I couldn't believe the prices of their clothes, or the fact that some items are marked to ship within 24 hours. I went ahead and placed an order for a basic dress, to see the quality of material and shipping times. I was satisfied with my first order, it was decent quality and it was shipped within 24 hours and arrived within 4 days at my home.

Feeling confident in the site, I went ahead and ordered a formal dress for a wedding, this item was also marked as shipping in 24hours. Well it has been a few days, and several "tickets" have been opening and the dress has yet to be shipped, and of course I have not heard from anyone. I am beyond upset, as I need this item by a certain date, and it doesn't look like its going to happen. If an item is not going to ship in 24hours they should be honest, as I could have looked for my dress elsewhere. Now, due to their policies I will be stuck with this stupid dress, that I will probably never wear and have to purchase another. Spending double the money.

So dissapointed.

I ordered a blazer from SheIn, that actually arrived in a reasonable time period, and looked decent. I wear a US 12 or 14, and the size chart PROVIDED BY SHEIN on the garment's eBay page gave measurents in inches that suggested the garments in their corresponding size should have fit me.

Ha!

If you dare push your luck, expect the Chinese XL to be about a small in US sizing. Seriously, I GAVE the garment to a small friend, and she likened it to a size 8 ladies - and a small 8 at that.

If you are a slender teen or very small boned, thin person, this stuff might work for you.

Just know that SheIn will not pay return shipping, even though they posted terribly incorrect size info to go by, so they should have accepted responsibility. I emailed them a couple of times and they just didn't bother to respond to my second email which made the case that it was their error, and they should pay return shipping. In fact, their website showed the case as being closed!

Would not waste more money on these clothes, and yes - reading the less than stellar grammar in many of the reviews, I suspect that many are indeed "fixed".

Update: After this review was posted, I had several emails from Sheinside, mainly wanting me to change my review. Right. I'll do that right after I pay to ship back the DOLL CLOTHES they sent me, and take a loss on something I couldn't use.

These people are not just dishonest, I think they may be hitting the bottle at work. The very nerve... deliver pitiful products and then ask for a dishonestly 'positive' review!

I order 5 items got them pretty fast and had to pay 19$ duty to the delivery guy which was not mention anywhere when I place my order, when I open my parcel the stinking smell that came out was horrible, one dress had a stain on it and everything was made poorly, very cheap quality, I decide to do a return what a nightmare, I pay 20.50$ for the return which I'm sure I'm not getting back, it's been 31 days still no refund! I email them over and over and over again and again and there are giving me the run around giving a ticket and other ticket saying the credit is in my account I try taking it out of course it didn't work, email them again waited for them to answer to tell me it's take 30 days to get my refund, I don't understand why they make everything so difficult and unpleasant, they sure took no time charging my credit card 24 hours when I did my purchase and now there taking all the time in the world to refund me like I'm gonna forget or just let it go, anyways I'm never buying from them again they have no respect for there clients

I made and order on Novemeber 9th, and I still haven`t received anything, and know when I try to track my order they tell me that they cant finf it on the website tha sheinside provides... I really, really waited so much to order something becuase I was not confident about shopping online, and now I am really dissappointed because I haven`t received anything yet, and to be honest I am afraid I do'nt receive anything, the order has been paid already, I hope i receive my package soon.
Thank you

Very low quality. Super bad return policy. Do not want to buy any more. All pictures look good but details and materials are so bad. Waste my time.

When I got order my daughter dress was damaged. Reallly disappointed. Not ordering from shein again. And they don't even have a customer service phone number.

Review points now Shein make it expired! And also not all their products totally cheap,Temu is much cheaper than them if they have the product usually. Also,Temu has good return refund policy

I started to order from Shein in 2020. My first two orders were ok quality, and half of the items were not accurate in size. One can order ten items of the same size, and all will not fit the same. Also, a lot of items did not look like in the pictures at all and were of poor quality. I still did not send the products back, they ended up in my donation box. But my last orders were so dissatisfying that I returned part of them. This is how I accumulated a certain amount of credit in my Shein wallet.

Now, I thought I needed to place an order and use that money to have the credit gone before it expires. That said, I placed an order to match precisely that amount of credit.

The same day, I received a message from Shein, stating that I needed to verify that it was really me, which prompted me to go online and "resolve" the problem. I did that, and to my surprise, the only way to verify my account would be to upload my "government issued ID" to Shein, consent textbox ready, stating that this information will be stored and used by them!

I have never had a store demanding my government-issued ID to verify a 60$ purchase already paid for. This screams scam! No way I will upload my ID to any store, let alone Shein.

I usually rave about how much I love Shein but ATM I'm pissed off with them. Being such a big company people order from how do you not have customer service. It's bull$#*!. I've made 8 different orders with them this month. Received first 2 no problem. Then yesterday I had 1 out for delivery. Then I get an email that it failed to contact USPS. So I did. They said for some reason my package was sent back to facility. They don't know why and can't help me only Shein can. So I did their live chat bull$#*! and took hours and 4 different people to figure it out cause they can take forever to respond but if you do that they end the chat. They wanted to reship my package but everything was oos so they did a refund. Now any company would of reassured me this wouldn't happen again and they'd check account and make sure there wasn't an issue. I told them multiple times I was worried about the other orders doing this as it's bday stuff for someone. And wouldn't you know after going thru all that $#*! for hours another one of my orders was out for delivery and same $#*! happened. Only now I can't live chat with no one for some reason. I'm beyond pissed and this is rediculous af

I ordered two pairs of shoes only 1 came I'm never shopping with u scammers again I will also tell others not

I got 40% off my first order of 2 knitted dresses, which was nice. But too good to be truth. Sure enough, DHL brought my package and I had to pay $25 for shipping upon delivery. Mind you, I already paid $2 for shipping as part of the payment. I hate those games of hidden fees. If you need to charge me for shipping, then have the balls and let me know from the start! Don't play those games with me!
Now about dresses... Size... I'm size 2 US, ordered XL. One dress is very tight. Another is a bit roomier, but sleeves are 3/4. Daaaaahhhhh... A lot of holes in the knitting. I'm a handy girl, I can fix those. But if you are not - those dresses will go to garbage.
Oh, and btw. They are shipping from Singapore.

UPD. This is an update for response from SheIn...
There is no import fees for the packages below $60 in Canada (FYI) and invoice from DHL states 'SHIPPING'.
Your 'one size' has 102 cm (40") bust, which gives us L size US or 12 US. Google it. As I said, I'm size 2. Any more questions?
I do have one thou... Are the holes in the knitting are part of design? Why you didn't mention this on web site? As well that the loose strings will pop up everywhere?