The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I have used sammydress three times now. While sometimes it can be difficult to guess sizes, I have been very happy with my purchases! The prices are great! It takes a little while to shop to the US, but it is worth the wait! The customer service department always answers my questions quickly. I love all the different styles sammydress has to offer!
SammyDress is great! They have lots of different styles, the clothing is really cheap, and the quality is nice! Customer service is great too! They always respond to any questions I have and are really nice!
Order# M**************
Order time: 03/19/2015
I ordered quite a lot of things on this site and I have to say I've always been satisfied. The prices are all very low and contrarily to what people may think, the cloths are all of great quality! Sure delivery sometimes is late, but it's definitely worth the wait, and since it comes from so afar it can be helped. Also, when I had problems the staff was very quick to contact me and help me. A very nice site!
I've been shopping at Sammy dress for sometime now and I've made a several purchases from them and they continue to impress me.
They have a pretty good variety in their clothes and they are super cheap.
Another plus point with Sammy dress is their promotions which they have almost all the time.
Be careful when selecting the sizes though because they are smaller than the usual UK or US sizes so make sure you go a size up when you're placing the order.
I will be purchasing more items from Sammy dress in the future since they save me a lot of money.
I'm so in love with sammydress clothes and accessories they are not that expensive I could buy just anything I want I don't have to worry to go shopping at the mall I can just order it I love it I have such a Fantastic experience with sammydress
Quality of items exceeded my expecexpectations by far... usually you get what you pay for... not here. I dont know how they do it, but they do
I bought four tops between an xl and a 2x. The largest was closer to an American 10-12. The site was great, love the styles and delivery was quick apnd hassle free but don't think you're getting plus sized clothing. No way.
I heard a lot of mixed reviews about sammydress and decided to try them out. One of my items arrived damaged but all I had to do was write them telling them what had happened with a picture for proof and I got points towards money off my next purchase. The rest of my items were fine and look just like the pictures. Some of the material is a little on the thin side but that's great for summer when it's so hot out.
This was my second time ordering from Sammy Dress. Their prices are extremely affordable, the reviews are very helpful, and overall, incredibly happy with the two dresses I bought. They were great quality and arrived quickly.
While searching through this website i seen some beautiful clothing and accessories at affordable prices. I ordered a shirt but it took a long time to arrive, but when i got it it was beautiful and fit me nicely!
I love everything about their products: the cost, the selection, the design, and the quality. They do take a long time to come all the way from China, but I think it's worth it. I regularly find things on their website that I've never seen anywhere else, and everything that I buy is exceptionally well-made.
I noticed that some people love SammyDress and others never go their orders and receive no reply to their messages. I am one of the unlucky ones. Does anyone have advice on how to receive customer service?
I finally received an answer to my complaint. A representative said they would return about 1/3 of the money I spent. The rest was needed for shipping and handling since I didn't pay for insurance. I have not yet seen even that reimbursement on Paypal. SammyDress would be a good deal if you got anything, otherwise an expensive mistake.
I love that the products in Sammy Dress are relatively inexpensive and cute! The items that I ordered were exactly like the pictures they put up and it didn't cost me a lot, too! I would definitely buy from this store again.
They are amazing great they work fast when u have a problem.
I have been very satisfied with all of my transactions with sammydress.com. They have a really large selection of all kinds of products including; clothes, jewelry, and makeup, and it's easy for anyone to find a style they would enjoy wearing. They have a really unique jewelry selection and I get asked often where I got most of my pieces. Their clothing sizes are also very accurate and they even include a centimeters to inches calculator to help take the guess work out of choosing sizes (which is really helpful). Shipping time for me can be anywhere from 2- 3 weeks which really is not bad for the distance it travels and I believe shipping prices are very fair (a lot less than I have paid elsewhere). I will most definatly purchase from this website again. Did I mention a lot of their items are from $10-$20? That's better than lots of other retailers =D.
Sammydress.com has given me one of the best shopping experiences ever. They have a wide variety of products to choose from; clothing for both men and women, shoes, accessories etc. I use this site because its easy to navigate and with the wide assortment its easy to find something great at a very affordable price. Your orders are shipped in a timely manner but what I love the most about this site is the excellent customer service team. I LOVE SAMMYDRESS.COM
So happy I trusted in my gut and started shopping with sammydress. They're a respectable company that has good, fast customer service and for the prices I pay you can't go wrong :(
Placed order 2 items turned up. No reply from emails 7 weeks later still no refund for items out of stock will NOT USE AGAIN
Dear Wendy G.
Thank you very much for bring your matter into attention.
Please kindly refer to our policy http://www.sammydress.com/m-article-id-16.htm
As a full responsible company, we always keep our word.
Please let us know your order number so that we can offer you solution.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en
Thank you very much for your review and attention
Hope hear from you soon!
Kind regards,
Sammydress.com
Sammydress.com is an awesome site for cheap cloths! I get less expensive items that I don't wear very often. I buy tons of clothes I can wear over time. (the quality is great, but don't plan on buying something you'll wear to your job all the time) Make sure to check the size charts. Sizing is smaller
The price for sammy dress was very good i bought few pants all in great condition and speedy shipping from over seas. I have no complaints
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear Carolyn,
Thank you for your recent reviews.
We feel sorry for the inconvenience.
If you want to contact with us, please refer to http://www.sammydress.com/m-article-id-12.htm
Or you can provid us your order number and we will contact with for information.
Waiting to receive from you.
Best Regards
Sammydress Customer Service