• Hardware World

Hardware World

Overview

Hardware World has a rating of 4.49 stars from 67,944 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware World most frequently mention customer service, shopping experience, and timely manner. Hardware World ranks 2nd among Hardware Store sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 96.9%
Positive
31
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • I would highly recommend Hardware World, for it was a pleasant experience dealing with them.
  • Have ordered from your company and pleased with ease of ordering and phone consultation customer service.

Critical highlights

No critical highlights yet

How would you rate Hardware World?
Top Positive Review

“As promised”

Corey N.
10/15/23

Our HOA required a specific type of paint to use. Hardware World had exactly what I needed and could get it to me in time. I am satisfied with the ease of their website and the quick delivery. The shipping costs were a little high, but worth it. I'll definitely use them again.

Top Critical Review

“Do NOT buy from Hardware World - Sent cheaper version and would NOT let me return them!”

Sue G.
3/12/24

I bought scissors - But Hardware World sent a completely different model number that was a cheaper version. I have contacted them several times and supplied all the pics they requested - now they won't respond to my emails! Bait and switch and then you are stuck with what they send you! Buyer BEWARE!

Reviews (67,944)

Rating

Timeframe

Other

Reviews that mention popular keywords

hardware world (91) customer service (45) home depot (14)
Thumbnail of user jamesm10171
1 review
0 helpful votes
March 25th, 2024
Verified purchase

Easy to place order, very fast delivery, will order again.

Thumbnail of user rodk100
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Easy to get a good product at a good price. Everything was as expected

Thumbnail of user rianl11
1 review
0 helpful votes
December 29th, 2023
Verified purchase

Good service good service good service good service good service

Thumbnail of user briant1526
1 review
0 helpful votes
February 3rd, 2023
Verified purchase

I've always received what I've ordered from Hardware World. However, I have had several issues regarding credit card payment. I am unable to order using PayPal. The website never lets the transaction occur using PayPal. Also, I entered my CC info in May of 2022 and a week later my CC was hacked. Same thing happened again with my recent Jan 2023 order. I entered my CC info and a week later I had to get a new CC card from the bank. To be fair, I ordered in Sep 2022 and this did not occur.

Thumbnail of user coreyn85
1 review
0 helpful votes
October 15th, 2023
Verified purchase

Our HOA required a specific type of paint to use. Hardware World had exactly what I needed and could get it to me in time. I am satisfied with the ease of their website and the quick delivery. The shipping costs were a little high, but worth it. I'll definitely use them again.

Thumbnail of user anonymousy543
anonymous Y.
3 reviews
0 helpful votes
August 28th, 2019
Verified purchase

Your website makes separates subcategories in ways that make it hard to compare products and determine which ones I I might want to purchase.

Thumbnail of user peterh588
Peter H. – Hardware World Rep


Hello~

Thank you very much for taking the time to leave us feedback on your experience with us! We greatly appreciate any comments that we can use to improve our customer's satisfaction in shopping with us.

If the listing of categories does not work for the way you shop, you might want to use our search tool at the top right corner of each webpage. You can put in a keyword search term, product name, or category and the search results will bring up all the products we have available that are similar or relevant to your product - the resulet will come up in gallery view by default and from those results you can easily compare products side by side.

We hope this will help you to have a satisfactory visit to our website... of course, we are always happy to assist you find what you need... you can contact us directly from the website or email mail us... just click on the Contact Us link at the bottom of every webpage.

Warm Regards,

Help Desk Team
Ofc Hrs: Mon - Fri 8 AM - 5 PM Pacific
customerservice@hardwareworld.com
Warehouse: Atchison, KS

Thumbnail of user patriciaf2538
1 review
0 helpful votes
December 13th, 2023
Verified purchase

Easy ordering and fast delivery. The shipping was a little steep but we needed it and it wasn't available locally.

Thumbnail of user tims1952
1 review
0 helpful votes
December 8th, 2023
Verified purchase

Product arrived quickly. Product was high quality and the price was less than Amazon

Thumbnail of user scottm3555
1 review
0 helpful votes
December 1st, 2023
Verified purchase

Very pleased with the price and prompt delivery...

Thumbnail of user tomc767
Tom C.
1 review
0 helpful votes
March 6th, 2020
Verified purchase

This High-Flo high performance 4.5 GPM 60 psi pump is a replacement for a Fimco 3.8 GPM 45 psi ATV weed sprayer pump that no longer works. It comes with the same rubber feet positions, same 1/2 inch hose barb and same 1/2 inch threaded fitting to mount to the original sprayer. The rubber feet are 1/2 inch thicker than the original pump so I purchased 4 new mounting screws (10-24-1 1/4inches) to mount the new pump on the old sprayer (original 10-24 screws were 3/4 inch long). I have not used it yet but should work fine. Hardwareworld.com is definitely the best value for this pump.

Thumbnail of user davidp5978
1 review
0 helpful votes
December 26th, 2023
Verified purchase

Received merchandise according to schedule. No issues and no problems.

Thumbnail of user chiltonm
Chilton M.
1 review
0 helpful votes
March 27th, 2020
Verified purchase

Product was exactly as ordered and the company was great to work with. Emails were answered and addressed in a timely manner.

Thumbnail of user randlew1
Randle W.
1 review
0 helpful votes
March 14th, 2020
Verified purchase

I have been looking for this part for a long time and finally your product description was the best one I found

Thumbnail of user vicl46
1 review
0 helpful votes
November 12th, 2023
Verified purchase

I had a good experience. No issues to mention. They a great variety of products to review and purchase.

Thumbnail of user johnm7823
6 reviews
17 helpful votes
March 3rd, 2023
Verified purchase

This was the only place that stocked what I wanted. I got screwed on price, but had little choice since nowhere else had what I needed.

Thumbnail of user jom267
Jo M.
1 review
0 helpful votes
August 14th, 2020
Verified purchase

Your business is the only place that I have been able to find the gel stain that I have used for many years. I was able to find it quickly on your web site and ordering was easy. It also came quickly which I appreciated.

Thumbnail of user larryd991
1 review
0 helpful votes
December 1st, 2023
Verified purchase

I received 2 of the 3 cans of paint that I wanted because that was all that was in stock. However, I was hoping that there might be some indication of when you might expect a new supply of that product might be available.

Thumbnail of user cherylm777
Cheryl M.
1 review
0 helpful votes
August 6th, 2020
Verified purchase

I found this site by accident but will definitely be back! I am very pleased with the speed of shipping and the products I bought.

Thumbnail of user toddj44
Todd J.
1 review
0 helpful votes
December 27th, 2018
Verified purchase

Found what I need, easy web site to use.

I paided extra for the 3 day shipping and it took 5 days. The hardware was delivered after the project was finished using another company that could get it to me on time.

It's good hardware and I will keep it for a future project but will not get it from here.

Thumbnail of user christinem2290
0 reviews
0 helpful votes
June 24th, 2022
Verified purchase

I looked at all my local hardware stores and big box stores plus Amazon. No one had the Shulte brand shelf supports for my coated wire shelves. They are sturdier and slightly wider to fit my 35 year old closet shelving. Hardware World did- and I had them in 2 days. Very pleased.

Products used:
Shelf supports

Service
Value
Shipping
Quality
Thumbnail of user leslier129
Leslie R.
1 review
0 helpful votes
August 20th, 2020
Verified purchase

The lights I ordered are exactly what I wanted. Your service was excellent at time of order and I am very please with your service and cmopany

Thumbnail of user jessyh20
Jessy H.
1 review
0 helpful votes
April 12th, 2020
Verified purchase

I received the order but it is not the stain I need.
I wrote them three days ago and no one has contacted me.
I need to return this stain and get the correct one.
I made the mistake and ordered the wrong stain.

Thumbnail of user josev1015
1 review
0 helpful votes
October 12th, 2023
Verified purchase

Very professional Hassel free. Good job! Will order from your company again in future.

Thumbnail of user rayl168
Ray L.
1 review
0 helpful votes
April 7th, 2020
Verified purchase

Big data base, regional business. Expert packaging. As promised, with a short delay from volume and condiditions.

Thumbnail of user davey21
Dave Y.
4 reviews
0 helpful votes
September 6th, 2020
Verified purchase

I will do business with Hardwareworld.com again. Their web site was easy to use and I
Had no problems with anything and that includes shipping.

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Thumbnail of user peterh588
Peter H.
Typically does not respond to reviews

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