Steff H.

Researched various products on line (reviews) and visited couple of retail stockists. My reason for needing a light cordless product is due to shoulder pain. Was disappointed with the weight of Dyson, Vax and Shark, why are all the works at the top of the handle so you are constantly handling the weight. Anyway, a friend showed us her Gtech - I was convinced. Looks more like a traditional vaccuum, but much lighter. Ordered it on line Saturday 3,30pm - arrived Sunday morning - good or what. Delighted with the performance, so well designed and so powerful. Not as much capacity as my traditional, but every bit as powerful. Light and easy to use. I am sooooo pleased. It was a bit expensive, but it's only money...

Product completely not as described in colour, style and size. No information forthcoming as to how to return. Very poor quality and no practical assistance if you complain. My review on the site has not appeared - I find this suspicious. Would not use them again despite really nice pictures on the website. It looked too good to be true, and it was.