MutualScrew & Supply has a rating of 4.75 stars from 3,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MutualScrew & Supply most frequently mention customer service, tracking number, and delivery time. MutualScrew & Supply ranks 7th among Hardware Store sites.
No critical highlights yet
It was exactly what I wanted for the winter months. The gloves seem to be very warm,and they feel good.
Mutual Screw was very good at keeping me up on the delivery. Unfortunately I didn't pay enough attention that the tape I ordered was a closeout. It arrived misshapen and old, as if it had been too hot. Since I only bought one roll and paid almost as much to get it as the tape cost, I'm eating it.
I needed materials right away and knew that i can rely on MutualScrew to deliver. Thank you!
Fast response and fast delivery. Product was just as described
First experience with Mutual Screw & Supply. I'll definitely be back!
No issues with ordering and delivery, easy to find on website
I mean, i ordered an item and about a week later UPS dropped it off. Not much to say beyond that.
These products are not compatible. The charger, does not work with the lamp, and the lamp did not come with a battery. I am confused and disappointed. Also I received only one lamp while I ordered two. I was also charged for two. I would like to return the entire order for a full refund. Please provide me with a pre-paid return label and instruction. Thank you....
Andrew Tabak
Ultimately didn't fit in the area that I needed to use it, BUT it's a great tool and arrived promptly, will be saving it for other jobs.
Mutual Screw was very good at keeping me up on the delivery. Unfortunately I didn't pay enough attention that the tape I ordered was a closeout. It arrived misshapen and old, as if it had been too hot. Since I only bought one roll and paid almost as much to get it as the tape cost, I'm eating it.
I had a hard time getting the site to work with my credit card and did not receive a notification that it had been shipped.
Quick, Fast & Easy! Will purchase this particular item as long as they have in stock!
I called Jordon and got exactly the help I needed.
Placed the order on the 2nd, label was created on the 4th but not shipped by Sat according to tracking. I had to go to town and buy one in order to deliver my product to customer by the next Monday. Very disappointed. Not sure I'm going to keep it.
Easy placement of re-order, and if I need to call customer service, they are wonderful to work with, always helpful. Thank you!
Unfortunately the last 2 times ive ordered the postal code was changed for some reason resulting in my package being delivered 3 days late. I believe we have fixed that now and will see on my next order.
I needed two large diameter (5" and 5 1/2") diamond hole saws and Mutual Screw had them in a brand I respect. The saws arrived in good shape and are exactly what I had hoped for. It would be helpful if Mutual Screw could provide shipping and tracking information.
Very easy to order and fast delivery!
What can I ask for more? You don't collect sales tax for California residents.
What a wonderful policy!
Products used:
SDs max attachment
Great customer service, fast shipping. Not only a good price, but most other vendors had no stock.
Also, purchased add'l hole saw sizes that were not included in the kit, that my customer required.
Overall, a good deal and my customer will be happy.
Products used:
KFC09041-N,FCH0100-G, FCH0114-G, FCH0300-G
I paid for overnight shipping and I did not receive my bets until two days later but mutual screws accommodated me for the inconvenience due to the UPS shipping
Excellent service. Very convenient and efficient. Unreasonable that this review need to be at least 50 characters.
Good prices and fast delivery. Definitely plan to buy again.
You did not fill my order correctly. You sent the wrong item. You have not yet replied to my email informing you of this problem and requesting a full refund, including shipping cost. Also requesting return information.