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Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
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Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
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My order has still not arrived ~ over 16 days. Impossible to Speak to someone. Number is a 909 #? They took my money fast through PayPal. Products look legit but I don't believe they are! BEWARE.
I wouldn't be seen dead wearing this horrible item, which looks nothing like the product advert. It took 6 weeks to arrive, and when it did, the material is the very cheapest - the fit is not as advertised and to top it all the top half of the dress is purple/blue and the bottom is royal blue. (I ordered something that I thought was navy blue all over) Yuk!. I wish I'd read these reviews first... really I wouldn't advise anyone to buy from this awful company.
I made an order. Then cancelled it. Rotita continued to process the order. And charged my account. There excuse was they didn't see my email till it was too late. Very very angry. They will only offer 60% refund now and I have to incur shipment costs
Unable to return products to to no returns label, and you have to pay for the postage. Avoid this company.
I ordered two items, a top and a dress at a cost of £45 - they took weeks to arrive. And the quality is awful. The neckline on the dress does not sit right as it's made wonky. The arms on the top are tight and the pockets are far too high. I can't wear either item! I contacted Rotita who offered 20percent refund and suggested I sell the items on. I responded that I wouldn't open myself up to complaints by selling the garments and said I wanted to return the items. They have now said that if I send the items back registered post they will refund me 60percent. I have also realised that they are based in Shanghai in China so I probably won't bother.
Dreadful Products and even worse customer service. If you are prepared to flush to your money down the loo - then do it now before you order from rotita. I ordered a dress, it was way too small and they will not exchange or refund it. They continued to offer me a 30% refund for a while or told me to sell it! I persisted in asking for full refund when I returned it. Now they do not reply to me at all. Complete Crooks!
If you see some glowing reviews among a bunch of bad - BEWARE! Companies are now buying reviews! Sad to say. And this company does not look like one you should take a chance on.
Their site looks American. Actually Chinese. They make it impossible to return! Such a scam. Even shipping says 3-5 days. Takes weeks. No customer service. Do not. I repeat. Do not order from them!
I ordered a ladies top. It arrived (from China!) badly packed so very creased. The quality of the fabric is very poor as is the workmanship & finish. Long wiry transparent threads hanging from the hem. No invoice, etc.
I am trying to negotiate refund via PayPal. Rotita have offered 60% state I must pay postage registered return. A charity shop wouldn't get £2 for this top. I am furious but hope that PayPal can resolve this.
It took Rotita 6 weeks to deliver a "navy blue" maxi dress. When the order arrived, the dress proved to be half purple and half cobalt blue. Given the low price I was expecting it to be cheap fabric badly made. But it exceeded my expectations by being not just the wrong colour, but two wrong colours. They do have a customer support system. So far they say: "We checked with our product department, they confirmed that the top part of item is slightly different from the bottom part, it is the correct item." It's atrocious.
I always check these review sites because let's all get real, nobody wants to be scammed. Honestly though, I won't go to cupshe or wish because they just take money and never send anything. I used Rotita once. I ordered this black and white and red striped dress and it's probably the best online purchase I made. It was cheap, well made, and it came in about mmm 2 weeks? Seriously, I would recommend this site.
I purchased 3 swimsuits from Rotita, and didn't even bother trying two of them on because the first one was such poor quality and fit terribly. There wasn't an invoice in the package, and there's no return address on their website. The return address on the package is a Chinese address. I tried contacting them by leaving a msg. On their website but haven't heard back. I'm out $80. BUYER BEWARE!
I bought the ' Patchwork Long Sleeve Pocket Design Black Sweater Dress' from this website. It was the worst dress ever. I wrote a review on it and it was almost immediately rejected by the website. No wonder all the reviews you see on the website are good, because they do not publish bad reviews. So here is my review:
'This dress is made of polyester not cotton. The moment I put it on, static electricity was generated on my hair and body. The material looks very cheap, shiny, and it clings to the body. It was poorly made, the stitches are untidy, the worst dress I have ever bought. I felt like I was wearing a black bin bag. I will not recommend this dress to anyone.' I agree with many other reviewers here that this is a scam. Rotita is a scam and its website should be taken down!
I absolutely hate this website. I think it should be taken down. I brought items it came two months later. The items did not fit. I truly believe it took so long to get here is because they put these horrible fabrics together when u order them. It's something my daughter could have made on her learners sewing machine. U don't have to believe me but don't get bamboozled like I did.
This is the worst online clothing store. How can I get my $240.00 back. I cannot wear any of the items I purchased and when I contacted them they tell me to sell my items or give them away as gifts. Unbelievable!
This sight promises one thing and delivers nothing. Says 2 to 3 days delivery, still waiting 2 weeks later. Can not get a hold of anyone. No good phone number, no responses to any of the emails. Charged my account within 48 hour off order. This company is a rip of, stay clear.
I ordered a two-tiered cotton dress on 1st February, arrived today 6th March, after five weeks. No sensible response to my enquiries, except to say it was being shipped, then out of stock, then shipped, then "being made". The dress has arrived today, and it is awful... absolutely huge, the top and the bottom in two different colour and fabrics: I wouldn't be seen dead in it! Returns hopeless, have to ship back to China at my own expense, to receive a 40% refund (the rest for their "costs") - I won't bother, just write this off to experience. I should have known better...
Placed order over 6weeks ago and paid for priority shipping which was to take 3-4days and still waiting. They gave a lam excuse and told they would send asap but still waiting.
DO NOT USE
CHEAP! HORRIBLE! Sizes are wayy off! Tried to write a review on the page and it was erased and rejected from their reviews only showing the 3 plus stars. Ridiculous, misleading scammers! Items sent from china! Dont do business with Rotita! Waste of time and money!
PLEASE do not buy anything from ROTITA, the outfit advertising a lot on the facebook.
Some of their stuff looks OK and seems reasonably priced.
What you get does not resemble the photograph in any shape or form. When you are buying, you are told that you can easily return items within 28 days for the refund.
In practice, it takes ages to get out of them return address, which turns out to be in Shanghai AND you are told that you will only receive 60% of what you paid. The rest is deducted for their expenses!
DO NOT TOUCH THEM WITH A BARGEPOLE!
The dress I bought IS NOT the dress I was sent. What I received is such poor quality, I would be embarassd to give to charity. You have been warned!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members