Always get exactly what I order usually faster than expected.
Product Title and Description are different from picture - I specifically needed t20 Self Tapping Screws without the security post in the middle, however they arrived with the post. Within the product picture, the post was not present.The title does describe them as having posts. I shouldve asked if they came with posts or not.
We've been doing business with Mutual Screw for several years. The turn around time is always within reason and the product quality is always good. But when we get charged for a 10# order that actually weighs 1,5 lbs. the scales are not tippped in the customer's favor. A $28.51 shipping charge for a 1.5# package, is not within reason.
Product was as advertised and very good quality.the hole saw is very sharp
Ordered a kind of hard to find drill bit, got a good price and fast shipping
They had the exact item I was looking for. It was easy to order and arrived right on time.
Product was as described and arrived in perfect condition. In a nice case
We got the parts we ordered when we needed them. They were as represented on the web site. We are please with the transaction and the product.
Good service and quick shipping. Very helpful.
Responded to my emails quickly.
Responded to my request promptly and had what I needed. Thank you.
Great customer service, fast shipping. Not only a good price, but most other vendors had no stock.
Also, purchased add'l hole saw sizes that were not included in the kit, that my customer required.
Overall, a good deal and my customer will be happy.
I needed two large diameter (5" and 5 1/2") diamond hole saws and Mutual Screw had them in a brand I respect. The saws arrived in good shape and are exactly what I had hoped for. It would be helpful if Mutual Screw could provide shipping and tracking information.
It was exactly what I wanted for the winter months. The gloves seem to be very warm,and they feel good.
Left to right tape is perfect. I ordered the wrong r to l reading tape and ordered a new one. Thanks MutualScrew & Supply for your quick delivery.
Although my order was simple, it was fulfilled in a quick and accurate manner. The parts I ordered were delivered half the country away in several days. I plan to order other item(s) in the future.
Customer service is excellent and next day delivery was awesome!
High quality items, correctly described. A competitor was able to deliver in 3 business days, the same item, but at a slightly higher cost. Overall satisfaction = 95%. Keep up the good work. Will be ordering again AND recommending you to others.
So glad you ship to Canada too and thanks for great pricing. However, might I suggest that you make your spacers and stand-offs available in much smaller quantity lots? 1000 is a lot unless you're a manufacturer or something. Cheers.
Easy placement of re-order, and if I need to call customer service, they are wonderful to work with, always helpful. Thank you!
Overview
MutualScrew & Supply has a rating of 4.8 stars from 1,462 reviews, indicating that most customers are generally satisfied with their purchases. MutualScrew & Supply ranks 148th among Hardware Store sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members