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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Great company to deal with. No sooner have you placed your order, it arrives on your doorstep. Very quick dispatch and delivery. Will recommend this company and would use them again.
I have just purchased a 'Mechanics 8 Drawer Tool Box Chest & Roller Cabinet' from SGS-Engineering for use in my aircraft hanger. What a lovely piece of kit this is. Its just perfect and exactly what I needed to store not only my tools but an array of other items too.
The service has been great, with a next day delivery option, and it is definitely great value for money compared to many other similar companies.
I will certainly use SGS-Engineering again without doubt and I recommend the company to everyone.
I have bought tools and a gas strut from SGS, both were excellent. The service is first class and I shall not hesitate in ordering from this company in the future.
Great company, Ordered my Inverter at 13.25 on the Wednesday and it was with me by 17.00 the very next day.
Great communication throughout.
Would highly recommend.
First time customer... excellent service, gas spring arrived in under 48 hours, exactly as specified.
Just bought a 72 inch 15 drawer stainless steel workbench chest cabinet for my garage.
Ordered Tuesday evening and it arrived Friday Fantastic. So nice it's a toss up between garage and kitchen. Excellent quality and superbly built. Would recommend to anyone. Delivery company Cranleigh Freight also excellent.
Have used SGS for various bits of garage equipment including axle stands, low entry hydraulic jack and wheel dollies. They have never let me down either on the product or service. Highly recommended.
When |I need anything I just contact SGS and it's there. The price is right and the delivery is quick. I bought a Daewoo Musso 4x4 and the gas struts on the tailgate failed. We couldn't lift the tailgate as it was so heavy. Couldn't get parts anywhere and then found SGS. They sorted me out with some struts and it did the job. We bought a dog trailer made in Germany, and the gas struts for the top lid failed. Germany wanted a fortune plus postage, SGS sent me a pair in three days at a fraction of the German price. Now I've bought a Nissan Xtrail and the gas struts failed. Fitted new ones from SGS in 5 minutes.
Great service and pleasent and helpful customer service. Havent used my compressor yet but im sure it will be fine. Good company to deal with would use again
Really pleased with the generator that I ordered. It arrived safely next day as promised.
The instruction booklet was first class, easy to follow and with clear photos. I would recommend SGS products to anyone
I ordered a pair of SGS uprated boot struts for my Nissan 350Z that has a nismo spoiler, and they arrived swifty and are fantastic quality and work perfectly. Really pleased I used SGS - great product, good price and top service & communications. Would not hesitate to use them again. Many thanks!
Very Efficient service, excellent product, very sturdy and well manufactured piece of kit. Great value.
Excellent fast easy transaction Quality Items.
Have and will use again for any of my engineering kit.
Great Company.
Bought some Milwaukee tool from SGS Engineering the service was excellent I received the tools tha following day the I will definitely use them again great service
The exhaust pipe on my generators silencer broke.One phone call and the next day a new silencer arrived by post. A great service.
Excellent service, I spoke to SGS at 11:00 who answered all my questions & took my order over the phone with no issues & the Trolley Jack arrived just after 10:00 the following morning, less than 24 hours - can't get much better than that.
The trolley jack appears very well made & very solid.
Delivered as promised on time. Superb quality for the competitive price. Will buy from these guys again.
SGS Engineering is a Company I have used before and on both orders I cannot fault them for their first class service, delivery very prompt and well packaged, would definitely use again and highly recommend them.
Excellent Quality at a great price with super fast delivery. Highly recommended., I've used them in the past and will definitely use again.
I have purchased quite a few items from them in the past. This item, due to demand was out of stock which they emailed me first thing Monday morning as I had ordered over the weekend. They offered me a full refund or option to wait till the item was back in stock. I chose to wait as it is only going to be a couple of weeks. Excellent customer service and good fast delivery on the other items i have ordered, they all arrived next day.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members