Shekou

I made an order 2 YEARS AGO and still haven't received it. This website should not be allowed as they obviously know what they are doing. Do not buy from it!

I placed my order July, 2022 for my vacation and ordered express shipping to ensure it would come. Soon a month passed, then five, then a year passed. I emailed them tons of times with them replying it'll come soon theres just some delays. A year is pathetic and I wouldn't recommend this brand to anybody. My status on shop.com says they don't have an order number. This shop is terrible and a scam. I'm out over $60 now. Don't buy from them.

I ordered two fleecelined sweatpants in December of last year and still have not received either. I have emailed shekou numerous times and received no response. Very upsetting experience do NOT order from here.

This is the worst company ever! I ordered sweat pants in 2021 and received an email in April of 2022 saying my order was delayed. I still have not received my product. I have been in touch with their customer service. They offered to refund the $15 tip since it's been nearly a year and one pair of pants since they are no longer in stock however, they will not reimburse the full product and cancel the order. I WOULD NOT RECOMMEND THIS COMPANY! Buyer beware!

My Daughter attempted to purchase $99.60 worth of clothing Jan 24,2022. She began to contact Shekou and they claimed must wait. After being frustrated at no customer care, she asked me to chase it up. I wrote three times and they claimed by June 2022 that their manufacturing company had delays. Still nothing by 5th March 23. This company are just scammers! Stay clear. They will be reported to NZ Govt agency handling fair trading. I don't even want them to get 1 star but this site demands that.

This website is a scam! Stay far away. They will tell you that they've received your order and never ship it. Then when you try to get them to refund you, you'll be sent into a bot system where you only receive generic replies and never get your money back. We placed an order on 7/28/2022, and on 1/14/2023 asked for a refund since it has not been received. They immediately marked the item as shipped but refuse to provide a tracking number. I'm having to file a complaint with my credit card company and complete a mound of paperwork just to get the money refunded back to me. STAY FAR AWAY!

Just like all these other reviews, I placed an order in 2022 and never received it. It wasn't cheap and I was really excited about my products. It's 2023. Never got it. Tried to contact them multiple times, commented on their Instagram, reported them, etc and nothing happened. I'm shocked they're still up on the Internet. They should be taken down immediately. They've accumulated thousands of dollars from young vulnerable women without paying a cent of product. I let it go a while ago but seeing these reviews made me angry again. I worked hard for that money and should have received what I paid for.

My wife ordered items in 2022 and now over a year later, she has not received a thing. The first few months she would receive correspondence, but over time, they just stopped corresponding. This is bad business and the best recourse is crowd sourcing. Post about bad business practices, when their revenue goes down, maybe they change their business practice, or possibly go out of business.

This is a scam

Been over a year and I still never received my item, I've been emailing them several times and they won't send it cause it's "out of stock"... Why am I able to place an order if it's out of stock, at least refund me or give me a gift card balance. They refuse.

Do not order anything from this store, I ordered some items in January 2022, it is now August 2023 and I haven't seen them. Emailed the store multiple times and they kept using excuses, they stopped responding after I asked for a refund. They are a scam and they will steal your money.

Disgusting company. Ordered in March 2022 and still not received. Don't respond and don't offer refunds. In June A2022 they said my order has been shipped, in August they said it was back to being manufactured, how does that make any sense? Have been emailing them frequently asking for an explanation and only get automated emails back or the offer for free earrings - which didn't answer my questions.

Can't reply to emails but can be sat on tiktok working to scam more people! Also don't post their phone number so you cannot report them to trading standards (UK).

Keep your hard earned money and don't waste your time on such a poor company.

August 2022. And now it's February 2023. No merchandise. Response from customer service. I'm sorry. High demand, back ordered, no refund or choose something else. And no way to choose another item. Horrible company!

Do not order from this company, they are scam artists! I ordered 3 pair of sweatpants almost a year ago and have still not received them. I have emailed Shekou's customer service several times with no response or remedy to this situation. I have requested a refund multiple times and still have not received anything. Now they wont even return my emails and I am not able to find any other contact information.
I will be filing fraud and criminal charges against this company.

It would be 0 stars if possible. After like the 3 month period, I started to email them. They kept saying give it two weeks or so. Eventually I asked for a refund, and lucky surprise, they don't do refunds! They offered free earrings, and I said I'll take it. It is completely unacceptable for a company to do this. It's been over a full year since I ordered on Black Friday. It's December of the following year. Terrible service. I ordered 3 pairs of jeans.

Still waiting for order. The clothes will not fit anymore as been over a year. They responded for a bit when it was 6 months late but now nothing

Never shipped even though customer service told me my order was ready to be sent and never received items.
Been waiting months - way past estimated time.
(For reference: Ordered items shipping from China on the same date as ordering from Shekou and came in 1 week - no shipping/courier issues.)

Using "problems with courier" as an excuse not to send items.

Fake followers on their social media accounts.

Cannot get refund. SCAM.

Since late July of last year, I have been reaching out constantly for a dispute. No tracking information, no replies. Super disappointed and dissatisfied as I had spent a lot of money on this order.)):

I emailed them a few times and only one email got a response from them. I think they might of even blocked my email. They haven't shipped my package and it's been over a year. Their clothes look so cute but this is such a scam. I would rate them zero stars but the lowest I can give them is a 1. Do NOT ORDER FROM HERE!

I placed an order in May 2022. It is coming up on a year and I still do not have my order. They keep blaming it on "Covid-19 in China and its impact on manufacturing and distribution, as well as the Chinese New Year." When I inquire about my order it takes forever to get a response. Save your money and order elsewhere. They refuse to give a refund.

If I could give negative stars, I would. I ordered in June 2022. I still do not have my order 7 months later. They keep giving me the run around about delays with manufacturing. They took my money and refuse to refund me.

Ordered clothes for my granddaughter in April 2022, never received them despite emailing them for months & is now January 2023. Each time was given apologies & told they will be shipped but they never were. Asked for tracking number but was never given this either. Terrible customer service & took my money but never got my order. They don't deserve even a one star. Never buying from them again & would recommend everyone stay clear of this under handed deceitful company.

They blame shipping delays but when I finally get a response from customer service they can't even tell me if our order has been manufactured yet, let alone shipped. Several months ago I received one email from them saying one of my items was manufactured and being shipped. Nothing. No item, no mention of the other items, no refund. THEY ARE A MAJOR SCAM AND DO NOT CARE ABOUT ORDER FULFILLMENT AVOID AT ALL COSTS.

I purchased clothes almost a year ago and have yet to receive them. When I asked for help, NOTHING. Waste of money and energy spent trying to get anything back. They are a bad business. I only hope others stop buying from them so they can have a dose of well-deserved karma.