DO NOT BE FOOLED BY PRICES! TOTAL HEADACHE... I placed an order on 11/9/2013 M************** AND I immediately submitted a ticket to verify ALL items were in stock... it is now 1 month later and I still haven't received my items!. It stayed it processing for nearly 2 weeks and then FINALLY on 11/26th the update showed shipped. On Nov 30th I received an email stating only a partial of my order was shipped? WTF? That was my very first question & they lied by stating Yes in stock! Rather than trying to get a refund on the unshipped items I requested a replacement item on 12/2... Today 12/9 I am told that item is out of stock as well PLUS they want me to pay additional shipping... huhh are you serious? I ALREADY paid shipping cost its not my fault its out of STOCK... At this point I just want to call the whole thing off, I haven't received ANY items within a month's time... This company is very shady and doing illegal business practices. I will be contacting Paypal requesting my FULL refund today. Do not bother with the customer service #, I haven't been successful speaking to anyone... this site is a total scam. Order from other sites, like Yestyle, Zulily etc
Dear NIni W.,
Thank you for taking your time to write your review. I want to extend my sincere apologies for the inconvenience you have experienced.
The information on our website update a bit slowly. And some items on our website sale so hot that they are out of stock when you place the order. I have checked your order and found it has been shipped to you on November 23. Your tracking number is rq190035105sg, you can track it on http://www.17track.net/IndexEn.html. Your package is on the way to your country now.
For the rest money in your order, we have been refunded the money to you, please kindly check your account.
Once again, we are really sorry for the problem you encounter and hope to get your understanding.
Kindly
Rona
Sammydress Customer Service Manager
USA: 909-581-9508
support@sammydress.com