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From the business
As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 885 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, next day and fast delivery. OnlineMetals.com ranks 4th among Hardware Store sites.
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We received our product yesterday and I was very pleased with the quality of the brass and the solidity. This was a sample for our customer and I can see we will be ordering again from you. Amazing
Online Metals has really upped their game in the online marketplace and it's become one of my go to vendors for small Plate and extrusion sourcing in recent months!
You guys saved me. And if my product is successful I'll need a lot more.
I've ordered small batch materials from Online Metals a few times now and it is always a straightforward, easy process. I get exactly what I ordered quicker than could be expected.
I ordered what I needed and quickly got what I ordered.
We have used online metals a few times this year. Each time our order arrives when promised and exactly as we ordered. Pricing is what we expect for our industry but saves us the hassle of having to pick it up. We will continue to use them.
I ordered three pieces of aluminum over the weekend. They got in touch to let me know those were still in transit and there would be a one-day delay. These things happen, and I consider them getting in touch to be great customer service.
Good! Everything was as I expected and fast shipping! Got the job done on time. Thank you!
I am happy with my custom orders and will use you guys again
They sent the wrong material first, but very quickly made it right without me having to return the wrong material. Super good service and I will use them again.
I received my order in a timely manner and a good price
I ordered several custom cut AL. Some of them were distorted, not flat. I don't know if it was from the cutting or the shipping. I've ordered before and usually I'm happy.
If they don't carry it, you probably don't need it. Impressive inventory of shapes, sizes and alloys.
This was one of my few orders from Online Metals. I make musical instruments, so I do more woodwork than metalwork but, once in a while I have to fabricate banjo hardware. I have bought brass to make my own parts before, and I have never been disappointed. This time was no exception. The parts were delivered to me quickly and I got to continue my building much faster than I had anticipated. The main two holdups in instrument making are having to wait on something to dry (glue, lacquer, etc.) and waiting on hardware to arrive. The wait for this hardware was very short.
Perfect experience with online metals. Item was shipped very fast and was exactly what I ordered.
As always, Online Metals is professional, reliable and provides the materials I need fast and with reasonable pricing.
Excellent! I only do a few projects a year using steel or aluminum. Before I started dealing with OnlineMetals I would have to buy something close to what I wanted and modify it to make it fit. Your custom cut service is great. I can buy exactly what I need. Your packaging is outstanding! Your shipping is miraculous! I don't know how you do it, but you get my order to my house in record time, every time! You provide me with shipping options to save me money! Super! The selection of material you offer is incredible! When I want to build something I don't even look at the big box stores anymore. I just grab my phone and order what I need from you!
Keep up the good work! Make sure the people that work in the warehouses get the praise that they deserve!
Thank You!
John C Ten Brink
Retired Moldmaker
Doer Of things
Peter, your detailed such positive feedback truly made our day! We’re thrilled to know our precise cuts, speedy shipping, and selection have become a go-to for your projects—thank you for acknowledging the team’s hard work. Looking forward to supporting your next build, whatever it might be!
Placed order, was ready to pickup quickly. No fuss pickup!
Thank you, Matthew, for sharing your positive experience with our quick and fuss-free pickup. We’re committed to providing smooth and efficient service, and we look forward to assisting you with any future needs!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Jeff, thank you for your kind words and continued trust in us. We’re always here to ensure you get exactly what you need, quickly and reliably. Looking forward to supporting your projects all the way!