business logo of Rotita

Rotita

rotita.com
casual, lounge, resort womenAge 19-25, 26-45
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About the Business

Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.


rotita.com
Hong Kong
Founded in 2009
Clothing item from RotitaFashion apparel by RotitaMerchandise from Rotita clothing lineRotita fashion product

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $79

Returns

Return Policy: not free
Return Instructions: only items in their original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: label fee

Sustainability

Recycling Program: no

Product

Style: casual, lounge, resort
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL, 1X, 2X, 3X)

Customer Service

Support Channels: chat, contact form

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna

Membership Programs

Rewards Program: TopCashback

How would you rate Rotita?
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Reviews Summary

Rotita has a rating of 4.2 stars from 10,338 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rotita most frequently mention customer service, good quality and bathing suit. Rotita ranks 3rd among Discount Shopping sites.

service
1,462
value
1,406
shipping
1,419
returns
1,306
quality
1,393
This company does not typically respond to reviews
New Jersey
1 review
4 helpful votes
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Uncommunicative
June 11, 2018

Ordered three blouses same size waited six weeks for delivery no emails at any time not even verifying $100 order. Terrible customer service. Will not shop here again. Products misrepresented but ok doable

Date of experience: June 11, 2018
Florida
1 review
11 helpful votes
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Buyer beware... I should have known better than to order from this company without researching it but the prices seemed fair and their advertising is slick. I ordered 4 items in my normal U.S. Standard size and not one thing fit. Each item is approximately FIVE sizes too small!

Date of experience: June 1, 2017
Louisiana
1 review
2 helpful votes
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Awful
March 14, 2016

I've placed an order seven days ago and haven't received a tracking number or anything yet. I've tried contacting them but nothing. This is ridiculous! Somebody need to find this person that's taking people money!

Date of experience: March 14, 2016
Rotita R. Rotita Rep
over a year old

Hi Bracie,
Your orders have been processed, please check shipping notification email or login user center to check the logistics information. If you have not received logistics information ,It will be received within 48 hours, It is an e-mail, including tracking number and links.

Nevada
1 review
0 helpful votes
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Highly recommended
September 19, 2015

Wow super cute dress. Much heavier, nicer cotton blend material than expected for price. I got tons of compliments. Medium fit great for me. Nothing falling out or too much cleavage, but does raise up the bust so you waist looks smaller -yeah!

Date of experience: September 18, 2015
Florida
1 review
5 helpful votes
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I emailed 16 times! Never got merch. They kept saying delivered. Went to post office for proof! They then offered me a 60% refund for what, my 40% never delivered imaginary sweater!?
So many reviews of THE SAME ISSUE! None gets product, refund or customer service. Please learn from my mistake. Contact PayPal and Better Business Bureau if you've been ripped off too!

Date of experience: February 5, 2017
Japan
1 review
0 helpful votes
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The Reviews are Real
September 10, 2015

So many options, such a wide variety of clothes- for all super cheap with good quality! You can look at other people's reviews and pictures to help you make the decision, and they have dandy little size charts for each item as well!

Date of experience: September 10, 2015
Australia
1 review
6 helpful votes
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Inaccurate information regarding sizing. Poor customer service. Took longer than quoted for delivery. Garment description wrong. Paypal did $#*! to assist. Ordered top tops of the same size - one just fits, the other does not fit at all. Total rip off for what I paid. Warned all my friends to stay away from them.

Date of experience: October 15, 2019
Mississippi
1 review
1 helpful vote
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I really enjoy my shopping experiences with Liligal.com. They have trendy, cute clothes like what I might find at Forever 21 or Charlotte Russe, but better prices and more appealing styles. Unlike the other reviewers, I have yet to receive something that isn't decent quality. Everything I have purchased has held up for a few washes so far, and still looks nice. Shipping is fast, too!

Date of experience: November 6, 2017
Missouri
1 review
0 helpful votes
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Fantastic
June 16, 2017

Haven't shopped there much over the past few years but will be shopping there a lot more now! Fantastic, high quality merchandise, unbeatable service and strong values! For me they have consistently lived up to their good reputation.

Date of experience: June 16, 2017
New Jersey
1 review
4 helpful votes
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I'm pisted off!
June 6, 2017

Still waiting on my order, cannot call them (line is busy) or even submit a ticket, but sure did take my payment of the top I ordered the very next day. Karma will get you! Watch your back! Our great lord Jesus knows who you are.

Date of experience: June 6, 2017
Canada
1 review
1 helpful vote
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Satisfied customer
January 31, 2023

Size chart was accurate, the bathing suit fit perfectly
I received a notice of shipping, date product would arrive, it actually arrived sooner than expected which was nice
Good quality, would definitely order again.

Date of experience: January 31, 2023
Illinois
1 review
2 helpful votes
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Not worth the buy
April 10, 2016

The clothes are cheap fabric, jewelry is terrible. The size chart is off. I bought a XL thinking I'll buy two sizes up and after 3 weeks of waiting on my items that should have taken one week. Everything was extremely small and did not fit at all. I'm very pissed! I don't trust the company enough to get my money back.

Date of experience: April 10, 2016
Rotita R. Rotita Rep
over a year old

Hi Let,
Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition.
Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply.
Best Regards,

Connecticut
1 review
6 helpful votes
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Delighted with purchase
August 21, 2021

I was skeptical ordering from an overseas site. The pretty designs and affordable prices were so tempting I decided to give it a try using PayPal. Items arrived within 2 weeks. Look exactly like pictured. Fit generously true to size. Loved the adjustable shoulder straps.
I heard a stitch or two pop when putting suit on. Will watch how it wears after multiple uses and washes. I would buy them again.

Date of experience: August 21, 2021
Hawaii
1 review
11 helpful votes
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I purchased three tops back in May. They are the cheapest and most horribly made garments. Sizes are off, construction is shoddy. Following their return procedure is pointless since they only respond with requests to accept products at increasing discounts. These goods cant even be resold on eBay due to their horrendous manufacture. What a scam. Avoid doing business here.

Date of experience: July 24, 2018
Missouri
1 review
0 helpful votes
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Big Discount
June 26, 2017

Was surprisingly happy with this purchase! Bought it in flash sale so not much could go wrong for only $10.33, but both the material and the fit really surprised me in a positive way.It's amazing online shop.

Date of experience: June 26, 2017
GB
1 review
3 helpful votes
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Terrible. Scam site. Takes orders with no ability whatsoever to deliver the goods in any sensible time scale. Do not order from them under any circumstances.

I ordered some swimwear first week of June, they promised it would be with me by 29th June at absolute latest. By 1st July their own tracking information shows that it hasn't even left China yet! It's of absolutely no use to me now at all, will arrive far too late for my holiday. And they've flatly refused to give a refund even though I've told them that I no longer consent to being part of this sales contract given that they unilaterally substantially changed the terms of it.

Date of experience: July 1, 2021
Rotita R. Rotita Rep
over a year old

Hi, Julie R.

Sorry for the inconvenience.
Can you tell me your order number?
I will check the status of the order and solve it for you.
Looking forward to your reply.
Best wishes
Ritita

GB
1 review
5 helpful votes
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I ordered items worth £130, they turned up God knows how many weeks later. Unbelievable cheap terrible material quality. You would think someone was practicing sawing. I tried to get a refund but they make it impossible and instead are offering me to keep the clothes and get a small % back. How can people be allowed to rob others. They use one model in all the pictures. Clothes look nothing like the pictures. Not contact details, impossible return policy so dont be fooled by the promises on the website. Just an online scam based on China. Im yet to know if my money will be returned.
Very disappointed. Never ever waste your money! If you see this do not get tricked by those photos.

Date of experience: December 12, 2017
Florida
3 reviews
3 helpful votes
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COMPANY SUCKS!
June 26, 2017

Don't bother ordering from this company. They are based in China so you will NEVER be able to do an exchange or return... you're stuck with whatever you ordered.

I guess they think a "one-time" customer is better than no customer at all.

Date of experience: June 26, 2017
California
1 review
1 helpful vote
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Very nice dress
October 20, 2015

Extremely flattering for curvy figure. Actually looked better without underneath. Hugs curves in the right places, hides "back fat". I don't know how, it just looks amazing. Perfect dress for a fun occasion or shower. Cute and fun color! Going to purchase a couple more colors.

Date of experience: October 18, 2015
Pennsylvania
1 review
16 helpful votes
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"Don't walk "RUN"
June 12, 2019

This Company is a scam. Ordered 2 shirts, never received my order, they debited account through PayPal, did a little research the phone number and email address are fraudulent. Wish I had done my homework before ordering.

Date of experience: June 12, 2019