I am a new customer of this site, on cyber monday i purchased from many online sites. So far sammydress is the only site that has'nt processed my order yet. I told alot of friends and family members about this site and their business is riding on my experience. I will keep you posted... one week later my stuf is being processed in ontario... yaaay
Wow! I received a notice today September 3,2015 claiming my merchandise has shipped... and, they sent me the same computer generated message, August 11,2015. And once again of course I can not track the package. They did respond and blew smoke and said a bunch of nothing because again I don't have my package but, they have my money. So, I guess they will send me every month a computer generated lie which is probably on auto pilot. It's confirmed I am contacting my States Attorney General. SAMMYDRESS.COM SUCKS DONT WASTE YOUR TIME OR LOSE YOUR MONEY! This has been going on since July 2015! Ugh -100 rating! Sammydress is so sorry and fake they even keep sending me the same sorry generated apology wow! Saying the same lie. Just say you are fake company who beat people out of their money. I won't waste my time again sending you (Sammy) order numbers for what? You aren't doing anything with it liars!
I'm very happy with my purchase on SammyDress. I bought a black dress on sale and it was perfect.
Delivery and shipping time was very fast, and the comunication with shoppers was very good!
I haven't problems with choose coolour or size, and the dress arrived in perfect conditions.
How I say, I'm very happy with my purchase, and I'm sure I'll buy on SammyDress because there a lot of products that I love!
Amazing experience, I ordered a total of seven swim suits for my self and friends, they just loved them, I will continue to buy from Sammy Dresses and will also continue spread the love to all my family and friendsto buy from them. Costumer service it's amazing friendly and all my suits were delivered in a very reasonable short period of time!. Thank you again and can't wait to reored from you!.
I love shopping with sammydress! I love all the items I get, and I love the friendly and fast customer service if something isn't quite right. I definitely recommend sammydress to everyone, and I always recomend to family and friends. I've been shopping on sammydress for 2 years.
My order # ~M************** was a great experience! The order was a wig and it was just as described. The wig is beautiful and I have received so many compliments on it! The customer service responds quickly and are so friendly! I highly recommend shopping with SammyDress! You won't be sorry I promise! I will be shopping with SammyDress for a long time to come! I love their products and their customer service! Great company!
I did two orders in sammydress, and I have good experiences.
Till now I stay really satisfied with the quality of the clothes.
I didn't have any problem, the clothes I received is exactly what I bought.
The clothes is very cheap and beautiful.
In the site we have the opportunity to write a review of the clothes we received and before we buy we could read the review of other person who already bought this clothes, this is a good way to see if the clothes full our expectative.
I recommend the site and I will buy again..
There is no phone number to contact sammydress or rosewe but since I ordered my orders through PayPal I disputed the purchase because my items was damaged and false advertised pieces. So PayPal was able to contact them directly to get a response and a settlement on my refund. Here's an email address from Sammy *******@sammydress.com but either order through PayPal or don't order from them at all. I also suggest buying from Amazon literally everything I saw on sammydress is on Amazon. And if the stuff is damaged you can easily get your money back from Amazon they have great customer service. If you didn't purchase Sammy dress items through PayPal idk how to tell you to get your money back
Dear Princess B.
Thank you, we always welcome feedback from our valued customers.
We fell short of our own standards because the customer is disappointed in us, and, for that, we are extremely sorry. We will work together with the customer to resolve the issue.
Would you mind sending us your Valid Order Number or Ticket Number?
We are trying to get in touch with this customer to discuss a solution to this problem that he will find fair and acceptable.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
Having ordered a couple of things from Sammydress I was impressed with the quality of each of the products I purchased. Delivery took around 2 and 1/2 weeks on standard delivery which considering it was coming from China to the UK was pretty good.
The website was recommended by a friend, however I like the website and the items I received were on time and we're just like the picture. I really love doing business with sammydress and will continue doing business with yoyou. Thanks again for the amazing shopping experience
Wow I wish I would have read before I ordered on 1/13/14. I am hoping I receive my merchandise before the 25th of January which is my birthday thats why I ordered the merchandise. Now I feel I wont receive it on time. Very disappointed. My order still shows pending. M**************
I am really disappointed with the Sammydress team. I really liked the dress I ordered. Its been 2 months now, they say that its already been dispatched however I never recieve it, not sure whose fault it is.
I ordered two blouses from SammyDress and it took over a month to get the first blouse. When it came it was the wrong size. I ordered a XXL and the blouse I got would not have fit on a 10 year old. The workmanship was shoddy and the blouse did not look like the picture. I tried to call them to return it but could not get a hold of anyone.(I tried everyday for two weeks) I finally started e-mailing and have received some responses. One response was that they would pay me $5 if I would give them two weeks to remail my blouses. I said no, just refund my money. On March 14th, they said that they would refund the price of the blouses but not the shipping. They asked if that was okay. I said that was fine and to send me my money so that I could be finished with them. I still do not have my money back. I will never purchase anything from them again. Just beware that they sell the same merchandise under other names. They are the biggest scam I have ever come across.
There was this dress that I really wanted and I put my credit card information in like 5 different times and it said I had to use a different card even though it says it uses my card type and I have enough money on my card. By the 5th time it said that, I didn't even want the dress anymore. Honestly that just wasted my time and I'm really disappointed that I couldn't get the dress I wanted.
Dear Nicole,
Thank your for your message.
I want to extend my sincere apologies for the problems you have experienced.We are here to help you.
We will contact related staff to confirm the problem.
For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm
Would you please send me the order number to solve your problem for you? Wish your reply. Sammydress Customer Service
http://www.sammydress.com/
Hello,
I wanted to review my order MM**************, I ordered a jacket, blouse and a cardigan. The quality of these shocked me tbh. I was not expecting to receive such quality for the amount of money they asked for. I payed less and received a better quality than I was expecting.
Overall great customer service and great quality. The shipping took more than what I was used to ( but hey, they're sending it from the other side of the world to The Netherlands...) and let's not forget, you pay almost nothing for these!
Kind regards,
Haerin
My order number is MS************** and i got 3-5 shipping business days. I ordered a dress and shoes for a wedding this saturday and today is monday and it is still processing. If i dont get this dress i will be in a lot of trouble because i am a braidsmaid in this wedding.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
For we have not shipped your order in time, we will full refund to you, please kindly buy the items you want in your local market.
I have had nothing but good experiences with SammyDress. I love the items I have purchased, the price CANNOT be beat! I also love that the expedited shipping is very reasonable, and items ship quickly.
I will continue to purchase items from SammyDress in the future!
I ordered my friends Xmas gifts off here on dec 8 it's now dec 22 and I haven't got a update a call a reply back to my email or nothing I'm clueless thinking it was a scam I really like the stuff they have on here but the communication and service sucks
Dear Jasmine,
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
We have taken care of your complaint and offered a resolution via the ticket center.
Thank you very much for your collaboration.
Sammydress Customer Service
http://www.sammydress.com/
This is far most the best China website to shop from that I have stumbled on the prices are unbelievable but trust me best value for your money been using this website for 2 years now and I don't think I'll ever stop I never regret buying here best part is they have a app in the play store! With tones of rewards, I invited my girlfriend to shop here and she loved me for it :D :D :D
I like sammy dress, i have never been so satisfied with service like I have been with sammydress's. They reply you as ssoon as possible, they have a beautiful website. And the delivery was very fast, never thought it would be so fast! Love it.
Overview
Sammy Dress has a rating of 3.6 stars from 6,937 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality and low prices. Sammy Dress ranks 175th among Prom Dresses sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Chandra B.
Thank you for being kind enough to tell us about your experience. It means a lot to us because it gives us an opportunity to improve.
I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
After the receiving of your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time varies depending on the specific product with the average processing time approximately 4 business days; however, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-10 business days to process.
If you could get back to us, we are always glad to help http://support.sammydress.com/?lang=en
Could you please send us your order number or email address by message here? Given one more chance, we would resolve the problem together.
We value your patronage and wish to continue serving you in the best way possible.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/