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Rugs USA Reviews Summary
Rugs USA has a rating of 3.2 stars from 2,678 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs USA most frequently mention customer service, great quality and fast delivery. Rugs USA ranks 13th among Home Decor sites.
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Service was great! The rug was delivered with no issues. I wish they had more indoor outdoor rugs.
The ordering and pricing and everything about my ordering process was easy and fast.
Great price, convenient, quick delivery, excellent quality.
It looks perfect! It is so soft and very comfortable with that padding underneath. An extra Bonus is that you can throw it right in the washing machine!
Ordered rug in off-white and, upon arrival, I noticed the rug is not off-white. It is a tan, and much darker than pictured online.
There is a huge selection and I can see the rugs in my living room. It really mad a difference to see the rug in the room.
Overwhelming at first, so many choices, but found one I like
My Persian Rug was exactly as depicted in the pictures. It is beautiful and great quality
We just love our new rug. So soft to walk on. Will buy from them again. Great
Service!
Arrived one day ahead of schedule as pictured. Packed well with no damage to lamp or shade. Some assembly which was easy and the lamps are of good quality. Would recommend!
Picking out a rug was so much easier using your view in my room application. LOVE THAT! I found a fun rug for my office/craft room. (And it was on sale! Double Awesome!)
The rug arrived in the wrong size. A size that is not listed on the site. I was able to receive a discount but I would have been very happy if my original choice arrived without problems.
Excellent service. Hgh quality rugs. Fast delivery.
I ordered two rugs. One was perfect for my home, and the other was a beautiful rug but not quite right for the area intended. Rugs USA sent me a return slip and I took re-boxed the rug and took it to Fed Express. I have not yet received the credit for the returned rug.
I liked the rug. It was an easy transaction, arrived promptly and was well wrapped.
The rug I ordered was delivered as scheduled and was exactly what I expected!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members