told everybody I know about this site!

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Christina,

We are glad you are enjoying our products and the website! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Ohio
2 reviews
0 helpful votes
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Wonderful
December 11, 2022

I Love all of my shoe's! They fit wonderfully! Thanks!

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lee,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Virginia
1 review
0 helpful votes
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Great versatile boot
December 11, 2022

I took a chance on this boot because it was a ringer for a similar style that Nine West is selling right now at triple the cost. I am extremely happy with this purchase. It looks great in person and it's even holding up for me while on vacation in San Francisco doing lots of walking. Knowing what I do now this is a great buy even if you have to pay full price (I didn't). If you can get it on sale that's all the better.

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jmee,

We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

North Carolina
1 review
0 helpful votes
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I ordered a pair of boots and my account was later hit with an additional $49.95 charge. Once I called shoe dazzle to find out why, I was told that the charge was for member subscription unbeknownst to me. I told the shoe dazzle rep to refund my money and cancel my member subscription. The money was returned but the next month another $49.95 charge from shoe dazzle was debited from my account. I called shoe dazzle again, had an almost identical conversation with another shoe dazzle rep. I'm still waiting to receive the member subscription cancellation confirmation email I was told I'd receive. Kim Kardashian cancel my member subscription please and thank you

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Armanda,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We work hard to provide the best possible service to our dear members. We have sent you a request on www.sitejabber.com asking for your account information so that we can open your account and help you further. Please check your email notification at www.sitejabber.com or log in to the website to respond to the request and we will be happy to assist you.

Best,
Renz

Bahamas
1 review
0 helpful votes
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Shopping at Shoedazzle
December 11, 2022

Many options to choose from. Am very impress with the prices.

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Natasha,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Minnesota
1 review
0 helpful votes
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The product is of poor quality and they tried to buy it on my card without my authorization

Date of experience: December 11, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Jessica,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with the quality of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Rhode Island
1 review
0 helpful votes
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Never received refund or exchange
December 10, 2022

I'm very disappointed with shoe dazzle I return 2 pairs of boots and I wanted to exchange them and get a refund for one and I returned these over 2 weeks ago and just nothing and they told me there's nothing they can do

Date of experience: December 10, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Amanda,

Thank you for sharing your experience with the items that you returned. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Michigan
1 review
0 helpful votes
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Quality
December 10, 2022

If I'm spending $60 on boots i'd like to be able to wear them. Extremely uncomfortable, really sketchy website in general. Anytime I went to track the order or confirm delivery, the email wouldn't load or the links were dead. Wouldn't recommend.

Date of experience: December 10, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Isabelle,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our product and website. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Georgia
2 reviews
0 helpful votes
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The shoe place
December 10, 2022

My experience was excellent my package arrived the day it says it was being delivered

Date of experience: December 10, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Lashanda,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Texas
1 review
0 helpful votes
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Bad
December 10, 2022

Never got my package I'm currently still waiting on it very disappointed first and last I order from here

Date of experience: December 10, 2022
Jennifer M. — Shoedazzle Rep
over a year old

Hello Kelly,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad