hOW ARE THEY STILL TRADING?

asked by lee M. on 5/23/17

15 Answers
Thumbnail of user jimw370

Because they supply good quality products at competitive prices. They are also knowledgeable about the products and service they offer.

Helpful  (5)
Thumbnail of user christianb129

I have purchased from sgs a few times never had a problem with them items turn up. Next day well packaged fantastic products and the cheapest on the net well done thank u 5 stars

Helpful  (4)
Thumbnail of user anthonyk139

Because they are professional and know their products
Well

Helpful  (3)
Thumbnail of user chrisb1129

Because they are extremely good at what they do and supply quality products

Helpful  (1)
Thumbnail of user bernardp41

Boght two things from SGS, boot struts and a chainsaw. Delightede with both for delivery time, quality value and customer support seems my view more in line with majority

Helpful  (1)
Thumbnail of user brianh1943

Bought a motorcycle lift table. Poor customer service from the point of ordering. I contacted them to confirm extra carriage to my area, paid the carriage, then later that day someone else in their admin team cancelled the order, with an email quoting "we don't deliver to your area"! Talk about a lack of internal comms...!
Lift finally arrived over a week later (NOT the service I paid for!) despite asking twice for courier contact details or tracking info and getting no response from SGS (a trend is forming here...)
Item quality is average - it's well enough built and sturdy, but little gripes like an adjustment bolt that keeps loosening off because someone decided the addition of a locknut was too expensive, ad says it has a removeable oil drain panel - it doesn't!, and the wheel clamp (moveable vice, from their chinese-translated documentation) has been manufactured incorrectly and does not clamp the front wheel evenly or safely.
It is the issue with a lack of response over the wheel clamp problem that has prompted me to leave reviews, I have now told them I will be reclaiming costs via my credit card company as the goods - as supplied - are unfit for purpose.

Helpful  (0)
Thumbnail of user scottp748

Because they pay sites to advertise? Only reason they can still be selling

Helpful  (0)
Thumbnail of user colinb155

These people are a joke. Their sales and customer care service are non-existant.

Helpful  (0)
Thumbnail of user sia2

Superb prices, products and service. That could be it.

Helpful  (0)
Thumbnail of user nevillep3

Excellent quality products at reasonable prices, and a very good website, along with very quick delivery. SGS is now one of my go to places for tools!

Helpful  (0)
Thumbnail of user mrd99

Because they produce fantastic quality items at a competitive price

Helpful  (0)
Thumbnail of user gordonb100

Like most online companies, they make so many thousands of sales a month or year, there will always be a handful of people that have negative things to say when they don't get there own away.

Helpful  (0)
Thumbnail of user as6725

Just try buying somthing from SGS then you will undestand

Helpful  (0)
Thumbnail of user derekc45

There is a clear conflict of opinions in regard to sitejabber.com and Trustpilot, the reviews on here most definitely reflect my experience.

Helpful  (0)
Thumbnail of user jasonm253

Because a business does not get shut down by 8 negative reviews? Sorry but all 8 one start and not one positive. No buying that! This site used to be decent but reading pages like this makes me really angry. Sitejabber is supposed to be unfiltered reviews, this is clearly a scam.

Helpful  (0)

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