Sammy DressReviews 6,937

Hi I just recently bought and recieved from this website. I did not seam to have the issues some others have. I ordered and then recieved within a resonable amount of time. I bought a variety of items kids clothes, gifts, mobile accessories and kitchen items. The quality of the clothes where good and the bric a brac items where also in working order. I would definately do another order especially for the kids clothing as they where really good quality and the kids loved them

The website doesnt ship items in the given time frame and they wont reply to question tickets in 24 hours as promised. The prices are cheap but it seems to a gamble.

I have placed two orders, from which my other order number M************** is still in 'processing'-status after 7 business days. The items appear to be in stock and available in the catalog.
My other order M************** was said to be shipped on december 6th, but according to Direct Link tracking the order has been recorded but not sent.

I placed an order on the 5th of December, at first I though they were just having trouble getting the payment from the paypal, so i left it at that. On the 8th I look at it and see that my money is in fact gone ($69.36) so been waiting ever since and my order is still "Processing". I wish the website would be more realistic with their processing times, I just in a ticket which I'm likely to not get an answer to, and it's unfortunate that most of us have to write a review just to get the attention of this website.
My order #: MS**************
2 pairs of male boots that were for my boyfriend for Christmas.

Awful Awful Awful site, and when I realized it it was too late. I ordered 45 bucks worth of $#*! and the card needed extra processing time because I'm on a different IP than where it's from. They wanted me TAKE A PICTURE OF MY CREDIT CARD AND ID AND SEND IT TO THEM. OVER THE INTERNET. NOT A CHANCE. So I wanted to cancel my order but these $#*!ing $#*!s don't know what cancel means. They're online chat is automated, their "help tickets" are a waste of time so ANY problem you have that doesn't result in them getting their money is going to go overlooked. I'm furious about this because it's absolute bull$#*! and what's worse is I was trying to order items as christmas presents and now the money for that is gone and so is time to try and replace it. Dont buy from them.

I placed an order 11/30/13 and it is still processing! Ordered totaled over $200, granted a lot of that was for shipping but when I created a ticket to find out when I could expect my order to be delivered I received to automated response that they received my question. I waited a couple days and when I tried to log onto the site to check the progress of my order I was unable to! My email and password no longer work on the site! WTH! I never received a response from customer service and my credit card has been charged. Either cancel my order or send my order... as this was to be Christmas gifts for my daughters. Any response from this company with a solution would be appreciated! ORDER # M**************

MY EXPERIENCE IS TERRIBLE! I AM STILL DEALING WITH THIS MESS! I have been dealing with this for 2 months! I ordered the item and after sending in a message they tell me it is out of stock. It is illegal to accept payment when you have no merchandise to give. For that alone I should sue. Secondly, I asked to have the order canceled 2 weeks ago. I get a ticket back saying that they will cancel it and i should have my money back in 3-10 days and I still have not gotten it back. So, I sent another ticket and now they said the item is in stock and ready to send when I specifically asked to cancel the order. This is the last straw for me. I also have been calling the customer service number for two weeks and still have not been able to talk to someone. The line is either busy or it rings and then the busy tone comes on and the call ends. I am BEYOND FED UP. I DEMAND MY MONEY BACK.

"I'm pretty upset with SammyDress. I ordered a jacket and few days ago and paid for expedited shipping, but the order still hasn't even been PROCESSED. I can't simply wait for the jacket to arrive, it's December and it snows here. I also cannot get a hold of anyone in customer service. The online chat window says there are "no available agents," after repeated messages saying "all operators are busy." The phone also beeps as not available. Seems like a scam. I really want my money back but I can't get a hold of anyone. I'll buy a jacket from a legitimate company. "

Absolutely ridiculous! My wife ordered from your site on Oct 26/13! Today is Dec 9/13 and the order still shows processing... I don't care if your sorry and don't care that your site it slow and I don't care if you state it is out of stock. If it is out of stock, refund your client and send the rest of the order immediately... I am really not sure why the hell this is so difficult to understand! There is absolutely no excuse for your lack of customer service and shows how completely inept you are in terms of trying to run a viable on line business. Your responses do not make any sense and as I read, you are pissing off a lot of people. If I can give anyone some advice... DO NOT ORDER FROM THIS $#*! WEBSITE... it is absolutely the worst experience I have ever been associated with! I am still in shock!
(order MM**************)

I am still waiting for my items to be delivered but have yet to receive anything. I am so mad that I didn't do my homework regarding this site, I usually do a google search about a company if I am not sure about them... but it's too late now. I purchased three items(big f*cking mistake), when I checked my order status it stated that one of the item was shipped out, but I have yet to receive anything... as for the other two items, it stated it is still processing. So I decided to reach out to their bootleg customer service and someone replied back stating that the item is out of stock... why in the HELL didn't they put that on their site? Had they put they were out of stock I wouldn't have purchased sh*t. I am so mad that I gave away money to some fraudulent company. I wish that we could do something about companies like this who are just out to SCAM and take peoples money. I want my damn money back. Future buyers BEWARE! Sammydress.com is SCAM and you will probably never receive your items... or it will take 12 months for you to get your sh*t. Or they'll just keep telling you it is out of stock. Why would you advertise something when you don't have it in stock, DUMMIES? I am so pissed!

Btw... sammydress.com don't you DARE tell me to give you my item number. And to e-mail you all. What's the point? It's not like I will get my items anyways. Just admit it you all are SCAM "company" who are hard up for peoples hard earned money. You all are NOT a legit company.

I placed an order on 11/18. Still hasn't shipped! I was hoping to get a jacket for a party, but even if it ships today, it will be too late. I want to cancel my order, but now when i try to submit a question i'm sent to a dead page. I can't even leave them a comment or a question now?!? This freaks me out. They were very very quick to take the money out of my account, yet i still have no goods. This is the worst, THE WORST, experience i have ever had with an online vendor. This place is HORRIBLE! Don't give them your money, the don't deserve it.

DO NOT BE FOOLED BY PRICES! TOTAL HEADACHE... I placed an order on 11/9/2013 M************** AND I immediately submitted a ticket to verify ALL items were in stock... it is now 1 month later and I still haven't received my items!. It stayed it processing for nearly 2 weeks and then FINALLY on 11/26th the update showed shipped. On Nov 30th I received an email stating only a partial of my order was shipped? WTF? That was my very first question & they lied by stating Yes in stock! Rather than trying to get a refund on the unshipped items I requested a replacement item on 12/2... Today 12/9 I am told that item is out of stock as well PLUS they want me to pay additional shipping... huhh are you serious? I ALREADY paid shipping cost its not my fault its out of STOCK... At this point I just want to call the whole thing off, I haven't received ANY items within a month's time... This company is very shady and doing illegal business practices. I will be contacting Paypal requesting my FULL refund today. Do not bother with the customer service #, I haven't been successful speaking to anyone... this site is a total scam. Order from other sites, like Yestyle, Zulily etc

I placed an order 9/15/13. Got 2 of 7 items. It is now 12/8/13. I've been notified that the other items are "out of stock." One was supposed to have been custom made so that doesn't make sense. Their notice said I would get a refund if items were not in stock within 3 days, That didn't happen. When I asked (again) when they would be in, I got another notice that I would get a refund.

The two dresses I did receive are very poor quality. I probably should be glad that I'm getting a refund on the others that I ordered. (I hope I get the refund.)

I placed a $200 on Nov. 19. I wanted to change it. They told me to create a new order and the old one will be cancelled, my card credited in three days. I created the new order. Today is December 8th -- I have chatted with them a few times and submitted tickets. They continue to tell me the order has been cancelled and my card refunded though when I check the status of the order online, it still says "processing". There is no credit on my online cc statement. The tickets say they will respond within 24 hours. They have yet to respond to any. The new order still has not shipped. They keep telling me the order is ready to be shipped but for some reason, each day passes and it never ships. They are a huge waste of time, unreachable by phone, do not respond to tickets and LIE in chats. More than one rep has told me "just trust me" when I try to ensure the order was cancelled -- I'm not sure if they're trained to say that but it's been almost three weeks and the money has not been refunded to my credit card -- "Joy" told me it would take three days. They are a scam and definitely not worth the headache.

This screams "scam" everywhere. I didn't believe that it wasn't a scam when I first found it, so I asked my friend. She said it was a legit website, and that shipping just takes a crapload of time. I ordered 52 dollars worth of stuff + 25 dollar shipping (which is already ridiculous) + insurance on November 28. It's been 1.5 weeks and it's still processing. I've ordered things after the 28th and they've already arrived. I realize that this company is based in China but I've ordered things from China too and they've all shipped within days.
Phone: got busy tones every time I called. Two of the times the phone actually rang before it went to a busy signal
Live chat: I talked to Kevin, who said that my order hadn't shipped yet because two of the items are out of stock. The website doesn't say anywhere that they're out of stock. He said the items would be back in stock by December 19th, according to the weight---what does that even mean? I asked him if they could send the items in stock first, and the other two later. He said it would cost extra.
None of the companies I've ordered from in the past have ever taken the money out of my account before shipping. I've already given up on receiving my package before Christmas. My order number is MM**************.
Tl; dr: the prices are tempting but overpriced shipping fees make it break even, and the waiting time is insane. Don't buy from here.

EDIT: they refunded me in full after i requested it, including shipping + insurance, which is better than i expected.

I've been searching for a new years dress, and usually don't shop online, but I thought I would give it a go. All I can say is THANK GOD I did not order anything from this site. Just from looking at the prices and "one size" items alone I knew it sounded like a scam. I just spent the better part of an hour reading the reviews here, and have only come across one good comment (which they probably wrote themselves). I can't wait for the generic automated response this post will get on how my feedback is VERY important to them - accompanied by their profuse apologies and the promise of an email - when in actuality I haven't ordered a single item from this site, so I have no issues.

TL; DR -: THIS WEBSITE IS A SCAM, clothes don't look like the pictures, garbage quality and most people haven't received their shipments.

ITS BEEN OVER 2 MONTHS AND IT SAYS MY ORDER HAS BEEN SHIPPED BUT I DID NOT RECEIVE YET. THE SAMMYDRESS REPRESENTATIVES DON'T KNOW HOW TO SPEAK ENGLISH NOR DO THEY UNDERSTAND IT. SAMMYDRESS HAS REPLIED TO ALL THE REVIEWS BELOW WITH THE EXACT SAME AUTOMATED MESSAGES, IT RIDICULOUS. I HAVE BEEN ASKING THEM FOR A REFUND BUT THEY FAIL TO UNDERSTAND THE MEANING OF A REFUND. SAVE YOURSELF THE TROUBLE AND DON'T EVER SHOP FROM THIS WEBSITE.