The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I love shopping from sammydress, simply adore their stylish designs, superb quality, timely shipping... and all this at amazingly low prices! Highly recommended!
Have did some orders. Two of them had arrived and they are exactly like the pictures!
Liked the site, like the cloths i recommend it! =)
Waiting anciose by another orders. =)
I love this website great quality and cheap clothing, the pictures of the items are accurate. I would recommend and order again-
Hi everyone, i placed two orders on the Sammydress website. I have a small litle business in Dubai called Vintaysia. So far i am VERY DISSAPOINTED in teh service! Its been a month now, one order says its been shipped out but a second states "PROCESSING" when i emailed the company, they requested a photo of my credit card and a photo of my passport i. D! how do i know that im not going to be cheated! They say its to protect against credit card fraud but how do i know im not walking into a trap! I contacted my bank, they advised me not to send it! The amounts for both orders have gone off my card! Im very upset with this, im loosing my customers and i feel like im being cheated by requesting me to send my card photo with passport copy!
Latest update: 3/3 2014
It has been 4 months and i have not recieved my orders! Stay away from sammydress as they are cheating people! I lost $400 through the site!
M**************
M**************
I am so tired and sick from being ignored the seller in this website are the worst
I haven't encountered something outrageous like this before. I am do pissed off
Live chat is horrible no one will help you. They wont even answer. For my advice never work with seller called JASON or DORIS from this website. I made my payment they wont process it. They wont answer question about previous order which i have not received until now. Even simple question like are these item available in stock wont get any replay.
What kind of bad service is this for customers?
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Cute cute cute! Low costs, great fashion, fast shipping!
The compliments on my attire keep pouring in! I am so happy with my purchase
From sammydress.com
Ive reccomended it to my friends and anyone who wants to
Stand out in town!
FIRST TIME HAVE USED THIS SITE & AM NOT HAPPY AT ALL! MY ORDER - M************** - WAS PLACED ON THE 12TH OF NOVEMBER & REQUESTED EXPEDITED DELIVERY (3 - 5 WORKING DAYS) IT IS NOW 22 NOVEMBER & HAVE RECEIVED NOTHING! HAVE NOW SENT 3 EMAILS TO COMPANY & RECEIVED NO RESPONCE EVEN THOUGH IT SAYS RESPONCE WILL BE MADE WITHIN 24 HOURS. MY ORDER SAYS IT IS STILL PROCESSING WHICH IT SHOULD HAVE BEEN SHIPPED BY NOW. I HAVE ALSO CALLED THE CONTACT NUMBER & IT SAYS IT HAS BEEN DISCONECTED! WHAT THE HELL! I WANT A RESPONCE & NOT A COMPUTER GENERATED ONE...! WILL NOT RECOMMEND THIS SITE TO ANYONE. IF MY ORDER DOES NOT ARRIVE OR AM NOT CONTACTED BY COMPANY IN THE NEAR FUTURE I WILL BE MAKING A FORMAL COMPLAINT TO THE NECESSARY AUTHORITIES AS THEY HAVE CHARGED MY CREDIT CARD. WHICH IS THEFT!
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know.
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
Regarding your order, we have sent you an email and gave you a solution, please kindly check it.We will solve all the issues for you soon.
I found Sammydress to be very professional, they let me know when my order was processing, shipped and when to expect it. They help me when I had question about how to track my order. They kept prompt contact with me also.
It took about 15 days, to receive my order I expected it and it was ok considering where they were shipping from. My order was intact, and I like what I order from them. Debra Les
"He comprado en sammydress.com una blusa, llego en excelente estado, era igual a lo que mostraban, el talle era exactamente lo que detallaban. Estoy muy contenta con mi compra, los recomiendo por su buena atencion, buenos productos y confiabilidad.
I´ve bought a blouse to sammydress.com. It arrived in excelent conditions. It was the same they show at the web, size was good. I´m very happy for my item. I recomend them because they have good customer service and confiability"
I ordered a lovely wool winter jacket from their men's line and paid for expedited shipping. Not only did it get addressed quickly, I received it 3 days later. The jacket is a wonderful quality; perfect for the winter months where I'm from. I will definitely order from them again, and I've already got several of my friends hooked!
So far, I'm not certain about this site. I order LOTS of stuff 3 weeks ago and it still shows as "processing". I have tried to contact them through their website, but haven't gotten a response. I have called the toll free number, but only get a busy signal. Makes me concerned as I spent almost $100 which has already been charged to my account. I have ordered through several online shopping venues in the past few weeks and have received everything I have ordered so far. I ordered from SammyDress.com prior to the others and still haven't heard or seen any sign of progress in getting my order.
Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
I have ordered several items from this site, though so far I've only received one. Their products are unique and very low priced, but keep in mind it will take a long time for your orders to arrive.
I ordered from Sammy Dress last month with no problems! My three quarter sleeve V-neck cardigan came right on time as promised by the shipping. You definitely get what you pay for. The material is not as soft as I expected, but it's fine. The sleeves are a little tight around my forearms, but other than that, the fit is good. I am usually a US small/medium in women's shirt sizes. I prefer to wear it with the buttons in the back. It's a cute, simple shirt that will go nicely with a lot of outfits!
I enjoyed shopping at sammydress.com, everything I purchase was better than I expected them to be and I will recommend them to shop at this site. I will be purchasing again because I am very pleased.
I had a positive experience with Sammydress.com. I ordered this item (http://www.sammydress.com/product*******.html) and it arrived in less than a month in a good condition, which surprised and impressed me! Here's the review I wrote which will give you a general idea of the quality: "The item is basically exactly as pictured and described. The color is correct, the fit is loose but not ridiculously baggy, and it has the pockets, hood, and drawstring/tie thing. The material is a little bit thin (I'm not complaining, after all the price is good) but it's very comfortable and surprisingly soft. Maybe it would be slightly better suited for someone who has slimmer shoulders than me LOL, but still. Looks nice either tied in the middle or left open^^ I am of average build: 5'5" and I think around 115 lbs." An extra note: The item was "one size" which people have been wary of, but for me (as I said, a very average sized person) it was the correct size~
Trendy items of perfect quality for a really nice price!
Definitly one of my favorite sites to shop online
I have bought many items from this site and although sometimes the wait time for delivery can be annoying but other than that it's a great website, would definitely suggest.
I like it... it is very amazing clothes and price is cheap and fasts to send the order. I will buy from it again. My Order date: 04/10/2013 10:11:00 AM
I am very grateful that my sister introduced me to this site. I've not had any issues with products not being as described any delays and the quality still exceeds my expectations based on the low prices! I will continue to recommend the site to friends and family!
Love this site! I have bought from them plenty of times and its great quality for a great price. Definitely recommend buying from their site.
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Thank you so much for your important feedback. We are always very grateful to hear from our customers.
We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
Regarding your order, we have sent you an email, please kindly check your email, and we will solve all the issues for you soon.