On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
View all
GU
Rebdolls
Etiko
Hurley
Ashley Stewart
Berlook
Maurices
Forever 21
Dorsu
Haute Swimwear
Joyya
Rebellious Fashion
Rotita Reviews Summary
The company enjoys a strong reputation for high-quality products, with many customers praising the craftsmanship, precise sizing, and stylish designs that cater to a diverse range of body types. The ease of the ordering and return processes further enhances customer satisfaction, fostering loyalty among shoppers. However, concerns regarding shipping times and costs have been noted, with some customers expressing disappointment over delays and the expense exceeding product prices. Overall, the company demonstrates a commitment to customer happiness, balancing quality offerings with a responsive service approach despite logistical challenges.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I had a wonderful experience with Rotita. The quality of items I ordered and received was satisfying and I am planning to order a lot of new stuff here. I plan to purchase some gifts for the holidays that suited everyone's different styles from Rotita now.
I ordered a dress on Rotita and it arrived in two weeks. I was surprised by the quality of the product, which was actually good for the price. The styles on the site are really attractive. I will definitely order more in the future.
I have ordered a number of different items from Rotita over the past few months and I am never disappointed. The site has become one of my favorite places to do some online shopping. Already recommend it to my friends. Don't hesitate with ordering from Rotita. It is a wonderful site to buy from.
I can see lots of fashion styles on Rotita and their service is efficient and their goods have great quality. My experience was really good. The customer service respond on time. Quality products at a low price and fast shipping. It's really the best shopping online website.
I had the most amazing experience at rotita.com. The photos of items were very appealing; trust me, what you see, is what you get. The customer service is top-notch as once I placed an order, I received the shipment. My dresses were in good shape and were a perfect fit and taste. Such a delight! I recommend "rotita.com" to anyone who needs to buy a nice something for themselves or a gift to someone; the website is a gift itself!
Great site for shopping. I used them many times never found anything wrong about their product and they are fast it product delivery. So whenever you order you can be sure about the delivery time without any doubt.
I have received my items from rotita.com. They have great quality, not to mention the great prices. That's what keeps me coming back. I have been more than pleased with the items I have received. I find the size charts to be very accurate as well as the items pictured. You just can't beat the prices. These same items bought at a high end boutique would be very pricey. Overall I must say I am more than pleased with the items I have received.
Really a huge collection of dresses in rotita.com and the quality of the dresses are very good and also price is reasonable. The customer service of rotita.com is mind-blowing and quick delivery. I overall satisfied with their service. I definitely will orders in future.
I ordered some fashionable items for my daughter. The items reached me very soon. My daughter became very elated at the very first sight of them. They were so nice in design and stylish. The items were just like my order. The staff there is very friendly and responsive. Thanks to them for their quick delivery and best service.
Very professional. Good quality products. The customer server is helpful and yes they deliver your product on time this is my third time shopping on this site and I will recommend them to anyone who is looking for good quality products on low cost.
They do not use american sizing, so even though they claim to sell plus sizes, the clothing does not follow. I would not be surprised if the dress I ordered was 3 sizes smaller than listed.
Normally, I would send it back, but it is not worth it to ship a 10 dollar dress to China! I will just take it to a woman's shelter and maybe someone there can use it.
I wish I had read reviews OFF their site - it's pumped up, you get crap, they make you pay shipping and get 60% back? So they can sell their crap again? Facebook should be ashamed! Stay away! I'm letting paypal deal with it.
I made the mistake ordering without checking reviews. I was expecting something terrible after I realized I should have checked reviews BEFORE. The clothing doesn't look bad--I doubt it would last more than a season, though-- but it's is about 3 sizes too small. Lesson learned. I ordered from Lulugal, but their website says Liligal, now.
DO NOT BUY FROM THIS COMPANY.
The product takes forever to get to you because if is coming from China. The product did not match in size even by their own size chart measurements. They sent me ONE earring and told me that is how it comes not in set of two. What? The shirts were see through and VERY POOR QUALITY>
They would not refund me they wanted to me to resell the items of give them away because they said it would cost too much to ship. They stated they would give me 15% on next purchase and 60% of the purchase price back because they would not refund the whole amount because they had to pay for shipping. This is FRAUD. I would not have bought from them if I knew this was coming from CHINA
I agree with all the negative Rotita victims, I bought a shirt and it was the wrong size so I tried contacting Rotita several times and no response. I guess I will never see a refund or even an exchange. Right now I would love to get my money back. STAY AWAY! FAR AWAY! DO NOT BUY FROM THEM!
I hope laws are brought in to save customers dealing with companies like this... they are obviously making a fortune sending poor quality goods nothing like advertised and then only offering a 60% refund once the goods are returned at your cost... this is obviously so they can continue to send out the same garments again and again, a bit like homing pigeons!... what a scam... My dress arrived made from 2 different fabrics and colours and very poorly cut and finished... I am dealing with PayPal at the moment and they are upholding the refund but have asked for the goods to be returned at my cost... the postage to china will be more than 50% of the original cost... however, after telephoning PayPal they have agreed this is not right and will refund my payment in full without any return to China being required. Thank goodness.
Steer clear of Rotita and any other names they trade under.
I purchased two dresses from this company and followed the sizing on the site. The package took almost 3 weeks to arrive. The dresses are beautiful if you are a size 6. I ordered 3X and I think they might be a medium to a large. The refund policy is horrible so not worth sending back to China. DO NOT USE THIS COMPANY!
Product completely not as described in colour, style and size. No information forthcoming as to how to return. Very poor quality and no practical assistance if you complain. My review on the site has not appeared - I find this suspicious. Would not use them again despite really nice pictures on the website. It looked too good to be true, and it was.
Last week I placed the order on rotita.com and got the product on time. Well, I was not expecting that they will deliver the dress within 4 days. Anyway, the quality of the items was good enough at that price. And will love to recommend rotita.com to all.
I made an order, but the order never came, Rotita explained that the parcel returned back. I suspect that the company did a mistake in the address the reason the parcel had been returned. And the refund of my money is only 60% for the mistake I never done. Why the customer is a victim? I am looking for a legal procedure to sue the company. Meantime, my advise is to never deal with Rotita.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members