On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Excellent customer service a credit to all and a pleasure to deal with friendly extremely efficient team well done guys keep up the good work will definitely buy from you again in the future from a very happy customer 5
Well pleased with item and company. Ordered one day arrived the next. Hadn't a clue how to fit but watching video solved that
Fitted within 10 minutes from delivery. Great site to order from
No problems, very helpful, delivered on time. Excellent. Will deal with SGS again if I require their products or something equivalent. F. N. E.
Great product and communication and fast delivery couldn't ask for more it came well wrapped and knowlegable staff they know their stuff
Excellent service and quick delivery. Easy website and the items were delivered next day. Surprisingly fast delivery and Items arrived in good condition. Will shop again.
Purchased replacement gas struts for Volvo XC70 dog guard. Arrived on schedule next day, correct item
Perfect fit and better made than the Volvo or is it Ford part. Great value. Recommended.
Ordered on Monday, was delivered on Tuesday, excellent service, will definitely order from these again. Prices are very competitive as well
Thanks
Absolutely brilliant service. Easy to use website and super fast delivery. Will certainly use them again!
Bought a tool chest and it's spot on! Good quality tool chest and a great service, fast delivery and I will definitely be buying more from them.
Good customer service. Excellent communication. Great product very well made. Will definitely be using Sgs again.
Ordered the trolley jack and axle stands on a Saturday and arrived they before noon on Tuesday. Excellent when you consider Monday is their first working day of the week.
As many have amply remarked, this is a BEAST of a trolley jack and appears well constructed and finished.
To date it has only been used for one job on my wife's Nissan Navara but it did all that was asked of it with great aplomb.
Initial impressions are that it, and the axle stands which are equally well made, should provide years of reliable service... but time will tell.
Fast delivery at a great price easy to deal with and fantastic value for money
Would highly recommend
These two pieces of kit will certainly last and with 5amps of power in the batteries they will prove to be invaluable, Great product, great price and very quick delivery, highly recommended.
Unit was a good price, delivered quickly, easy to assemble. Put together in 10 minutes. Good value for money. Courier used gave an hour time slot on day of delivery and was prompt and polite. Unit itself is good with plenty of room for my tools. Casters help it move really smoothly and added hooks on side are good for hanging regularly used spanner's on. Unit arrived and undamaged. Very happy with purchase and would definitely use SGS again.
Outstanding Service, purchased a tool chest and cabinet on Friday and received it on Monday, and at a great price. Will definitely use again and would/will recommend.
I find SGS Garage equipment to be very strong and well built also good value for money and good delivery I highly Recommend them.
Just received our Hyundai lawnmower today my husband has called it the beast. Excellent quality product and excellent customer service given our 2nd product from sgs last year bought a strimmer/brushcutter both better quality than our previous tools would definitely recommend them also a UK business
SGS is a very professional company, easy to deal with and very quick delivery. I have no hesitation in recommending them to any manufacturer.
Top quality dollies - very impressed, solid and well constructed. Move my Series 3 Landrover 109" (50:50rust) around smoothish cement garage floor floor on my own! Delivered in less than 24 hours from ordering and left in safe place by delivery driver as requested.
I bought a Milwaukee drill from SGS. The best price on the web and lightning fast delivery. What more can you ask?
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members