OnlineMetals.com has a rating of 4.7 stars from 822 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OnlineMetals.com most frequently mention customer service, fast delivery and next day. OnlineMetals.com ranks 1st among Hardware Store sites.
Easy to shop website. Found what I wanted and selected the size needed for my project. The metal was professionally packed in a bend-proof container and shipped fast to my address. Just a great experience overall. Will tell my friends.
Ordering was easy, cost was reasonable, delivery was on time, 5-star.
Thanks for the feedback Rob! I am so glad to hear about your great experience with us! I hope to see you return to us in the future!
For a company that sells and ships material all day long, I'm surprised that my material is not secured inside the tube when I get it. One or both ends are open.
Thanks for the feedback Craig! I am sorry to hear about that. I will be reaching out shortly!
I have used online metals for years. Always top notch quality and service.
Thanks for the feedback Jim! I am glad to hear we could be a reliable source for you!
Quick shipping, clean product. Exactly as ordered.
Only con is the shipping cost changed (it went up) substantially, even though I used the same information for the estimate.
Thanks for the feedback Christopher I am glad we could get you what you were needing in the best quality. I will reach out to you about the shipping cost!
I got exactly what I wanted at a fair price. Delivery of my order was very fast. Couldn't ask for more.
Thanks for the feedback Kris! I am so glad we could get you what you needed for your project!
I looked up the material i needed, found it ordered it done deal. Received the order in an expedient manor.Thank You
Thanks for the feedback Steve! I am so glad we could get you the material you need as past as possible to work for your project!
I received my order 2 days after placing. Item arrived in good condition.
Thanks for the feedback Chad! I am so glad to hear about your great experience with us! We always do our best to ensure the best quality material gets shipped to you in the shortest amount of time!
CC required
for 321 BAR 1.00 dia 3 pieces 44.00" in length
Charlie
Wallingford ind
Thanks for the feedback Charles! I am glad to hear you had a good experience with us. Certs should be sent with the material, but if you ever do not get it, please email sales@onlinemetals.com, and we should be able to send those certs to you!
It's not always easy to get all the different raw material dimensions that can save hours of machining.
When in need, check with OnLine metals.
They may not have EVERYTHING, but they sure do have most.
Thanks for the feedback Hector! I am so glad we are able to provide a variety of products to meet your metal needs!
1st order, easy & great delivery as promised, good quality. Well packaged.
Also, a courteous human answered the phone for a specific question. Highly recommend!
Thanks for the feedback Francine! I am glad we were able to get the best quality material to you at the best price!
I am a repeat customer. I recently purchased an angle, aluminum extrusion from Online Metal, which unfortunately, one piece arrived with significant edge damage. Upon contacting the customer service. I had fantastic response where within two days Online Metals at no charge replaced the damaged pieces so I could continue with my project. Thank you for being so responsive to your customers. Highly recommended this business.
Thanks for the feedback Miran! I am so glad we can be a reliable source for you! Our customer service is always happy to help with any issues you may come across!
Excellent products. I would suggest adding a flat rate shipping option from USPS. A fraction of the price for 5 day shipping to the islands rather than 2-day air.
Thanks for the feedback Scott! I am glad you liked our products! We unfortunately do not ship with USPS, as we do not have a contract with them. If there is a shipping account you want material to ship on, we can do that, there is a $10 packing fee.
We keep receiving the wrong certs with our material. Fortunately the people who work there are very helpful and quick to respond to any issues that arise.
Thanks for the feedback! I am sorry to hear you got the wrong certs, but I am glad we were able to resend you the correct cert!
I needed help finding a very specific cut that wasn't on the website, and was able to get the help I needed through the chat function, as well as having the order placed for me. Will continue to do business with Online Metals!
Thanks for the feedback Angela! I am glad to hear about your great experience with us! We are always happy to help with any material or order inquiries!
Used the free pick-up in Seattle. Was ready to pick up within 2 days of my order. Convenient location, quick and easy to get the package. Will definitely do it again!
Thanks for the feedback Kirk! I am so happy to hear you used the Seattle pickup. I am so happy we were able to service you with the new convenient location!
I had one piece of a large order that was delayed, uncertain. They over-nighted the tube so I had all my materials with a new vendor. Great service.
Thanks for the feedback Geoff! I am so glad we were able to get this for you in a short amount of time!
Very good customer service was helpful this was a re-order.
Thanks for the feedback Mitch! I am so glad you had a great experience with our top-notch customer service team! They are always ready, and happy to help with any of your metal needs!
Helpful and friendly assistance when i called in with questions on my order.
Very helpful and very friendly.
Thanks i will order again.
Btw: more and better options on buying than the other material seller
and better prices as well, at least on the smaller purchases.
Thanks for the feedback Steven! I am so glad we are able to provide you with the material needed for all of your projects! We are continuously adding more products and information to the website to provide the best service!
It was great business with you fast shipping and great product and easy website to use Thanks
Thanks for the feedback Bruce! I am so glad you had a great experience all around! We do our best to ensure the best quality material is shipped and delivered to meet your needs for any project!
Thanks for the feedback Hunter! I am so glad to hear we could get you what you needed, in the best quality!