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The company has garnered mixed reviews, reflecting a divided reputation among customers. Positive sentiments highlight the appealing product variety, competitive pricing, and satisfactory quality for certain items, particularly wigs and accessories. However, significant concerns revolve around prolonged shipping times, difficulties in obtaining refunds, and inconsistent product quality, often leading to frustration. Many customers report inadequate customer service, including language barriers and unresponsive support. Overall, while some customers express satisfaction and loyalty, a substantial number caution potential buyers about the risks associated with returns and the reliability of product descriptions.
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THIS IS ABSOLUTELY RIDICULOUS. IF THIS WEB SIGHT IS THAT PRESSED FOR MONEY WHY DON'T YOU ROB YOUR OWN. THE U.S. KEEPS DOING BUSINESS WITH CHINA AND THERE ARE SO MANY WRONGS. TAINTED FOOD, CONTAMINATED CONSTUCTION SUPPLIES, FAKE BEEF ETC... I'M WARNING ROSEWHOLERS AND ANY BODY THAT READS THIS REVIEW. DO NOT USE THIS SIGHT FOR ANYTHING. NEVER GOT MY ORDER. I HOPE THAT $20 SOME ODD DOLLARS SERVED YOU WELL. YOU WON'T GET ANYMORE!... 0 stars!
Cheaply built clothes that fit poorly. I am returning my item and hope it doesn't taker forever to get my refund. I will let you know what happens but don't recommend this website to order clothes.
This is a great web to get a lot of thing to wear, but the process to ship out the articles you buy if so slow and expensive. You should to make a deal with a good shipment company in order to offer a better price for shipments.
Thanks!
I ordered 6 items on 8/22/14. I received an e-mail that 2 items were not shipped, with no explanation. I still have not received the 4 items that they said had shipped. The tracking number that they gave me belonged to a package that was delivered to another destination in July... over a month before I even placed my order. After the company refused to give me a discount, I filed a claim with PayPal. RoseWholesale is now offering to refund my money ONLY if I close my claim. PayPal is telling me not to close my claim until I receive my refund. Do NOT do business with RoseWholesale!
Do not buy from Rose wholesale! I placed an order on September 5 I have not received merchandise yet or any information as to when it will be shipped. I have tried to contact company to find out where my order is only to get no answer. I will now try to get a return of my money.
I love their clothes and accessories so much I even ordered a top twice by accident! Shipping is fast and I am always happy with my purchases.
I give a two (instead of a one) because I still haven't received my products and can't report on the producet itself. I ordered three weeks ago and even though I received an email that my order was shipped same day, I have yet to receive it. I asked Rose about it and to check on the tracking and they said because I didn't pay for tracking, it can't be tracked. What company charges for tracking an item? They want to charge you extra for tracking, and more for insurance. I guess if you don't pay for tracking and/or insurance, you don't get your item -- this seems to be the case based on other reviews. I am going to my cc company and ask for a refund since Rose won't give me one. All they have done was given me the same (cut and paste) response for two different emails/inquiries. I should have checked the reviews before placing the order.
I ordered fromRose wholesale and received all but one item. Two of the dress/shirts werre too small in lthe bust. I wrote to them, it cost too much to return, so they offered me a discount on my next order... oh, and the shirt and watch. I have gotten so many compliments on! I recommend them. BTY, i am still waiting on one shirt
I placed two separate orders and although it took 2-3 weeks to get my items, they were exactly as expected and fair quality for the price.
No complaints from this gal!
Its a fraud company it will take the order never process. I lost $100.
Absolutely horrible. I ordered 2 items and have yet to receive it. I can't track my order because the link they sent is invalid. When I attempt to go to their website to research my item, I get an error message stating please enter a valid email address. I wish I had seen this post before I ordered.
Omg... it is now been about a month,, i ordered 3 items from this site and the one of he pieces I received was not even close to the original piece they showed on the site. I own a clothing biz and you can tell they have taken pics from other peoples sites and horribly tried to reproduce the items. I think a ten year old could have reproduced something better. DO NOT EVER ORDER from these people... the site should be shut down and not allowed for anyone to order from. I am going to spread the word as quickly as I can to everyone! Look at the attached photo. When I got it my daughter thought it looked like something from the SNOOPY characters from "Peanuts" comic strip. It comes to the bottom of the waste. HORRIBLE!
YOU KNOW THE OLD SAYING, " YOU GET WHAT YOU PAY FOR"? WELL, I ORDERED 4 ITEMS AND RECIEVED 2 AFTER 4 WEEKS. THAT WAS 3 WEEKS AGO. THE QUALITY OF BOTH TOPS IS HORRIBLE. THERE IS A REASON THESE CLOTHES ARE SO CHEAP. SAVE YOUR MONEY. AWFUL!
L placed order on 2 Sept, 14. Rosewholesale took my money on the same day. I purchased for 6 dresses until yesterday I haven't got any infomation about shipping and I received nothing. Most lucky l paid with Paypal, I asked Paypal help me to get back the payment, I get back my payment today.
I guess I have to rate it something so I can only choose 1. If there was a zero, I would choose it in a heartbeat. I saw the ad on facebook and foolishly ordered without checking reviews. I only ordered two pieces, thank goodness and spent 23.00. I'm so glad I didn't order more. My order took about 3 weeks to arrive and neither tops had a tag in it. One top was not terrible but didn't fit like the photo showed. The other did not look anything like the pic. It was made of cheap material. Do not order from this company. You'll regret it like I did. Lesson learned. ALWAYS READ REVIEWS.
I saw the ad of Facebook, again I liked that pink polka dot top. I thought well for 13 bucks I can take a gamble. So I got the black and white one. It came in about 2 weeks, and it was labeled a 4x, but no way in hell was it a 4x. I wrote them and I got this email back. My reply was that is a size 40, not the 112cm which would of been 44.1. I won't see a dime I'm sure, but I've listed a complaint with Facebook asking them to take down there fraudulent ad.
"Dear Melanie,
We sincerely apologize for any additional inconvenience that may be caused.
Since this is the correct item(s) sent to you (based on your order and instructions), at a reduced price as a valued customer, we do hope that you are able to accept and keep the item(s). In that situation, we would be happy to refund you 10%-20% for the compensation. We trust that you will find this acceptable.
If this is not suitable, please note that if you were to send the item(s) back to us, the product status would become "second hand". In that situation, minus the shipping cost and restocking fee, we could only refund you 50%-80% of the original product price; this is to fairly reflect the reduced value of the clothing in our inventory when we resell it to another customer
I would be grateful to hear which option you wish to accept.
We very much apologize for any inconvenience caused and I look forward to hearing from you.
Best Regards
Simon""
DO NOT BUY FROM THIS COMPANY!
I live in Australia and I ordered 1 skirt and 1 blouse for work. I paid an extra $38.00 for express shipping (4-6 business days). This was on Tuesday, 19 August 2014 (current date today is 17 September 2014). My Mother, she also ordered 5 items at the same time as me. She has received 3 out of 5 items with nothing to say the location of her other 2 items. She got this as regular post (did not pay extra for express, unlike myself). She has one item that was 'One size only', of which, fitted my 8 year old niece that is a size 6 children. This shirt had missing buttons, the holes and buttons were not in order (crooked) and had a huge black stain right down the front. The other 2 items - 2 dresses were in size XXL and XL, of which did not fit me and I am a S-M. (Their sizing is way out of shape).
When I try to contact these people (via live chat), I tell them that I would like a refund on my extra express money I had paid, but they said that they can not complete this action. I have contacted them numerous amounts of times in relation to cancelling my order and receiving a full refund and they keep telling me that my order is on it's way (for the late 4 weeks now). They have now blocked me from bei9ng able to talk to them via live chat due to my constant asking for a refund and telling them that they're unprofessional. (No verbal abuse at all - all calm and polite).
Best advice is to ensure to do some research before you spend your money online. I believe that this alleged 'company' is a fraudulent company and should be taken off the Internet, if not, reported to Police.
Like a few other people here, I saw the ad on Facebook and clicked on the link just out of curiosity - I also believed it to be too good to be true, without having even checked the prices. I've recently been in the same situation (since last March!) with another online ordering company (DEAL TICKER - Avoid at all costs!) so I'm naturally leery & suspicious of everything now.
I will put faith in the majority of these reviews and NOT be ordering from this site. After being in Supplier Quality for 14 yrs, I should have known better about Deal Ticker as well:-(
"Rosewholesale.com is a total SCAM! I have NOT received my order placed over a month ago and now every time I send a inquiry on their website, I get this generic reply as if they have copied and paste the answer! I will be reporting them to the Better Business Bureau here and I will go on every website I can to WARN everyone, DO NOT order anything from them. My final answer is this company is a sorry scam!".
I read the reviews and I STILL ordered from them! Ughh! I placed my order August 21st for two tops totaling $21. I actually love the tops but by the time I get them they will be out of style! I have been emailing these people since August 27th for a tracking number. First they said ONE of the items was out of stock, but they sent an item number which is no where to be found on the order so I didn't know which of the tops was in back order. I emailed them pointing that out and said go ahead and ship the one that IS in stock. Next day 9/10, miraculously, the other top was in stock and I was told both would be shipped and I would receive a tracking number in a day or two. Today, 9/16, still no tracking number. Just emailed them letting them know if order is not shipped by Friday, 9/19 I'm cancelling. Bummer bc I did like the tops. Not sure how these people run their business but I should've listened to other reviewers. Live and learn.
Answer: Dear Daryl W. Thank you for your message. We have so many orders everydays and we are certified "secured " by renowned E-commerce service providers such as Norton, Paypal TrustwaveYou may check our certificates on the main page http://www.rosewholesale.com/ We are aware that we need to improve on some aspects. Please review more information about us to know more about us. Thank you for your understanding. Best regards, Rosewholesale.com
Answer: Dear K H. Thank you for your attention. We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/ In addition, please rest assured that you could search our website on the main page and know more about us before placing your order. Best regards, Rosewholesale.com
Answer: Hell no! They are a major scam! Read all the reviews. DO NOT DOES BUSINESS WITH ROSE WHOLESALE - EVER! Plus, the quality of their merchandise is pure garbage. Period.
Answer: Get to the shops quickly. This company is a complete fraud. If you ever receive it i can guarantee the quality will be appalling. They tried to bribe me not to leave a poor review. They should be closed down. Sorry to be the bearer of bad news.
Answer: We are always trying our best to serving our customer. Please contact our Support Center if you have any problem: http://support.rosewholesale.com/
Answer: Please rest assured that we have the system to help to solve customers' problem and we will try our best to solve any problem from our customers so please contact us if you have any problem. http://support.rosewholesale.com/
Answer: Please understand as we have time difference, sometimes we are not able to respond in time. Our team has reviewed your complaint and will offer you a solution. Could you please message us your order number?
Answer: We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars. If any question, please email to support@rosewholesale.com or submit a ticket here: https://support.rosewholesale.com/ticket/ticket/index
Answer: That's an easy one. Probably never.
Answer: The exact shipping time depends on the shipping method you choose. Total Delivery Time = Processing Time + Shipping Time http://www.rosewholesale.com/m-article-id-39.html
Rosewholesale.com - wholesale clothing online store. We offer top good quality cheap clothes for women and men from China clothing wholesaler. Get affordable clothing at worldwide.