The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have ordered from SammyDress several times now and have nothing but positive things to say about them. I absolutely love every item I have bought. There customer service is excellent! The quality of especially their jewelry is amazing for the price. Just keep in mind that there sizes do run small when compared to American sizes so size up and you won't have any problems. They also have a size chart as well as customer reviews which come in extremely handy when trying to figure out the perfect size to fit you. I love the quality and color of the fabric, it's like nothing I have found here in the states for the price. I would recommend SammyDress to my family and friends.
My experience with the site ha been absolutely amazing. I have placed 5 orders with no issues. When my items were out of stock, they gave me a full refund and even a partial refund on shipping. The clothes have great materials and the prices cannot be beat. My shipping on all my orders were between 10-12 days with expedited shipping. They also answer any issues or questions you may have within 24 hours after creating a support ticket. I would recommend this site to anyone looking for stylish clothes at an affordable rate.
Llevo un tiempo comprando en Sammy Dress y la verdad es que me encantan sus produtos, en este pedido en especial compre poleras estampadas y una blusa y todas de muy buena calidad y terminaciones, me tienen muy contentas mis compras, por lo que recomiendo comprar en Sammy Dress, Incluso si no tienen un articulo en stock ellos amablemente te ofrecen esperar a que llegue el producto el reembolso, aunque el costo de envĂo a veces es un poco elevado, siempre ofrecen algun descuento muy buen servicio, sigan ofreciendonos productos de calidad love! "
Always great quality with Sammydress, i receive what i expect, and the prices are very good.Im in love with Sammydress jewels, very fashionable.The shipping has always been 25 working days or less then that. Never had problems with the shipping, or damaged pakaging, and never felt the need to change any sammydress products.The quality was really ok for me
I honestly do like this website because the products are pretty inexpensive compare to other website. The things I don't like about this website is that the way customer services responded, returns and refunds, and false sizes.
The first time I order goods on this website was two months ago with a total balance of $130+ USD (this included shipping). I ordered 4 blouses and 4 knee-length skirts. The blouses were terrific; true-to-size. Two skirts were true-to-size, one does not fit due to 2cm short on the waist line; but I didn't bother to return because of the expensive shipping fee. For the one-size skirt, it was blowing me away. I carefully checked the size chart and the product description. It said that this one-size skirt will fit from XS-M (Asian sizes). When I opened the package, I was like "Oh My God". This one-size cannot fit sizes XS-M like they described. It definitely will fit for XL-XXL. Again, I didn't bother to return because of the shipping fee.
This website is pretty much cool. If you buy blouses then I would recommend because it is pretty much true-to-size, some are just 1-1.5 cm off. But for skirts, buy one size up.
I discovered Sammydress about 2 month's ago and I love it. So far I have bought about 6 shirts, 4 bracelets, some cute over the knee socks, and i'm getting ready to order a bathing suit. The goods arrived faster than I thought they would. And all in good order. If you are looking for some really cute and fashionable clothes you have to check this site out. I saved the best for last. Their prices are CHEAP, CHEAP, CHEAP. But their merchandise isn't. Check them out. I'm serious. You'll be glad you did.
I have never experienced such great customer service before! I am amazed at how how quickly and efficiently they respond and how informative their answers are! Will be shopping with them again in the near future.
I ordered twice on this site. First order was okayish, but they did sent in 2 different packets and had to wait more.
At the second order i had to pay an extra fee of 15$ because they sent it to be inspected in the customs. They don't value their customers and didn't even cared about the fact that i had to pay extra.
The whole small price of the clothing is a scam considering the fact that they "price you on the weight of the items" for the delivery. There is no such thing as free shipping if you have a big order unlike other sites that have true prices and if you actually buy over 30-40 $ the worldwide shipment is free and from the same country.
I strongly advise other sites that have better items and value their customers.
My experience was great. I had many things that came from there in 2 days. I would want everyone in my family to shop here.
I <3 SammyDress. They have a lot of wonderful items at really low prices.
I am in the U. S and they ship from China so i do have a bit of a wait for getting items but they always get here in perfect condition and for those prices, it's worth the wait.
I have made few orders from sammydress.com and every time I was absolutly happy with my purchases. Sammy Dress is wonderful online store where you can buy good clothes at very cheap price. They have great customer service and quality of their items is pretty good. Sometimes it is not perfect, but it DEFINETLY worth the price you pay. I love Sammy Dress! If you are looking for good clothes at affordable price, sammydress.com is the place where you can find this. I'll definetly recomend it this website!
I am still waiting for an order I placed 3 months ago. The company has never even replied to my emails. Save your money and shop elsewhere.
This place has a lot of cute things. I so far bought two things and one came in really quick and the other took a little longer. I contacted costumer service about my tracking and they replied the next day! I love this website and will continue to buy from them
So far I have had two orders with sammydress... I love the things I ordered and I will continue to order from them.
Had a bad (2 month wait and poor customer service) with another vendor. Sammy Dress had the same items. They arrived in 5 days, even including a weekend, as promised.
I have been using sammydress from a long time and I'm really satisfied with the service. There's no hassle and Sammydress has lot varieties to choose and I've been noticed that their prices are also affordable. I've purchased many jewelries, watches, etc. and all came in good condition and I'm loving it!: D
I told my friends also about the Sammydress and now they are also using it too.
I want to thanks Sammydress crew for they care, as I sent the wrong adress, they send me again my order with diligence and honesty. Best regards
Pick your order items correctly, i. E size, colour etc and take into account that sammydress is in china.It may take a while before you receive your package but for me, ITS ALWAYS WORTH THE WAIT. Sometimes packages reach even in two weeks.SAMMYDRESS.COM is a very good site. I would give them 10 stars!
That was my answer when my friends asked if sammydress was for real. They told me they would only order if my order went well.
What more can I ever ask for... sammydress has proved for me to be an online shop that deals with quality at such throw away prices. The customer care is personal, excellent!
I would recommend anyone to shop off here. Its has stuff for everyone!
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear Meg H.
Thank you so much for informing us about your shopping experience.
We are so sorry to know that your items did not receive your package.
Would you mind informing us your order number so that we can follow
Your order and give you a happy solution.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en
Appreciate your kindly understanding.
Hope hear from you soon!
Kind regards,
Sammydress.com