Rotita is your global online destination that delivers some of today’ s most exciting and edgy fashion apparel. High quality with affordable prices. Free Shipping Over $69 and 30 Days Easy Returns.
Rotita has a rating of 4.2 stars from 10,338 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rotita most frequently mention customer service, good quality and bathing suit. Rotita ranks 3rd among Discount Shopping sites.
I love my swimsuits and the quality is great! One of them was too large and i found it difficult to return because you can't talk to anyone by phone. I emailed them but no one emailed me back. Definitely needs better customer service options.
You have so many items it's difficult to choose! I'll be back!
"I love it. Looks like the photo and very comfortable. I am around 132 pounds 5""5 ( if anyone needs some reference) and got an 8/10 dress. Also, the straps are adjustable and delivery came hours earlier than expected. (:
The shorts part had a small elastic waistband to conform
"
It seems the Chinese have found our price point. All three of these businesses, and I am sure many more, need to be avoided. One clue, low prices. Second clue, no address on website. Third, unrounded numbers.
Ordered a slew of clothes for an up coming holiday cruise. Used the sizing chart and nothing fit! I ordered mostly XL and the dresses are like US size 6-8. No refund because they say it's past 30 days. It been less than 3 weeks since I received them. Evidently I kiss my $ good bye...
This dress is not only beautiful, but elegant and sexy. You guys should produce more items for bigger American women. I have been considering about so many items other websites but however the size are too small.
So sexy! I believe that this little outfit will make any body type super-sexy since it was flattering on me and I'm not a very curvy person. It goes well with any kind of lacy underwear and stockings. Super hot item I'd purchase again!
So over the moon with this dress! Fits great! Excellent value for money, well made, no loose strings etc, measurement chart was accurate, can't wait to wear it out! Will definitely be ordering again! Thanks so much!
Ordered two swimsuits, same size, one fit well as expected, but the other was obviously sized wrong. After several attempts to return the swimsuit, all they would offer was a $5 discount on another purchase. Having this bad experience and after checking reviews, I would highly recommend staying away from Rotita.com!
Do not shop on this website its a complete sham, virtually impossible to get a refund through the way they have set up their terms and conditions.
I paid an extra £5 for "standard deliver" which they said would reach me between 4 and 8 days, its now day 20 and I still haven't received anything.
The tracking information doesn't even work properly and when I contacted customer service they said "just wait a few days as standard shipping is slow sometimes." My thought is why lie about how long it takes then? They would get far less complaints if customers knew what they were getting into.
Rubbish website and I bet my clothes don't even resemble the picture!
Very nice, Thin PU but can expect much for the price. Fully lined. Perfect fit lengthwise for me but I have short arms hence need to shorten sleeves. Even though it says one size still make sure that it fits your actual measurements.
Unlike other foreign merchandise sales markets, you're truthful and faithful to your international customers, and that's how to do business. Am suggesting that you give more discounts on orders over $80 or $100 next time m
Quick resolution & very helpful - Many thanks for making me feel so comfortable continuing to order from outside the US even if there's some small issues.
Will continue to top up my wardrobe with Rotita, amazing colors and patterns, soo nice!
I should have remembered... you get what you pay for. Thankfully only out $15. Bought shirt on sale. Sizes run insanely small! Material feels cheap. Will be surprised if it lasts more than 1-2 wears. Will not order from them again!
Love my items. Word of advice though, check customer reviews/comments on the products before ordering, sometimes the clothing sizes run smaller then your normal size. Great price shipping could have been a little faster but all in all I'm pretty satisfied with my shopping experience on Rotita.
Who is writing the fake good reviews?! It's an Asian persons job to do this all day?! These are Chinese crooks who scam you and steal your money do not trust them they don't even speak $#*!ing English
Hi Rory,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
The good reviews are written by real customers who come from different countries.
Hope for your understanding and best wishes.
Best Regards,
Rotita Customer Service
Love this website. They are having tons of super stylish dresses, awesome swimsuits, very standing out Jewellery, fashion tops... Enough to surf a whole day and to still discover something new that I definitely wanna have;)but before you purchase, you need to know your own measures and check the size charts in the description of each item, almost all clothing is produced for the Asian market and the sizes you have to order here most probably differ from what you're usually grabbing at your local store.
No customer service, Canned lie responses to inquiries. Been waiting since July. I have requested information on the order 3 times and each time I get an automated response stating that it will be there in a week which of course never happens.
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
The fabric is actually thicker than you would initially think based on the picture. But it's much heavier stretch cotton, so this piece could traverse seasons if you wanted to do it with leggings and a cardigan for autumn/winter. The colors are very vibrant
Fits exactly as expected. Fabric is lightweight and moves well. Good for any time of day. I'm 5'2" and it hits the floor perfectly so if you're average height, then this will most likely be much too short for you.
Answer: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: We have been providing free shipping and high quality products all over the world. Some customers may not like them, but they have right to return and get a refund. Meanwhile, there are many bad reviews not written by real customers, but fraud competitors. We really despise it.
Answer: Please don't waste your time! It is not suppose to be that some people just so "happen" to have a good experience. Trust me this company is horrible and you will regret it immensely. They send cheap fake knockoff of their items and the pictures on the site are stolen. Don't read the fake positive reviews. I ordered from here and I was extremely disappointed and angry. I want to spare you that experiment
Answer: Our size is Asian size and runs small for western size, you can choose 1-2 up More information, pls check our size chart
Answer: I wouldn't order anything from that site. But it's at your own risk
Answer: Sizing is very inconsistent and clothing looks nothing like the Pics. Do NOT buy
Answer: I wouldn't waste your money. Took forever to get the dress and once we got it, it was poor quality and not what was pictured on website. Finally got them to agree to refund money if I returned dress. Went to post office to ship back and found out it was going to cost almost $15 to send back with no guarantee I would get my full refund. I opted to keep the dress so I wouldn't be out more money. Maybe I can use for dish rag! Lesson learned! Will never order through them again.
Answer: Thanks for your feedback. We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose its not much expensive. After we get the return package, 100% refund will be issued. Our customer service will send the return address to you, please submit a ticket ASAP and we are expecting for an earlier reply. Please mention that you are from sitejabber. Best Regards,
Answer: I wouldn't waste your money. Nothing that you order looks as good as in pictures and the quality of the material is cheap and thin.
Answer: I was lucky in the sense that my "clothes" arrived in a relatively short amount of time. However, it is important to note that the clothes were so unlike what I purchased and so cheaply constructed that I used one piece to dust with (literally) and immediately stuck the other in a bag of clothes to donate. So unfortunately waiting for your items to arrive may be the least of your worries. Good luck!
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Hi Sarah,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out on Oct 28th, during 24 hours after you made the payment. But it’s delayed in the transit, we sent by USPS, which is not in charge of us. We tracked and found that it’s delivered already. We would like to refund shipping fee, to save your loss.
Our customer service will always reply in 1 working day, we will resolve it ASAP.
Best Regards,
Rotita Customer Service