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As the world’s leading eCommerce metal and plastics supplier, Online Metals specializes in cut-to-size, small to medium quantity orders, shipped direct to any location. Our skilled customer service and sales team is ready to assist with any questions and to help with custom quotes and orders.
Our customers range from private individuals and multinational corporations to small schools and massive government agencies, working on projects as diverse as furniture repair to space craft!
In short: we provide the materials you need to create amazing things!
OnlineMetals.com Reviews Summary
OnlineMetals.com has a rating of 4.7 stars from 908 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, next day and fast delivery. OnlineMetals.com ranks 4th among Hardware Store sites.
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I needed a boom for a small sailboat. The $75 price quoted by Online Metals for a custom cut pice made it a trivial piece of business for them, but they made it right up their alley and happily filled my order. And their price is half of what I could find anywhere else. For me, it was a great deal. Now I'm ready to go sailing again.
Received a. 100" piece of 24" x 36" sheetmetal in a timely manner. It was well packaged, but one corner was still somehow slightly damaged. Also, the cut was not very square. It was off probably 3/16" over 24".
Hi Jeremy, thank you for bringing this to our attention—it's disappointing to hear the sheetmetal piece didn’t meet your expectations. We take quality seriously and would like to make this right by organizing a replacement or discussing a solution that works best for you. Please feel free to reach out directly so we can address this promptly.
Sam in sales is awesome. He represents OnLine Metals well, I enjoy doing business with Sam. Great job! I'm a happy customer
Peggy, thank you for sharing your positive experience with Sam—your kind words truly mean a lot to us. We’re committed to providing the best service and are glad to hear that you enjoy doing business with us. Please don’t hesitate to reach out if there’s ever anything more we can assist you with!
The order said i would be here in two day it took over 7 day
Thank you for sharing your experience. We apologize for the delay and understand how frustrating the wait must have been. Your feedback is important, and we are working to improve our delivery times to better serve you in the future.
Fast shipping and item was packaged well for transit. Super simple order placement and tracking.
Thank you, Sharon! We're glad to hear the shipping was speedy and the order process smooth for you. We appreciate your feedback and look forward to helping you with your next project.
Your site is easy to use. Always a great selection at a reasonable price. And delivered faster than I need for my hobby projects, but appreciated nonetheless.
Thank you, Jim, for your kind words and appreciation of our easy-to-use site and broad selection. We're thrilled to hear our fast delivery helps keep your hobby projects on track—and we look forward to supporting you with even more tools and equipment in the future!
Absolutely great interaction with the Order Desk.!
Martin, it’s wonderful to hear the Order Desk could offer helpful options and that the experience exceeded your expectations. We truly appreciate you taking the time to share! Looking forward to assisting you again soon.
UPS shipping kept changing delivery times, took a week to get here in Merced Calif, I normally receive your orders in two days
Daniel, I’m truly sorry for the delay and frustration caused by the shipment running late this time. We value your regular trust in our service and are looking into logistics improvements to prevent such delays in the future. Please reach out directly if we can assist you further with anything.
Needed a piece of aluminum, you had it, and you cut it to size.
Thanks
Thanks for the great review, Mark! We're happy to hear we could get you the exact aluminum sheet you needed and have it cut just right. Let us know anytime you need a hand with your projects!
Teri, thank you so much for sharing your positive experience! We’re thrilled to know your order arrived quickly and in great condition—delivering quality and speed is always our goal. We look forward to supporting you again soon!
Have used OnLine Metals several times now and they always come through in a timely fashion and the quality is very good!
Thank you, Kim, for sharing your kind words and continued trust in our service. We are committed to providing reliable products and look forward to supporting your projects for many years to come. Your satisfaction means a lot to us!
Placed the order early am. Got notification it was ready for pickup a little over an hour later. Was able to finish the customers' request in less than 24 hrs. These ppl are a good partner.
Thank you, John, for highlighting how quickly and smoothly we could support your project—responsiveness like this is something we’re really proud to deliver. If there’s ever a way we can assist even more or expedite future orders, please don’t hesitate to reach out. Your partnership means a lot to us.
Thank you, Jeff, for sharing your experience with the jig. We're thrilled to hear it helped you achieve those perfect 90-degree cuts so easily—your feedback truly energizes our team!
I ordered a piece of phosphor bronze, at a fair price, and it arrived quickly, and it's exactly what I needed.
Arthur, thank you so much for sharing your experience! We're thrilled to hear the phosphor bronze met your expectations and arrived promptly—meeting your needs is always our top priority. Don’t hesitate to reach out anytime; we’re here to help with anything you need next.
Easy to buy, quick shipping. Wish there was a larger supply of bronze in smaller round stock though.
Scott, thank you so much for highlighting the ease and quick turnaround you experienced with us. We truly appreciate your honest feedback about stock availability, and delivering an improving selection remains a top priority to better serve you next time. Your support means a lot.
I ordered some bronze hollowbar and the quality was great, shipping was fast and on time. I will be buying more metals from Online Metals in the near future.
Thank you, Kraig, for sharing your positive experience with the bronze hollowbar and for highlighting our speedy shipping. We truly appreciate your kind words and look forward to supplying you with more quality metals soon!
I was very happy with all the transaction and delivery. Will keep doing business with you in the future.
Thank you so much, Pedro! We're thrilled to hear you're happy with the transaction and delivery, and we truly appreciate your continued support. Looking forward to assisting you with your future needs!
On time as usual. Got my stainless steel in 3 days at a good price. That's why I keep coming back to them.
Oliver, thank you for your continued trust and for sharing how excited you are with your on-time orders and pricing. We strive to keep up our promise to delivering exactly what you need, right when you need it. Your loyalty means the world to us!
Finding the material I needed was quick and easy on their website. Delivery was prompt and the material was carefully packaged.
Thank you so much, Chris, for sharing your positive experience! We’re glad to hear the website was easy to navigate and that your materials arrived promptly and safely. We look forward to helping with your next project!
We received our product yesterday and I was very pleased with the quality of the brass and the solidity. This was a sample for our customer and I can see we will be ordering again from you. Amazing
Thank you, Christi, for sharing your experience with the brass metal trims. We're thrilled the quality and sturdiness met your expectations and we look forward to supporting your future orders!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Michael, we're thrilled to hear that the custom boom met your needs so perfectly and was a great deal for you. Thank you for choosing us and for your kind feedback—it means a lot, and we're here to support you whenever you need great-quality metal supplies. Wishing you many fantastic sailing adventures ahead!