Sammy DressReviews 6,937
Sammy Dress Reviews Summary
The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have already ordered twice from sammydress and I love the how cheap everything is on this website. It takes a while to get the order so allow enough time but other then that I was satisfied and can recommend this website for a budget shopper. I love shopping for jewellery and lingerie here.
I placed my order M************** over a month ago and I still have not received my order. Do not buy from this site, it is honestly not worth the hassle!
I discovered sammydress.com some months ago and after looking at all the products they have, I decided to give it a try and buy something. As many people is saying in this webpage, a week has passed since the moment I placed the order and it still says "Processing". I sent a ticket asking why did it take so long and asking for an aproximate date of shipping, and more than 24 hours later I still don't have a reply. I'm very worried, because I really wanted my clothes to arrive for Christmas and now I don't know what to think seeing that many of you also don't receive reply for their question tickets... My order number is M**************
Edit 11/28/2013: After the reply they gave me on this site, I have finally received reply for my two tickets in their webpage. They say they are gonna send my order in one or two days, or if I prefer it, they offer me refund. In two days I will inform you if my order is finally shipped or not, and depending on what happens I will change the rating.
Edit 12/2/2013: I'm still waiting for my order to be shipped! They said two bussiness days and it will be shipped, but it is not true. It's been three bussiness days and I still don't have news from them! (It's been 12 days since the moment I placed the order!) I'm very tired and pissed.
12/4/2013: I'm finally so tired that I have told them to refund me, and all I've gotten is a lame "soon". I only want them to return my money and forget all this hell of a shop experience. I'm never coming back to sammydress.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, our colleagues have sent you an email, please kindly check it and we will solve all the issues for you.
I placed an order MM************** on 14 November 2013 and after two weeks it is still under processing. I contacted support, but there is no reply from them after two days which is more than 24h. Will change review if I actually receive anything.
Thanks
Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
Regarding your order, we have sent you an email, and we will solve all the issues for you soon.
I came accross this website by accident. They have so many good clothes for guys!. The only draw backs that I had was the expensive shipping cost. It is coming from China so I'm sure that is why it is so much. Other than that I love the clothes!
Thanks for all the reviews on this site. I wish I bothered to read them before i ordered though. I ordered, immediately canceled my order, requested my refund, and got it. Once again thanks. And I hope these dumba** idiots rot in perfect hell. As matter of fact, hell is to good for them.
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly gave us your email address, and we will solve all the issues for you soon.
I placed an order MM************** on 1 November 2013 and still have not received it. The website says it's received my payment and is still processing my order. I gave tried contacting the online support centre and they did not reply and their phone number is disconnected. I will be contacting the department of consumer affairs if I do not get a response or receive my order bwithin 2 weeks
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you.
I'm reading reviews after. I placed an order and paid for expidited shipping which is going to the shipping address I'm vacationing too. I will be HIGHLY upset if its not there in time. Praying
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to extend my sincere apologies for the problems you have experienced.
Regarding your order, we have sent you an emial, please kindly check and we will solve all the issues for you.
I have made an order more than a week ago and it is still in processing. I don't know what is taking so long since the payment cleared right away. Now I'm worried that I won't get my items on time; I know a week isn't very long but I am leaving for vacation very soon
My shopping cart is also full right now but I won't make a purchase until the other two orders are shipped out.
Thank you for taking your time to write your review. We really appreciate the feedback.
First, I want to offer my sincerest apologies to you for the issue.
Please kindly gave us your order number, and we will solve all the issues for you soon.
I understand if shipping takes a while because of the long distances. But it is unacceptable for processing to take this long. I submitted a ticket asking what is going on with my order and they said they will respond in 24 hours. Please do not make statements like this because it just makes people even more angrier. I spent a lot of money in this site and I will not be shopping here again or recommending it to anyone.
MM**************
I want to start by thanking you for notifying us about the issue.
We regret any inconvenience or frustration that your experience has caused you.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
I love this site and theirs products but i'm just disappointed with communication and shipping process... I have ordered cloths and others (total 7 pieces) since 10/28/13 and pay for expedite shipping (3-5 days), but you guess what, im still waiting for the rest of my stuffs... They told me that some of my orders are out of stock which is ridiculous as it said nothing when i placed my order... so they decided to ship my order separately! Hopefully i will get it within this year! And I expect them to be more professional about what is in-stock or out of stock and update it on website so no one will be in the same situations as me... just pissing me off!
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, we have sent you an email, please kindly check it and we will solve all the issues for you soon.
Awesome website... the goods I ordered were good quality for the price paid... shipping took a bit long but was expected because the items are being sent from china... I am very pleased with their service. The customer service representatives are very helpful they reply to any questions you may have very quickly. Will definetly order from them again..
Update: After my review about my $4500+ commission they not paid to me for promote there website they asked me to send my email to check it and nothing. No answer if you think to buy there goods or promote there website beware for make business with them.
-----------------------------------------------------------------------------------------------------------------------
This is my story. Frome affiliate side work with them. Scam! I'm made affiliate with them there're no rule to promote I'm made $4500 commission and then they not paid to me! Don't buy any goods from them!
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Please kindly gave us your commission email, and we will confirm it with our colleagues, and gave you a solution soon.
Cute clothes and good prices, only problem is sometimes you have to wait a bit for your package and their tracking number often times doesnt work.
I recieved my order, and it was great. Waiting on my new one, which I believe comes tomorrow.
One other note, using coupon codes doesn't always change the price like it says it does when you finally check out. Haven't brought that up to costumer service yet though.
Other than that, I enjoy their site and have been satisfied so far.
I ordered a watch, after almost week of processing still nothing, then I wrote two tickets or something like that and still no answer. More worries than fun
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We will ship the order to you in 24 hours, please kindly check your email about the tracking number in 24 hours.
I recently ordered an item from sammydress and was pleasantly surprised. I had read some other reviews saying their orders never came, but my order actually came in less than a month (I live in the US). The quality, as some others have said, is similar to forever 21 and h&m, so I think it's quite good for the price. Also, the one size option fit me perfectly. I am personally pleased with my purchase and have ordered another item from them. I definitely recommend purchasing some cute Asian/novelty clothes, gifts, and accessories from sammydress. Definitely check the sizing charts that they provide before you purchase. Also check the reviews, oftentimes other users have uploaded pictures. Even if you are worried, I recommend you to order one item from the site so that you can see and judge the quality for yourself :) There is not a lot of risk since everything is so cheap, but I really think you will be happy with your purchase like I was!
Hello,
When our parcel finally (almost 1 month) came to ESTONIA CUSTOMS the did not found AN INVOICE from you.
Please send us IMMEDIATELY our parcel's invoice WITHOUT shipping fee. We need it for customs. Because before that we can not get it.
Please do it immediatly, because I ordered thing for my wedding, what will be very soon and you were VERY LATE with sending a parcel.
You sended items in 2 parcel. We also can need know in what parcel what items are (for customs as well).
We also wait for money (with shipping fee we paid for them as well) for 3 items you did not sended to us.
Regards,
Veera
Thank you for your important feedback and for letting us about your experience with us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We have partly shipped out your order, the tracking numbers are EE962051015CN and EE962052064CN. Please kindly wait for more days about your packages.
Sammydress has quality clothes and jewelry at inexpensive prices. I ordered a necklace and a ring; both were beautiful! They've maintained their beauty and have yet to break. I got my things within the expected time period and was happy with my products. :)
Truly not happy with the delivery and customer service... Nearly 5 month but i havent received my delivery
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I want to extend my sincere apologies for the problems you have experienced.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Sammy Dress is an amazing site with a lot of quality products and with a very good price.^_~
Every time that I made a purchase I was very happy with the quality of the product and the service of the site.
I recommend Sammy Dress to all my friends, and I hope I can always have this same happy experience in each purchase that I make in the site. =)
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Prom Dresses Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Regarding your order, our colleagues have sent you an email, please kindly check it and we will solve all the issues for you soon.