Sammy DressReviews 6,937

Cute clothes, right? I thought so too. I ordered a package on October 4,2013 and it is now December 5,2013 and STILL no clothes. Everytime I call to ask about my overdue package, the representative seems to not understand me. I've called over 10 times to resolve this. Finally, I've just asked to get a refund of my $33 (including shipping fees) and they agreed to give me back my money for the PRODUCT, but claimed to not be able to give me back my money for the SHIPPING. I'm basically only getting $19 back.

Not worth my time.

So I decided to check out this website my mom told me about, really cute stuff. The only problem is my mom and I ordered our stuff on the same day and chose the same shipping method. She already got hers, she got the correct items. My package? Never came. It says it hasn't even shipped yet. Which is very frustrating and disappointing because I spent a good amount of money on it. I don't think we will be shopping here anymore. Sad to say :(

COMPLETE SCAM!

I ORDERED ALMOST $200 WORTH OF MERCHANDISE- PAID A $#*! LOAD OF EXTRA FOR EXPEDITED SHIPPING AND INSURANCE AND A MONTH LATER GOT DAMAGED, RIPPED, CLOTHES WITH BROKEN ZIPPERS AND MAJOR DEFECTS- BASICALLY GOT A PILE OF TRASH!

BUT WAITTHEY ALSO SENT ME A STUPID EMAIL SAYING THAT THEY DIDNT SHIP ME THE REST OF THE GARMENTS THAT I ORDERED AND PAID FOR BECAUSE THEY WERENT IN STOCK EVEN THOUGH THEIR WEBSITE SAYS THAT THEY ARE!

TO THIS DAY, A MONTH LATER! I NEVER RECEIVED THE MISSING GARMENTS THAT I ORDERED AND PAID FOR!

UNHAPPY WITH THEIR PRODUCTS? NOT A PROBLEM! ALL YOU HAVE TO DO IS SPEND $300 MINIMUM TO SHIP ALL OF THEIR JUNK BACK TO CHINA AND MAYBE THEN YOULL GET A PARTIAL MEDIOCRE REFUND!

THE PICTURES ARE FAKE AND SAMMYDRESS.COM IS A SCAM!

I CANT WAIT UNTIL SOMEONE RAISES A MAJOR LEGAL BATTLE WITH THESE DISGUSTING PEOPLE! I KNOW I WILL DO EVERYTHING IT TAKES TO REPORT THIS SCAM!

Okay so, my first order went well even though it took quite some time to arrive (which I understand). I then proceeded to placing a second order which they claimed they shipped approximately a day after. It's been two months now and I still have not received my package. I submitted a ticket and the CS rep told me I would receive it by the end of November, which I didnt. I submitted two more tickets asking for a refund and CLEARLY they are ignoring my tickets because they have not responded at all. Just stay away from this website as there are many other sites that have cheap clothing as well and doesn't scam people like this.

I am a new customer to this site. I ordered despite getting bad reviews as I found the product description good.
The date of making the purchase was Sep 10,2013. I received a mail on Sep 13,2013 that my order no. M************** has been shipped out.
Despite waiting for over 2 and a half months I haven't received my order, nor an intimation for the delay... not even an option for refund.
The tracking no's do not work. It's totally frustrating. Is there any sales rep or Customer Relationship Manager that can help me out here?

This company is AWFUL. I ordered my clothes on September 26,2013 and they said they shipped out on October 4,2013. It is now DECEMBER 2,2013 and they still have not arrived. I have spoken to three different people on the live chat and none have helped out this situation. I have sent multiple tickets and yet they still have not done anything to help!

I contacted them at 40 days and they said they could not refund until 60 days. Well, it's been over 60 $#*!ing days and I still haven't received anything. They haven't even replied about getting my money back.

DO NOT SHOP HERE! THEY ARE AWFUL! I WILL POST ON EVERY SINGLE MEDIA SITE IF I HAVE TO! It's not worth it and the "customer service" is $#*!.

I want my money back.

I just placed an order and want to cancel it immediately. All the reviews for this company are absolutely dreadful. I sent them a ticket but decided to phone them since I needed this resolved immediately. The number provided on the website for US customers will not get you anyone but a busy signal. I've called more than 5 times and nothing. I also decided to do a "LIVE CHAT" just to get a different Customer Service number.

Of course I had to wait ten minutes after getting this following message over 6 times - "All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly." When the operator was finally ready to assist me, I got nothing but incompetence. After trying to be as pleasant as I could be, I realized that the operator 'KEVIN' is not at fault.

Although you are not supposed to go on 'Live Chat' for 'after-sales' and only 'pre-sales' questions, I went on anyway to ask for another customer service number. I was told, "dear, now it is busy time." I ain't your 'dear' WTF!

I started my 1st call at 11:30AM and it is now 12:30PM. An hour of busy signals? The last call I just made now actually rang 3 times and then went to a busy signal. What kind of circus operation is this?

The 'live chat' operator ended up taking my order number and telling me, "I will inform our colleague to cancel your order." Yet, he could not give me any kind of confirmation. No email, no operator ID #, no transaction number... NOTHING. He only told me to "contact us".

IF someone would pick up my damn call, CONTACT would surely be made. He told me to go back on the live chat again if I did not get a refund within 7 business days. I told him that was not reassuring at all. I did let him know that I'd be saving our entire conversation and making reviews on many different sites regarding sammydress.com. Meanwhile, my quest to get a live person on the phone is still in progress.

I agree this site is terrible I ordered a bunch of jewelry and 2 pair of boots in October and I recieved some of the jewelry, no boots, 2 of the watches the face were broken. It took 6 weeks or more to get this backage. When dsl shipping company arrived they had me sign for a very small package showing that it arrived. I knew the boots had nlt arrived, but i wasnt pleased to find that when I went inside to find broken watches and jewelry missing. I immediately tried to call and it said that the company is not taking calls at this time. I then sent an email through their website with my order # I recieved a generated response that I would be contacted, 2 months later and 10 more email's and calls and still no response, I ha ed asked for credits, vouchers anything for my missing items and nothing. They charged my account 175.00 the night I ordered the items I recieved cheap looking jewelry. Tbe watches were cute but 2 of them broken. Right now the eay I see it is the have no intentions of responding and I am out 120.00 dollars. The problem is you can't put a review on their actual site with out attaching a photo of your purchase and it doesn't go to a review site it is only done by the item you received and unless you are buying that item you wont see the review. I think this site is a scam for making money, that is my experience so far. Don't order if something seems to good to be true it probably is. Take it from me I experienced it myself.

I would highly advise anyone considering this website to go elsewhere.

I was in contact for over a month with this website about my order. At first a week had passed without any information or notification about my order being shipped. I then contacted the company and was told that many of my purchased items were backordered/out-of-stock. (Interesting considering, before my purchase I was not notified of this situation.) I then told them that I wished for a refund on my order, and surprise, surprise! They shipped it out the next day. Over a week passed, and I had yet to receive it. Then! It finally finds its way to my neighbor's door, for what reason I have no idea. Upon opening the package, one of my purchased sweaters was missing... even though the Order was marked complete. I then notified the company of this issue and received a reply over a week later. They were sorry about the mix-up but the item I wished for was nowhere to be found in their stock: "Do you wish for a different item?" This "ticket" was marked closed, meaning I had no way to respond to their own response. I then had to re-submit a notice on my order issue, reiterating that all I wanted was for my money to be returned. No response for a few days. I attempted to call the listed Customer Service number and was met with a dial-tone each time. Then the next day I received an email about a response to my "ticket," saying they were so sorry and wanting to know what they could do. (AS I REQUESTED!... and refund me!) I told them this, and they said they would "get right on it." Finally my money was "refunded," but guess what! Only partially. Completely ridiculous, and I can tell you this entire process was entirely out-of-hand.

Moral of the story: Do NOT order from this website.

Hi everybody

I read the reviews about this site here with some interest. Most of the reviews were very negative with only a few that sounded encouraging. The major complaint seems to be about delivery and service. I like the pricing at Sammy Dress and therefore decided to do an experiment. I therefore placed a small order (no M**************) to see what sort of service I would get. This order was placed on 28 Nov 2013 (a day ago). At this stage the order is still stuck in the 'processing' phase.

I will regularly post my results on here so that everybody can see whether this crowd lives up to its image. I will alter the no of stars I award them as it goes.

Cheers.