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The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Ordered Boot Struts for my car. I was recommended this company by the car club I am a member of. Dispatch for the parts I ordered was very fast and when they arrived was well packaged, I cannot fault the service I received. Excellent stuff I would recommend them to others.
Straightforward website leading to accurate pinpointing of correct gas strut for my motorhome. I am sure others would find the same.
From start to finish, they provide excellent service and fast despatch and delivery, can certainly recommend this company
I had a plastic cowling on a compressor that was damaged during transit. I bought the item a year ago but had not unboxed it yet.
SGS replaced it immediately no questions asked. This is why i keep buying their products, great quality, and excellent service!
The only internet site that gave us enough information to order with confidence, and then the goods arrived the next day and we're delivered free. Thank you.
I have just bought a 1/2 inch Milwaukee impact gun arrived quickly as in next day as advertised. Everything was as expected and worked perfectly I will be using them again as price and speed of delivery was great thanks
Items arrived next day as promised i had a problem with fitting so contacted customer service for advice they were very helpful and supportive will use again if needed
Very happy with the way this company sorted out a part that had broken on my chainsaw they supplied me with.
The delivery of the goods from them (compressor, strimmer and chainsaw) has been first class too. All goods work as they should and price is excellent.
Easy to use site with prompt delivery, item was as stated and in perfect condition no damage during transit.
Had a querey about accessorieswhich was answered quickly would recommend.
Excellent service, delivery was done on the day they promised. The unit has a good quality look and really easy to start. For the cost this is a good valve get you out of trouble Generator. With two years warranty! You can not go too wrong
My strut arrived on time & the customer service I received was fantastic. It was easy to fit and I will definitely be using this company again
Had a few items some large like 6 ft tool box' always on time. Very reliable. Goods as advertised and reasonable prices. I would say one of the best places to use.
Great prices got recommended to sgs by a friend, good items and fast delivery, didn't realise the wide range of stock they hold, if your looking for something and can't find it try sgs
17 drawer tool chest - Good value and excellent service. Well recommended.
Note that pallet delivery resulted in 48hr del not 24hr.
Although UK Mails delivery service was questionable 3 days late delivering.
SGS where very pleasant to deal with & I find the product work well. I would recommend a purchase from this company
I ordered a petrol strummer on Tuesday and it arrived on Wednesday. Fabulous price and great service. Can not fault.
From start to finish, easy, efficient and a pleasure to do business with. I have used SGS before and will do so again!
Low profile trolley jack.
Good price, very prompt delivery time, well packaged, good product, just what I needed.
Answer: Because they supply good quality products at competitive prices. They are also knowledgeable about the products and service they offer.
Answer: ? Just had a fantastic consumer experience from sgs?
Answer: Cannot be the same company my experience was positive from start to finish
Answer: It says 'Made in China' on the metal plaque on the air receiver tank, so I assume it all comes from there - but it is still a good unit.