Horrible quality, don't buy! Clothes don't t look like the one in the pictures, very bad material and horrible customer service, waste of money!

I love everything I bought... especially the dresses! They were a great price, great quality and fast shipping. I can't wait to order more!

I would not recommend this site... item did not fit true to size and it cost me my own shipping to send it back

Never ordered from this company. Three charges on my husbands bank card. Total of around $500.00. Disputing it with our bank. Fraud Fraud Fraud

Let me start of by saying how $#*!ing unprofessional and disgusting this company is. I ordered my items a week about on dec 5 and still now haven't received a tracking number. I paid for EXPRESS SHIPPING in hopes that my items would get here by my birthday on the 19th. I emailed them today regarding my order asking when it would come. They replied saying ohh sorry, it would not be arriving by my birthday on the 19th. Some lame excuses that one of my dresses was out of stock and that was the reason for the delay. Funny thing is my friends also purchased dresses for my birthday event A WEEK EARLIER THEN ME but they haven't received any notice neither. Im so beyond frustrated. All i want now is my refund. I have email confirmation and paypal confirmation that they received my payment so THEY BETTER SEND MY ITEMS BY THE 23RD OR MY REFUND ASAP.
The only reason Im giving them one star is because i cant give them a zero for their poor services. I will be blogging about this so no other women gets ripped off by this company.

They issue shipping labels and never send the item. You'll have to FIGHT to get a refund. DONT DO IT

I place a order may 08/2022 and supposed be shipped on may 10/2022 and deliver on may 19 as a express mail delivery i spent 233.34 in my order. They take the money out from my bank on may 09/2022, then i receive a email that they need a 6 digit of my authorization code from my bank, so because i do not understand what they mean, i start to talk to some one in the live chat they have for costumer services. They asking me for a screenshot of my transaction... i send it. Well next day i go to chat again, they said it was decline, they need my copy of my ID and i need to call my bank so my bank can give me the 6 numbers code. Whattttt? But wait a minute, you have the money already why you need more inf.? They said for security purpose, i mean of whattt? I cancel my order. By the way this is my second experience with this website SHEIN... the first one order never came and they refund the money, and now this is my second order and that's what happened. DONT TRUST SHEIN BAD EXPERIENCE AND POOR CUSTOMER SERVICE.

I have had a terrible experience and it's still not over. When I first contacted customer service about exchanging an item, they responded immediately to all of my questions. They said I had to pay to send the items back for an exchange or return. It's 2015, almost all online shopping has free returns or exchanges, or at least a pre-paid return label that charges a decent flat fee. I didn't want to pay their $8.99 fee to return the item and then maybe have to pay it again if the exchanged item still didn't work out, so I said I was just going to make a return. And guess what? They stopped responding to emails. I would have to email multiple times and when they did respond they wouldn't even answer my questions. I specifically asked them to send me a return label - no response. I asked a second time, they said I had to go weigh my package. (Who has ever had to go weigh their package for a return?) I emailed back with the weight and said I needed my return label sent immediately. (You only have 30 days from delivery to return an item and my time was almost up.) NO RESPONSE. I emailed again saying I don't understand how they can ignore me know that I am returning product. DEAD SILENCE. I am sure they were waiting out their time so that they wouldn't have to accept my return and refund my money. I mailed the package myself and emailed the company one last time with my tracking number explaining that I would not buy from them again for their blatant scamming. Still zero response. Originally I received responses same day but now it's been days of them ignoring me. Who knows if they will try to scam me out of my refund too. PLEASE don't buy from this company, *maybe* you'll luck out and get a decent product but based on my experience (and so many others) you will just be throwing your money away.