This company is running scam. The clothe they ship to you is totally different from their on-line post. Their customer service is also very bad. They ask you ship clothe back to China and you need pay expensive shipping fee. Or they suggest you to sell it on line by yourself. BAD company, Bad clothe and Bad service. When I leave negative feedback on their website, they immediately delete it. DON'T BUY FROM ROTITA.

Thought I had found some lovely new clothes. When they arrived, some 7 weeks after ordering, they were of VERY poor quality, buttons falling off and stitching very poor. Returns policy is appalling, you have to return them to China at your expense, and if you're lucky, they'll give you a 60% return. It was even suggested I sell them online or donate them! I wouldn't use these as cleaning cloths, terrible scratchy material and they'll probably disintegrate if I wear them. If I had known they came from China, I would not have bought them. In future I'll check first.

I also waited over 2 months for my order and when it came it looked nothing like the photos of it and the material was cheap and thin. Terrible quality. But more importantly the dress was 2 different shades of blue as if they had run out of fabric! Unbelievable! The style was good and I would have ordered other clothes but not now. The styles are good but the quality and service terrible. I will NEVER order from this site ever again

The people at rotita are really scammers. While I was trying to obtain a refund (never did although I returned the items) they have the nerve to send an email 'inviting' you to give them a good review for a discount on your next order! Seriously, how can you believe ANY 5 star review when they are paying for it? Paypal suggested I return the dresses which I did at the cost of $32.00 and rotita says they never received them! THEN I find out that once the package reaches Chine there is NO TRACKING! SO for a purchase of $79.00 plus the return shipping of $32.00 this transaction cost me $111.00! Paypal will not help, AFTER I did what they said and returned the dresses so I am really down on PP. This is what they sent me: 3-16-17
Hi, dears,

Sorry to interrupt you! But I can't wait to tell you this great news! From now on, you just need to spend 3 minutes to make a positive comment, and then you will get $3 from Rotita.com!
Take the following steps:
1. Just click the linkhttps://www.trustpilot.com/evaluate/rotita.com
2. Make a positive comment on our site.
3. Make a screenshot of your comment, then submit a ticket attaching with this screenshot on our site.
4. After checking your ticket, $3 will be put in your account balance. You can use it at checkout page when you buy any items on Rotita.com.
What are you waiting for? Hurry to catch the chance! Any more questions, please submit a support ticket contact our customer service!
Best wishes!

Like all the other reviews, this company should be closed and never able to do business again. Firstly, the advert says free shipping and the pictures of the items look really nice with big discounts. One thinks the company is in USA. However, one has to pay for shipping unless you want to wait a long time, in my case this was around £6. Both items were obviously wrongly sized and looked shabby and misshaped at the smaller and larger size, xxl they say is 16/18 but one of the items must have been a UK size 10 and the other a shabby baggy jumper at 20/22.

When I tried to contact Rotita they were asking for photos of the items and the photo was not compatible with the type they ask for. After about 7 emails and my taking pictures with a tape measure to show the size, they sent me the address and I was livid. They offered me 20% and then 30% off what I had paid and suggested I sell them to my friends in a further email. I kept asking them for a prepaid shipment label to which they totally ignored. The items were for a weekend away and I had to wear alternative clothes and had been looking forward to receiving the items.

Today I shipped them and tracked them via the Post Office, the address being China and it cost me £17.20 and now here I read that they don't pay for return shipping. I paid by PayPal initially and will be making a claim through them if I don't get my full refund and both shipping costs.

DO NOT BUY OR HAVE ANYTHING TO DO WITH ROTITA AND I WILL REPORT THEM TO FACEBOOK WHERE I SEEN THE ADVERT SHOULD THEY NOT BE FORTHCOMING. PLEASE BELIEVE ALL THESE REVIEWS AS IT'S SADLY TRUE XX

I ordered a jacket from this company, their site says it ships within 5 business days. After 4 weeks I contacted them, which is a pain, there's no phone number or a straight email, it's some sort of writing a ticket and waiting until they decide to respond. They finally responded with the item out of stock. Waited another month and sent another inquiry. No answer, I send about 3 inquiries to cancel my order. When I contacted PayPal to stop my payment and cancel my order, the next I get a notification that the item was shipped, couldn't track the package for 5 days. My item finally arrived a few days ago. It looks ok, by the sleeves are super short. I'm gonna keep it just because I read on other reviews that you can't return anything. So I gave up. I just would want anyone to go thru this horrible shopping experience.

I feel so annoyed that I have been conned by Rotita. Sizing are totally wrong - at least 3 sizes too small. No returns address and when asked for was told that I would have to pay to send back to China (I had no idea the items were coming from there) and not to bother and sell them or give them to charity. So disappointed and their adverts are all over my iPad and I don't know how to remove them. Please do not get conned like me.

Bought 2 dresses using size chart provided. Dresses arrived eventually. Sizes were much too small and the quality dreadful. Returning is not easy. No paperwork attached to delivery and no return address. On contacting Rotita using their site they asked me firstly for order number. Next email asked why I want to return items. Next email stated that the will offer me compensation as it is expensive to post to China and it will take a long time to receive money. Terms and conditions actually states refund will only be 60% of total cost and you pay for your own postage to send back. I am now waiting to be told how much 'compensation' is. Address in very small letters on address label states an address in Middlesex. Big mistake using this site. I feel like a total idiot.

Despite using Rotita's own size conversion chart and their reviewers advice on sizing, two of the items were far too big and the other way too small. The quality of the items is appalling - especially one of the dresses that looks like a particularly talentless child's rendering of the dress in the photo.
When I contacted the company about returning the clothes they replied that I should 'be kind' and give them to charity or sell them because it would be 'not worthy and troublesome' to return them to China! Thus far they have not given me a return address. The reviews on their site are either fake, paid for or written by the same four year old who made the dress they sent me.
Caveat emptor - buy from this company at your own peril.