This is not a trustworthy company. They take your money and never deliver your items. They say they deliver but my cameras say differently. SCAM COMPANY

These people are crooks! Don't waste your hard earned money on these terrible quality, too small, poorly packaged clothes. The customer service is terrible. I asked for a refund, and was asked to send pictures of the quality isssues. I did. The response went something like, "It looks fine to me. Want 5 dollars and you keep the clothes?" WHAT?! NO I DON'T WANT YOUR STINKY CLOTHES. I WANT MY MONEY BACK! I am now going to every review site I can find so that the word gets out to never buy from these clowns.

Update: 1/31/15. So now the company has sent me a partial refund of my purchase. They also, very annoyingly, have been badgering me with emails, asking me to change my star review, and to write more positive things about them. WELL, they DID give me a partial 1/3 of purchase price, refund, after I started writing negative reviews of them online. But the emails I'm getting are super creepy, unwanted, stalkerish, and unnecessary. I won't change my star rating. It's my right as an American citizen to write my opinion on this and other websites to warn my fellow consumers of your foul company policies. Please stop contacting me.

SPEEDX SAID THEY DELIVERED, and they DID NOT. AFTER having hard time contacting SHEIN and SPEEDX, THEY finally said they refunded my account. LOOK into my account no refund from SHEIN. THEY ARE TOTAL THE WORSE AND I have done a police report and will take this to the news.LIARS. I HAVE BEEN a GREAT CUSTOMER And this is how they treat me. So disappointed. I recommend no one buys from them. THey are in a scam with SPEED.The police is on it.

Hello Please
Shein is bad sergiy shirts not coming when said they would come! Don't like! I kill! Please don't go here they steal money I will kill shein

I Orderer a dress, and I received it in two weeks.
Perfect relation between quality and Price.
Besides that the size are perfect and the ítems are like in the photo.
So so happy with my dress

I ordered different things but I got I shoe leg and I tried all means to reach them,no one is minding yet I paid,never ship with you again u deserve no star

Never buy off here i placed a small order of $43 and it NEVER CAME i ordered on the 19th of november and it is now the 30th of december, ive never experianced a worse website. And shien dont you dare give me your litle fake appoligy note with the little $#*!ing heart. Im done

I have ordered from Shein multiple times in the past and the package always gets to me in a timely fashion (1-2 weeks max). On April 2,2021, I ordered a HUGE order (over $150 worth) from Shein, the label was created on April 5th and "shipped" April 10th. THAT WAS THE LAST THING IVE HEARD FROM THEM! I have contacted them many times and they do NOT give me a answer for where my package is or a refund. At this point I don't even want the clothes, GIVE ME MY MONEY BACK! SCAMMERS! I have even contacted USPS and they NEVER received the package, so obviously SHEIN is the problem. If I could give them 0 stars and a lawsuit I would. Beyond horrible and you are ignorant to think it wouldn't happen to you. I hate this company. GIVE ME MY MONEY BACK!

They have the worst Customer Service ever. I shop with Shein Constantly until now never again. I ordered my grandchildren over 200 worth of clothes. I received a notification from DHL they were delivered. THEY WERE NOT at least not to me. I spoke to DHL not only did they admit my package was misdelivered they told gave me a reference number to They have the worst Customer Service ever. I shop with Shein Constantly until now never again. I ordered my grandchildren over 200 worth of clothes. I received a notification from DHL they were delivered. THEY WERE NOT at least not to me. I spoke to DHL not only did they admit my package was misdelivered they gave me a reference number to give to Shein for a refund. After back and forth with Their chats and tickets they refuse to refund my money. DHL says they have contract with Shein and I should be refunded. I am so disappointed and upset beyond belief. I'll continue to tell my story. My grandson is an influencer with lots n lots of followers they will all hear it to Shein for a refund. After back and forth with Their chats and tickets they refuse to refund my money. DHL says they have contract with Shein and I should be refunded. I am so disappointed and upset beyond belief. I'll continue to tell my story. My grandson is an influencer with lots n lots of followers they will all hear it

I placed an order on the 3rd of July it said its been shipped but its still sitting and its now the 7th of July and I needed my items buy the 15th so now I have to buy new stuff because my stuff won't be here in time for my trip so this will be my first an last purchase from this place