The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have continued to shop at SammyDress because my previous experiences were positive, but now I URGE EVERYONE TO STAY AWAY. SEVERAL OF MY ITEMS WERE NEVER SHIPPED EVEN IT HAS BEEN MORE THAN TWO WEEKS. My TICKETS ARE NOT RESPONDED TO. So I have been reduced to reclaiming my money via PayPal.
Also, for some reason they aren't letting me use my S-Points. This shop is terrible. Don't shop here. Not worth it.
Minha experiência foi muito boa, o atendimento é ótimo, as roupas e sapatos são estilosos e com um preço muito bom. Recomendo a todos!
When I first found this website I thought the prices couldn't be right or the quality of the products must not be up to pare. Boy was I wrong! I was so impressed with the quality, price and just how cute everything was. It did take awhile to arrive but it was well worth it. I'm getting ready to order more cute things. I'm a Sammy's fashionesta for life.
My experience with this website is remarkable, affordable prices, awesome clothes, especially dresses for the ladies. And amazing customer service.
Eu já fiz várias compras no Sammydress, esse site nunca me decepcionou. Quando tive duvidas sobre minhas compras eles sempre foram ágeis em me ajudar.
As encomendas realmente demoram para chegar, mas isso é algo totalmente normal quando você pega Flat Rate Shipping de um país tão longe do seu.
Eu recomendo a loja para todos.
I am overly very satisfied with this website. The choice is huge and the price of the articles is generally very cheap. I like the system of rating with photos that allows you to know if the product is actually good quality, or if there is anything you did not see in the photo (which an happen). My first order went quite smoothly, it took a few days for them to send the package so I sent a question to the support center and they answered me in 24h very nicely. I then received my articles about 25 days late and I was very satisfied with them.
I order from sammydress many times and i am very excited with the quality and prices. The support center is very polite and they give you soloution for everything you ask!
I ordered s bunch of clothes from this link after reading the reviews. I received my package today from DHL and only 14 items arrived instead of 20. The status update said that all the items were shipped and the money had been deducted as well.
This is a scam. I will never order anything from here SIX items were missing and they dint even bother to inform me about it. All my money was credited to them.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, the last six items we have not shipped out, for they are out of stock.We have sent you an email, please kindly gave us the solution soon.
"Had actually seen a lot of really bad reviews of this site on youtube/ect. But I placed my order and got my sweater exactly 15 days later (even thought it did NOT ship out in 24 hours) I was really worried about ordering from here and really sketched out and afraid i had made a mistake. But as it turns out that I didn't The sweater is a SCOOPNECK like the title says. And it came perfectly wrapped in plastic. No threads were hanging off of it and I washed it and it seemed to stay the same size. It is a little bit thinner than I had imagined but I love it so far. I love the elasticity of the bottom and am very happy with the length of the arms as well. I got more than I had expected. I will try ordering from this website again and If all goes well I will leave another positive review. I only gave this 4 stars because it didn't ship out in 24 hours like it said it would. Other than that, i'm happy with my purchase. I even contacted a member of sammydress.com to ask about sizing and S points and they were very quick to respond and very nice!"
Customer service is good. Most orders are of good quality. THEY GET a 4 of 5 rating.
I love this site, their clothes are so cute and feminine. This is my go to site for when I need new clothes. The people at Sammy dress are so helpful when you have a concern or question. I haven't had any problems with them at all. Ive been ordering from them for about a year now and im still very happy with them. Their accessories are really great as well, ive ordered a bag and I love it and have gotten many compliments on it. I will keep going to Sammy dress when I need new clothes or anything else. :)
Sammydress is just great! Love their selection of clothes and shoes. I can find Everything here. Good prices too
I really like this website: the items are very cheap and surprisingly good in quality. I am also absolutely satisfied with costumer services.
They are pretty helpful and confident with the client. They are being a great store and they comprehensible. Best thing is they like to make the client happy.
Although someone complaints for sammydress, but i like it so much. I just bought a gift on this site to my friend, she got it on time and very happy, thanks for sammydress
Sammydress is just great! Love their selection of clothes and shoes. Everything is here. I actually had a problem with my order and i just contacted them and they fixed it up. It took some time to get my orders but it was worth the wait. I'm really happy that i got to discover this site. Thank you! :)
Amazing products at discount prices ~ always have the latest fashion styles at prices you won't find in ANY stores! Quality is outstanding and service is the best!
I really love the site it isnt expensive and really good quality! I recomend it to all the fashion lovers out there!
Good quality, doesn't take too long for shipping compared to some other sites, and reasonable prices.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.