The SheInside.com website is conveniently available in Spanish, French, Russian and German. It also shows prices in a variety of international currencies so you don't have to search around online for a conversion calculator.
There are great free shipping offers, one with a minimum purchase of only $30 USD. Features gorgeous and unusual clothing designs only available from SheInside.com; these are designer looks at discount prices. You can also add items to your wish list as Christmas or birthday hints, or, to simply save for yourself. The site features clothing from business wear to casual wear to fun and flirty dresses perfect for a night out with the girls. They're now offering 10% off a first order as a great incentive to shop around from the comfort of your home and treat yourself. SheInside.com also sells fashionable jewelry in a variety of trendy styles, many items are under $10 and some are as low as under $5. You can get the basic essentials, too, such as tights, purses, leggings and unusual hair accessories. The sale section offers even better deals on some fun and unique looks.
You can track your order number and a return policy – 30 days – that is comparable to most retail stores. They also offer an online chat service if you have any immediate pressing questions regarding the return policy.
SheInside.com offers beautiful, distinctive and chic clothing, jewelry and accessories, reasonable shipping and return policies and an easy-to-navigate website.

Horrible service. I've sent this email in every way possible and have not received a response. You literally can't reach anyone if there's a problem. I'm with the other girl on the fact I wish I could give 0 stars.
Dear Shein,
I am very disappointed with your service thus far. A friend recommended to take a look at your site and I spent hours of my time looking at clothing and accessories, as you know how many products you carry. I read multiple comments on sizing to make sure I was getting exactly what I wanted. I was informed I would receive my products I ordered (12 of them) between april 27-may 2. I looked out my door every morning anxious and excited as I have never ordered anything online before. I then get an email on may 1st that my order was shipped back to you. Why? Regardless, now I'm denied 2 products I originally ordered because you are out of stock? They were sent back then given to another customer? Now you are stating I exchanged them when it was no fault of mine! Then I'm given 50 points worth 50 cents as compensation? Also I have to wait another 3 weeks for my products? Unacceptable. 50 cents is insulting. Try again. I'll be awaiting your response on a much better resolution.

I made an order which was shipped out in two parcels I never got the second one they said that it was signed for but I never got it, trying to get to customer service is a nightmare I couldn't get a refund or get the item reshipped customer service is a joke because they send you through so many obstacles that they hope that the customer just gives up. It has been a month and I haven't got a refund or the rest of my order I highly recommend you reading the reviews before you order from this site.

Ordered products on the 15th of November, from Shein, $133.80 AUD, it is now 5he 8th of December...looked up tracking information, it says it was delivered & signed for...which I have never recieved these goods, I am at home all day, if I am not then my husband is...neither one of us recieved or indeed signed for these goods...after sending an enquiry through, which was very hard to do...I asked who was the courier service they used, so I could follow up with them.they never answered my question.sent back a generic automated reply same thing.if I signed for it then I can follow this up by taking my driver's licence etc to prove my identity to the company who delivered...I have put a complaint in with PayPal, to follow up...not a good experience either...so buyers be aware, they do not give any customer service and it is the reason their rating is 2.5 stars...I will never use them again...and I will make more people aware of thison FB, twitter and any other media outlet I can...

"I read the reviews after placing my orderfor 2 dresses. I contacted customer service to ask about changing the size of one dress and they ended up canceling the dress order completly. I have recieved the free gift (cheap earings) but nothing else. It's been 26 days - much longer than the 7-10 they promise on the web site. My advice - shop elsewhere."

I am completely freak out right now.
I ordered my items more than 3 weeks ago and there's still no sign of them.
I spend more than 90£ there, and I regret so badly that I just didn't simply went to city and bought some clothe from shops.
So afraid to see the quality of it.
Worst online buying experience ever, never gonna buy anything from them again, and ALWAYS DO YOUR RESEARCH FIRST, NOT AFTER ORDER.
To sum up - regrets, regrets everywhere..

Awful customer service. They don't have one period. There is no way you can contact them at all. Their automatic response does not have all options to begin with.

I have been waiting 2 months for my parcel.
I have been given the option to get a refund or further wait for parcel to get shipped. I've decided to get the refund. Now the reply I get is that I cannot get refund anymore.
How can you offer it to me and then a few days later it is not an option anymore!
It is so frustrating, I keep on chatiing to an "agent" on Instagram with no name, no reference, and no contact details. It's like Im talking to someone new everytime. The next person doesn't know what the previous one said!
The WORTS SERVICE EVER!

I consider myself a patient person. However, this site has pressed me beyond my limits. I placed an order for one item on 11/30. It took them 12 whole business days to process that order, and when I received the e-mail regarding my updated shipment/tracking information, the link didn't work and no tracking data was shown.

I've since worked with three different online help operators, and the last two I've worked with only succeeded in frustrating me even more. Firstly, they offer little to no reassurance that they are working to resolve my concern. Secondly, they communicate with so few words and they all just seem to be reading from a script. Even when I repeatedly mentioned my growing frustration that I could not find any estimated delivery date, all they kept saying was "5-7 days, please be patient." To add insult to injury, they all skirted around the answer when I asked 5-7 days from when. It is coming up on a month now and I think I deserve to be irked that my one measly shirt which was meant to be a present has yet to make an appearance at my doorstep.

I have ordered from Shein twice. Both times the ordering process was easy and shipping took a little over a week to the US. Much quicker than I expected. My first order was of dressier clothes. I read the reviews of each item before ordering. All items had more good reviews than bad. When I received the order I was very disappointed. The clothing was made from extremely cheap material and many items weren't even stitched on the hem, just cut. Similar to what you'd see on a cheap Halloween costume. Not one thing from that order was something I would wear because of the poor quality. I placed a second order which was t shirts only. I figured that was a safer bet for better quality. I will say, the quality was better for t shirts. Wearable, but definitely a lesser quality t shirt. Because of the lesser quality, I find myself reaching for other t shirts in my closet over these when looking for something to wear. Bottom line, yes, the prices are cheap, but I think you'd get better value in the clearance section at a department store for the same price. I would never recommend buying from Shein.