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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Next day delivery service absolutely awesome. Website and payment process so easy to use. Prices on the milwaukee products also very good.
Brilliant good item and delivered on time spot ON. I would order from SGS Again.The compressor is spot on. And it was just wot i was looking for thanks very much for your help.
Item was the cheapest I found. Delivery was great. This company is now on my favourite list. Will definitely recommend.
Very good value for money, fast and free trackable delivery. I have bought from this company before and buy from them again.
Very helpful, a real pleasure to speak to the customer service lady. Promt delivery, and very well packaged. Well done.
Bought a 2.5T low profile trolley jack, arrived next day as promised & a great bit of kit. Would definitely use SGS engineering again, highly recommended.
Easy to order and great delivery service. I haven't used the product yet as I've ordered some liners to put in first. The tool box is built well and sturdy.
Outstanding customer service and the next day delivery was fantastic, what a team thank you very much.
I bought the 41 inch stainless steel tool chest as I compared it with a number of others but thought this was the best value and a quality product.
The web site is a bit misleading as it tells you that if you buy it then it will be delivered on a certain day like next day, I bought mine on the Friday and it said delivery on Monday when really it was on the Wednesday which was not so good as I was in bed off a nightshift when it arrived, if its a large item then delivery takes 2 or 3 days so don't believe the web page that says next days delivery.
It arrived on a pallet in 2 boxes and it was all well packed with no damage which was great, everything was present and correct so just needed putting together, wheels are good size and quality too, after putting it all together I noticed that the base unit is black and the top unit is not the same colour which i thought a bit odd as the top unit is a dark grey which i hadn't noticed until units where put together, this is not a big deal but you think both units would be the same colour and if not i thought it should be mentioned on the web page as part of the description.
The units are lockable with 2 keys for each unit and the drawers are great with a positive closing action in that you close the drawers and the last little bit needs a little push as it fits with a snug feeling and not loose fitting, all in all I think the 41 inch stainless steel tool chest is really good quality with double skinned steel which should last a very long time.
Its early days yet but i'm very pleased with the tool chest and would recommend it to anyone needing this type of tool chest, I bought this for my son as he is in his second year apprenticeship with a local car dealers and he is delighted with his new tool chest.
Regards Robert Tennant, Glasgow...
Ordered at 15:50 delivered next morning by 10:00. Very satisfied with the Milwaukee grease gun. Cheapest UK supplier on eBay.
No idea how I found this company but after lots of searching the internet I did. They solved my problem by being knowledgeable and helfpul. All the staff were really efficient and they told me exactly what I needed for the job I had to do. Goods were delivered as planned.
They knew what they were talking about and that is just so unusual these days with many companies. I will be keeping their details and will recommend them if ever I see the need.
Competitive pricing. Free next day delivery on my order. Regular tracking and delivery updates. My only criticism is the amount of packaging used, which could be reduced with some though. Overall very pleased and would use again and recommend to others. Spot on.
I ordered a Ryobi Drill from SGS. They had the best price I could find anywhere, the item was as described and it was delivered the next day. This is how buying online should be, simple.
I ordered 4 gas struts for my alfa romeo spider 939 convertible roof. They fit perfectly, and do their job very good. I recommend SGS Engineering for everyone! Thank you, they solved a long lasting roof problem! On the picture you can see my cat.
Ordered boot struts for Lexus IS250, they were delivered before knew it to Belfast. No extra postage charges which is a pet hate of mine. Fitted in 15 mins with a screwdriver a pair of pliers and a you tube video! Saved me a fortune over Lexus prices. Works perfectly. Can't recommend SGS enough.
Dave
Belfast
I have purchased a petrol strimmer and a 50l air compressor both were delivered most promptly a small bit of putting together and thats it i was impressed with the quality of the tools, comunication is very good as i expect after sales would be too.
Thankyou SGS i look forward to making my next purchase.
THIS IS THE FOURTH BOX IVE PURCHASED OUTSTANDING QUALITY FANTASTIC PRICE AND SERVICE SECOND TO NONE LOOKING FORWARD TO PURCHASING MORE OF YOU
Just fitted a set of SGS gas struts to a Smart car, excellent service, nice clear web site, quick delivery and easy fitted. Can fully recommend.
Very good quality for the price point, unlike other traders SGS supplied neoprene drawer liners saving me a bunch. Assembly was very easy and took all of ten minutes. Only negative was the shipper must of mishandled the carton as there a couple of dings in the lid. This is my fourth purchase from SGS always prompt and never an issue with product quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members