Overview
OnlineMetals.com has a rating of 4.7 stars from 821 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 1st among Hardware Store sites.
There was a mix up with the shipping that I believe was screwed up by the shipper. It turned out to be long process but in the end On-Metals saw it through as I thought they would and always do. Thank you very much. Dan
Efficient search algorithm on website helped me find the right diameter and composition solid hexagonal steel bar for my project. Ordering was easy and shipping fast and secure! A+ This was my second order and the first was equally pleasant!
Always have what i need and very fast shipping. Packaged well!
Disappointed in the rewards shift. I no longer qualify because of the short time frame to earn. I make several large orders during the year, but not within the rewards time frame. Might have to look elsewhere sadly.
No issues with the seller or product. I ordered a 3x2x24 inch steel angle iron. I do not remember my order number. I have already done some fab work on the angle iron and have welded/painted it on my cattle trailer. I cut down the entire 2 inch side by 5/8 of an inch so it barely sticks out pass the light fixture. It looks like it came on the cattle trailer.
Fantastic! Ordered on a Friday, Delivered the next day! Super quick Delivery, Packaged good and arrived with no issues! Super happy with the experience!
This item came to us in great shape and was used as needed thanks so much for the quick delivery and excitant product.
Ordered material a number of times online.
Easy website to navigate, easy order process.
Good order and delivery status communication
Metal packaged well to avoid damage. No complaints.
Quick shipping and great customer service for our first order. Online order system and email notifications were timely and informational.
Good quality product (perforated aluminum sheet). Shipped and delivered quickly. Properly packaged to prevent damage in shipment.
Thank you for a perfect transaction.
I am still/so impressed by the shipping speed. I will be back...
I just got this message asking if I had got my last order from you. I probably did, but I don't remember what it was that I ordered from you. I haven't gotten anything from you in the past week or 10 days, so I'm assuming that I got it. Thanks
Jim
Ordered some metal for a small project and the prices were great. I went in since I live close and was helped quickly with my order ready on the table. Couldn't have asked for a better experience. Will be buying my metal stock from here now.
Thanks for the feedback Marc! So glad we were able to get you the material you needed in a timely manner to work with your project. We are happy to hear you'll be returning as a customer in the future as well!
Needed some small diameter brass tubing to make some custom axle bearings for an old Lionel train engine. Online Metals had the right size to start the process and with a little machining the bearings were made. The final result was some great running wheels on axles housed in the brass tubing.
Thanks for the feedback Emmert! I am so glad you had a great experience with us, and hope to see you return for any other projects you may have!
Shipping was prompt and everything arrived in good order.
Ordered 3" x 3" aluminum angle, in just a few days I had it! Thanks
Received quickly. Good service appreciate your availability
I got the material for what I need and material traceability emailed me very quick
Overall the service is good and I am happy with it.
Item delivered promptly. Excellent communication throughout purchase transaction.
Super fast service and great prices. Very responsive to questions.
Even though Online Metals is over the border, it's still cheaper than buying small quantities of material from Canada. Shipping is expensive but still the overall price is awesome.
Very happy.
Thanks for the feedback Peter! I am glad we can be a reliable source for all your metal needs. We are always happy to help!
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the feedback Jim! I am happy to hear you have had a great experience with us. If you end up needing anything or it appears as though you did not get it, please reach out to sales@onlinemetals.com to get the issue resolved.