The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Good quality clothing at great prices. Shipping is fast. Awnsered questions very fast and thoroughly.
Amazing experience, I ordered a total of seven swim suits for my self and friends, they just loved them, I will continue to buy from Sammy Dresses and will also continue spread the love to all my family and friendsto buy from them. Costumer service it's amazing friendly and all my suits were delivered in a very reasonable short period of time!. Thank you again and can't wait to reored from you!.
I like SammyDress because they have a wide variety of items, you can find a lot of things, and they are really cheap. If you have any problem they are very helpful and try to solve it really quickly. I bought two items so far and I am satisfied with both of them.
I absolutely love this site! They have the cutest things for real low prices. Shipping is pretty fast too. I've bought around 8 things from this site and everytime the quality was good. Customer service responds quickly in case you do encounter problems :)
I enjoyed shopping online at sammys dress. They remained helpful & assured me everything will be fine. I appreciate their candor and consistency.
I had a very satisfying experience with Sammy dress. I loved it very much.
Sammydress.com is very easy to order from with everything coming in great quality and true to size. I love shopping there.
I ordered from Sammysress, took my order for ever to get to me, very disappointed when it arrived, X large size was more like a medium, sent wrong size shirt also! Never buy from them again! EVER!
SAMMY DRESS HAS THE MOST AFFORDABLE CLOTHES AND THEY ARE A GOOD QUALITY FOR THE PRICE. WHENEVER I HAVE QUESTIONS OR CONCERNS THEY ALWAYS RESPOND BACK VERY QUICKLY. LOVE THIS SITE. I LITERALLY SHOP FROM THE SITE AT LEAST ONCE A WEEK.
I love my rhinestone and pearl ring! It is so dainty and girly! Pearls are always classic! Great quality and looks beautiful!
I am so happy with my latest order MM************** from SammyDress! The two full-length chiffon dresses looked exactly like the pictures and are a perfect length for my 5'3' (most long dresses have to be hemmed). I also received two lovely gold leaf hair clips that I can't wait to wear and a fabulous dark brown leather shoulder bag that again looked just like the pictures. The order came in record time-about a week!- using expedited shipping (which didn't cost much more than regular shipping that can take up to a month or more). Very satisfied with this order.
I love SammyDress! Very cheap prices and many free shipping items. I am very satisified with my order and will order again! What a fun site to shop!
I ordered from SammyDress. Nothing fit, and I am struggling to return the items. They came with no return slip, and I've been trying to get some help from them for days. They keep making me jump through hoops with no satisfaction. Stay away from this business...
Dear Jill M.
Thank you very much for bring your matter into attention.
We are terribly sorry for the Size Issue you are faced with.
Maybe you choose the wrong size.
Please kindly refer to our policy http://www.sammydress.com/m-article-id-16.htm
If we made a mistake, we are happy to fix it for you.
Please let us know your order number so that we can offer you solution.
Please kindly submit a ticket here http://support.sammydress.com/?lang=en
Thank you very much for your feedback.
Hope hear from you soon!
Kind regards,
Sammydress.com
I am satisfied again. Still most of my orders is in the best quality. I have dozens of clothes and bags from this shop. I plan to buy again in the future.
Most of my favourites clothes are from SammyDress. The only disadvantage is that I live in Western Europe and shipment lasts
I bought several different items from SammyDress. They all came at the same time and came in a orderly fashion. Their clothes are cute and affordable.
I would buy from SammDress again.
I´ve shopped on sammy dresses many times and the quality of products impress me, if you think in the low amount you´re paying for it. I extremely recommend it. The times I´ve had to use customer service, they always responded on time and resolved the issue.
Sammy Dress is the absolute best! I ordered a few clothes, some jewelry, and hair accessories. Not only did I receive my order quickly, (I used the Expedited Shipping), but every thing fit perfect and just as described on the site. Did I forget to mention how inexpensive everything is?! It's like a girl's dream! Lol. I will definitely order from there again and again.
Oh Sammydress, why do you make such cute stuff? If you are about five feet tall and skinny as a rail, most of this stuff will fit you. However, be ware that if you are around my height(5'8 with an athletic build)all the cute dresses will be shirts on you. Also, (obviously) there stuff is very cheaply made. A lot of it looks similar to the picture but just isn't quit the same. Along with being cheaply made, buttons on shirts can come off almost immediately after they are removed from the package. SHIPMENTS CAN TAKE FOREVER! I ordered a LOT of stuff in August and it arrived in NC, in April. (APRIL!) The only thing I have ever ordered from Sammydress that came in about a weeks time is their jewelry. Also cheaply made but very cute and fits perfectly. Check out their app. To see plenty of men and women in their clothes with reviews on clothes.
Dear Tricia,
Thank you for your review.
We feel sorry for the issue that you have described.
Can you provide us your order number?
Once we have confirmed it, we will solve for what you mentioned.
Hoping to receive from you.
Best Regards
Sammydress Customer Service
Your products are high quality and are exactly what I was looking for.
Thanks!
I ordered an item in November 2014 and it's May 2015 and I still haven't received my item and I haven't received a refund. After I filed a complaint with PayPal, Sammy Dress customer service replied that I could only receive a 50% refund because the item was lost in shipping. Also, they would not refund my shipping charge. This answer is pretty lame, considering it's after 2 months of waiting for a refund they already promised me. Do not buy from here. You've been warned.
Dear Sean,
Thank you for your recent comment.
We are always stand on the customer side and we will do our best to help customer.
Can you send us you order number?
After we have confrmed this situation, we will claim to the shipping company and provide a better solution for you.
Hope to receive from you.
Best Regards
Customer Service
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Dear Joan,
Thank you for your recent review.
We have the size chart at each page for customer to choose for the best size.
Can you send us the order number?
We need the picture to prove this issue, after we have confirmed, we will figure out a solution for you.
Best Regards
Sammydress Customer Service